I ordered $100 worth of Bike stuff on April 21st, and the item arrived on June 15th, so 55 days in total. I knew from other reviews that shipping was going to be slow (the website says 20 to 30 days)... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Schwer erhältliche Continental Speed King für viel Geld 2 Stück geordert und aufgrund langer Lieferzeit nach 2 Monaten wegen nicht erhaltener Ware nachgefragt. Wurde sofort erstattet, aber man hat den... Ver mais
I ordered an “in stock” part 4 weeks ago. They took my money but never communicated any shipping or delivery info. I e-mailed their “support” a week ago and got a ticket number saying I’d be contacted... Ver mais
Placed and paid for an order Dec 7, goods listed as in stock. Order status on bicyclehero website stated 'processing', and when trying to open the status link, provide an error message. Mutliple con... Ver mais
Informações de contacto
3# 536 Bakdaldong Manangu, 430030, Anyangsi, Coreia do Sul
- 0314430530
- sales@bicyclehero.com
- www.bicyclehero.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolute disgrace off a company
Absolute disgrace off a company, sent multiple emails with no reply, had no choice but to get a full refund via pay-pal as item wasn’t sent after waiting a full month, would highly recommend to avoid them at all cost. Thanks
Avoid
Ordered an item on 8th January with 10-18 day delivery. Still waiting 41 days later. Have messaged the seller but no response. Avoid at all costs
i order on January 26
i order on January 26, 2020, until now i havent receive any update!. i give until Thursday before i clam my payment via PayPal.
Received my order and dispatch was fast…
Received my order and dispatch was fast 👍
No product, complete lack of communication
No product, no shipping information. No answer.
Send at least 11 messages. Got 1 repley with some general information, but no reaction to my question for a status update. I tried to have a legal dispute trough Paypal, still no reaction. Now I put in a claim for the Paypal warranty.
It look like this company is just a scam. Don't ever buy here!
I have 2/3rds of order. No communication about remainder.
I have 2/3rds of order. I was advised of dispatch of the first 2/3rds. But I have sent an enquiry of last 1/3rd of order as I haven't even been sent advice of dispatch. I haven't received a reply of my enquiry and it has been 3 days, despite the auto reply stating that I would be contacted sooner.
Shimano Sports Camera CM-1000
Nicely packaged. Fully functional; the real stuff, no copy. Great shop!
Do not touch this company
Do not touch this company. They take your money and the goods do not appear. I've been waiting over a year now. Order No.,17932 if you are reading this BicycleHero. No response to emails in the last 10 months.
Wonderful bag
Wonderful bag, just as described. Delivery required longer time than Iwould liked, but arrived on time.
Received this item in very good…
Received this item in very good condition, working well. Delivery keeping update. Good 👍
Customer service is great
Customer service is great. I ordered my part with rush delivery. That did not work out for me. But things happen with transportation. But since I didn't get my package in the time I paid for they gave my most of my money back. In my eyes they fixed the problem they beat way they could. I see that as great service. I think they are great. The only reason why I gave them a 4 star is I didn't get my package in 10 days. But customer service is wounderful. I will be coming back to them. They did great.
Good packaging
Good packaging. Delivery was a bit slow by Korea Post. Overall is still ok
I purchased a campagnolo charger and it…
I purchased a campagnolo charger and it took two and a half months to come..
I tried several times to contact with 1 feeble apology
Never never never never again
Centre of 8speed crank I bought was…
Centre of 8speed crank I bought was round with multi tooth
Does not fit my crankI shaft which is squared off ends
The only type I have seen here in Australia
Scammers
Scammers. Do not trust. Did not ship produce. No shipping details ever given . Would not provide a tracking number, even after 4 emails requesting information. Opened complaint with pay pal. Do not trust. I ordered a safety device for my bike and waiting over a month and seven days to open complaint. I had to buy the safety device from another source. Do not trust.
Nice product and durable
Nice product and durable. Fits great! Fast delivery.
Old light failed after ten or so years
Old light failed after ten or so years. Could not find a like-for-like replacement anywhere in the UK. Eventually landed on Bicycle Hero. Order and delivery process went smoothly and it was worth waiting a week or so for delivery.
Items arrived safely altho the package…
Items arrived safely altho the package quite damage due to handling. Anyway, happy with the product & communication by the seller
Shipping was quick
Shipping was quick and arrived ahead of schedule. I didn’t get an update on shipping status but it arrived before the estimated date so I wasn’t too worried.
Scammers
Scammers. DO NOT BUY FROM THEM. Unable to ship, no tracking, no delivery estimates, delays and excuses. Had to notify PayPal to get my money back.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







