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BikeExchange Opiniões 109

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right... Ver mais

Classificada 5 em 5 estrelas

Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Ver mais

Classificada 1 em 5 estrelas

My bicycle arrived in a color I didn't order. I need it to train and prepare for my first Gran Fondo New York, and the reason I didn't order it before is because I didn't have enough money. Now that I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was nervous making a huge purchase online I worried for nothing what a great company!! I had my new e-bike within 4 days of purchase!! Thank you so much highly recommended!!

Informações sobre a empresa

  1. Grossista de bicicletas
  2. Loja de bicicletas

Sobre BikeExchange

Escrito pela empresa

At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.

Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.

Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.

We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.

Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.

Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.

Informações de contacto

Shop the best deals on BikeExchange

Pick up your next bike today.

4,0

Bom

TrustScore: 4 em 5

109 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I bought a new bike it says so on my…

I bought a new bike it says so on my invoice. What showed up is a used bike that is damaged. And. I have called during business hours 4 times on 3 seperate days to resolve the issue, no one is ever there. And no one has called me back. What a scam.

20 de março de 2026
Classificada 1 em 5 estrelas

What I ordered didn't arrive.

My bicycle arrived in a color I didn't order. I need it to train and prepare for my first Gran Fondo New York, and the reason I didn't order it before is because I didn't have enough money. Now that I've ordered it, I see it's not the color I expected. I called the store several times, but they're not answering my calls anymore, which is very unpleasant to receive from the people who sold me the bike.

9 de março de 2026
logótipo da BikeExchange

Resposta da BikeExchange

Hi Ana,

First of all, I apologize for the mix-up with your order and that you did not receive the color that you wanted. We spoke on the phone yesterday at 12:30 p.m. and I let you know that I would do my best to resolve this issue. Unfortunately the seller who shipped the wrong color did not have your desired color in stock. We offered a discount on the incorrect color or a free shipping label to return the bike for a full refund. You chose to return the bike and we will process a full refund when the seller receives it. Again, I apologize for the inconvenience. Please reach out to us if you have any other questions!

Classificada 1 em 5 estrelas

Paid and get no emails as to where it…

Paid and get no emails as to where it is? WHERE IS MY BIKE????

9 de março de 2026
logótipo da BikeExchange

Resposta da BikeExchange

Hi Andrew,

Thanks for your recent purchase on BikeExchange. You purchased your bike on March 9th and the order shipped on March 12th. We delivered a shipping confirmation email with the tracking number to you that day. This email was sent to the address you provided at checkout.

Classificada 4 em 5 estrelas

Trek Verve 1

Accurate description of the product I purchased. It was a quick delivery and I’m satisfied with the bike!!

New Jersey Bike Riders

6 de março de 2026
Classificada 5 em 5 estrelas

Internet purchase

I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right after I got off the phone and received my bike Thursday afternoon. Friendly and fast.

10 de março de 2026
Classificada 1 em 5 estrelas

Website list wrong price and cancels my order

Order Canceled for wrong price on Website.

I placed an order for a Larkspur 2, and received an email 3 days later that the order would have to be canceled because the price was incorrect on website. No opportunity to pay the difference or receive a discount or percentage off of my next purchase for the Bike Exchange oversight. I repurchased the bike, because I could not find it available anywhere else, but this I will not be purchasing the two remaining orders for family bikes through Bike Exchange.

11 de março de 2026

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