Martin, the mechanic goes above and beyond to find good solutions to any problems or faults with your bike. He has recently repaired and rejuvenated two very different bikes of mine and i have been v... Ver mais
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Leia as opiniões dos outros
Purchased a Qube road bike from the Honiton road branch in Exeter, customer service was first class, all questions answered and my purchase was ready for collection in 20 minutes. The sales assist... Ver mais
Fantastic retailer! Actually got my order right and sent exactly what I wanted in the correct size and colour. Had some really bad experiences with OTHER big name bike shops but these g... Ver mais
Bike was delivered quickly and nicely packed with simple set up. Unfortunately the bike computer arrived damaged but they replaced this with out hesitation. It was not the fault of the bike shop and t... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Bike Shed is a chain of bicycle shops based in Exeter, Barnstaple and Crediton in Devon. Check out our Christmas Gift Ideas for Cyclists today! Stocking Trek, Specialized, Cube, Giant, Whyte and many more quality road, mountain, hybrid and electric...
Informações de contacto
16 Union Road, EX17 3AW, Crediton, Reino Unido
- web@bikesheduk.com
- www.bikesheduk.com
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Respondeu a 50% das suas opiniões negativas
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Seth and the team at the Bike Shed…
Seth and the team at the Bike Shed could not have been more friendly and helpful. My order was delivered super fast and customer service was excellent. I would not hesitate to recommmend them. Thanks guys!
Absolutely hopeless
Absolutely hopeless! Firstly after placing my order they found they didn’t have the tyre even though it was shown in stock. Then when it eventually was sent out it got lost by the courier and took many email, phone calls etc. When it did turn up there was only one tyre and I order two different ones. So they only sent out one in the first place. They then told me they didn’t have the missing tyre in stock. So why did they take my order in the first place? It took a long time to get a refund. I would be very wary about using this supplier.
Very professional
Very professional. Seth was super helpful would definitely recommend to purchase from bike shed.
Great company would highly recommend…
Great company would highly recommend bike shed, Seth and the team were very helpful.
Extremely helpful and responsive
The team is very responsive and extremely helpful. Seth helped me understand which parts I need to get considering my needs. Also appreciated how he tried to assemble as much as he could prior to delivery which made my job so much easier! Enjoying my Tern bike ride very much now. I would highly recommend.
Poor service/delifery
Bought a bike and raised a query about the bike and its components
No response to my query which resulted in me purchasing the items separately at a cost of £100
Requested a day for delivery and even though this was over a weeks notice the company has failed to delivery resulting in a wasted day off
This is despite emailing prior to the delivery date and confirming the date to avoid any delays or problems
When your spending nearly 4K on a bike I’d like to expect better service
Has put me off using this company again

Resposta da The Bike Shed
Excellent service
Excellent service. The helmet ordered was dispatched on the same day.
Thoroughly recommended.
Thanks Thanks Thanks
Thanks, Thanks, Thanks, I cannot Thankyou enough for the service the Crediton branch provided at 8.30Am, I was on JOGLE & needed urgent repairs to carry on, the staff didn’t shrug, look p’d off or tell me 2 hours later, just rectified the issues, chatted whilst working & sent me on my way and at a very reasonable cost of which I would of happily paid a premium, it was an absolute pleasure to come across professionals in their field who recognise that sometimes we have to go above & beyond. Anyone doing LEJOG or JOGLE please try & support this company in any way you can even if it’s just an impulse purchase. Thanks from Lee in Bury
Products arrived as expected and in…
Products arrived as expected and in good time, thank you
Knowledgeable staff and bike at a great…
Knowledgeable staff and bike at a great price.
Plenty of help with set up.
In stock and arrived fast.
Great communication from Seth.
Great communication from Seth.
Bike was delivered as we agreed.
Great bike and deal, absolutely delighted with it.
A little bit of fettling to get the bike running sweetly hence 4 rather than 5 stars.
Would definitely recommend though
I bought a TERN D9 which arrived safe…
I bought a TERN D9 which arrived safe and well.
I needed to put wider tires on but the information given by The Bike Shed but when I ordered the tyres they weren’t the correct size.
I have engaged with Simon and Seth but still no further forward.
I am now looking at buying in France where 451 tyres in a wider size may be available.
I will keep you informed
Kind regards
Peter Coulson
My son is happy with his new helmet
My son is happy with his new helmet, and delivery was fast.
Smooth transaction and quick delivery.
Easy instructions to follow
Easy instructions to follow. Quick and efficient service.
Fabulous service from Andy at the Bike…
Fabulous service from Andy at the Bike Shed, Fore St, Exeter today. Bike chain broke while out this morning. Andy not only replaced the chain, but also shaved off brake pads that he noticed were sticking, as well as resolving a gear issue that I've had for some time. He really couldn't have been more helpful, thank you. 😀
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