The Bike Shed Opiniões 290

Great customer service order delivered on time

So helpful and friendly. Great service. Had us back on the road after a mishap really fast.

Spoke to a guy called Lance at Barnstaple branch and ended up buying a cube e-bike. Excellent service from him, very informative, top bloke!

Ordered a gift voucher for family member, easy to use website and super swift delivery.

First class service all round
Many thanks

Helpful when I rang about applying my voucher

Friendly staff. Lovely coffee and food. Very supportive of a local strike group. Nothing is too much trouble.

Good prices, variety of stock and rapid delivery with quick updates to orders.

I used their online chat to answer a question I had, they responded quickly and we're helpful. I ordered some parts I wanted that morning and they arrived just over 24 hours later 😎. Couldn't have gone any better really 💪

Absolutely excellent service online. A slight issue I had was rectified immediately with understanding and politeness. Much appreciated.

Went into the Exeter town store today with an enquiry. Unfortunately I didn’t get the chaps name, but he was young with a beard. The service I received was excellent, he couldn’t do enough to help.
Highly recommended. Good customer service is thin on the ground these days, but these guys are great

Great stock and free, fast delivery.
Competitive prices so recommended for everyone.

Fitted ok. Inner tubes could do with angled valves as very awkward to inflate. I bought the stabilisers for my 29” wheeled electric mountain bike. Not because I’m a new rider but an old one. They help with stability.

Managed to find a pair of white Fox pants I'd been looking everywhere for. Great service and huge selection of bikes. Knowledgeable staff and service that you just don't get online. Support your local bike shop folks. Will definitely visit again 👍👍👍

1st class service, would use again.

Had to get a new seat at the weekend and I've got to say the guys at Bikeshed Exeter on Fore St smashed it out the park again. Have been going there for the 17 years I've been in Exeter, which has been a fair few times being useless at practical stuff, and every time they've gone above and beyond in terms of customer service.

This time one of the bespoke nuts to attach the seat vanished when taking the original off and Andy went out of his way to find a pseudo replacement that had to have the end sawn off to actually do the job. And then refused to take payment for the labour and part.

I can't speak for every Bikeshed but if this approach to service is the policy I really wouldn't go anywhere else.

Big thank you to all at the Crediton store for dealing with my recent manufacturers warranty claim on my bike.
No hassle for me at all and ended up with great result of a brand new bike!
Special thanks to Martin for setup of my new bike and treating it as if it was his own. 👌👌👌

Great communication and delivered when promised.

Good website experience and large selection of stock. Cycle helmet ordered turned out not to be available in colour selected. However, was vert quickly offered higher spec helmet for price of original order. Received in good time and very pleased.