Owen was very knowledgeable in helping me find a walking boot to fit my needs - shape of foot, waterproof and good for hiking.
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Owen was very knowledgeable in helping me find a walking boot to fit my needs - shape of foot, waterproof and good for hiking.
A empresa respondeu
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Ver mais
A empresa respondeu
My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Ver mais
A empresa respondeu
Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Ver mais
A empresa respondeu
Escrito pela empresa
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Reino Unido
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Owen was very knowledgeable in helping me find a walking boot to fit my needs - shape of foot, waterproof and good for hiking.

Resposta da Blacks - Lincoln
My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendly. Nothing was too much trouble and we benefited greatly from their product knowledge and personal experience. Thank you.

Resposta da Blacks - Lincoln
We visited the lincon store on Thursday 11th June, we entered the shop to be greated very warmly by a young lady called either nicole or Natalie ( sorry I forget which ) she spent several minuets casually chatting to us and asking if we needed assistance ( it felt very genuine) we went upstairs where I wanted some sandels, Will who was on the till was more than happy to go get my size and was really cheerful and helpful also making the customer feel welcome, thankyou to both staff, i love my sandels and wish to say what lovely staff blacks have employed.

Resposta da Blacks - Lincoln

Resposta da Blacks - Lincoln
Jenny was really helpful and lovely during my visit. She ensured I had all the knowledge I needed for my camping trip! Thank-you Jenny!

Resposta da Blacks - Lincoln
Excellent service. Smart polite knowledgeable assistant, happy to converse but not pushy. Good product (Merrell) at reasonable price. Thanks.

Resposta da Blacks - Lincoln
My wife and I needed new footwear and decided to go to blacks. It was early Sunday morning, Blacks had a large range of models of shoes but Simon (Trav)went out of his way to help us. He is very knowledgeable which helped a lot for my wife to select the correct pair.

Resposta da Blacks - Lincoln
Bought from this shop many times,the items are always top quality,and the staff are so friendly and helpful and the prices are reasonable too.A great range of items to select from.

Resposta da Blacks - Lincoln
Having browse around shop, from sale on, upon leaving the store I slipped on wet floor, no assistance from staff, grazing knee & tearing trousers. Complaining to Manager (Natalia) of this, offering sympathy & understanding giving me discount on new pair of combat trousers. The completing accident form (on tablet) for me. This was excellent service & compassionate to do this.

Resposta da Blacks - Lincoln
Lovely products … shame about the staff
On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited!
Three members of store staff stood by the door way chatting about what they would buy with their discount is not a welcoming environment for a shopper .
Then, when I had my selection there was no anticipation of my needs so I had to wait for one of the three to come over and take my money .
Disappointing. Wish I’d gone on line to shop, at least I would not be made to feel that I was an inconvenience!

Resposta da Blacks - Lincoln
I received fabulous customer service yesterday at Lincoln when purchasing some walking boots. The young man who attended to me was friendly, helpful and professional. It would be hard to find such great service elsewhere. Thank you!

Resposta da Blacks - Lincoln
Jess helped us exchange a coat, she was lovely, a little gem. Very friendly polite and professional.

Resposta da Blacks - Lincoln
The helpfulness, advice and understanding of the brilliant Jenny. Jenny put my nervous, first-time backpacking daughter at ease and gave excellent advice.

Resposta da Blacks - Lincoln
Dropped into Blacks for some new walking shoes where I found a good selection on offer. Excellent customer service from William. Would definitely recommend.

Resposta da Blacks - Lincoln
Visited yesterday and were looked after by Tom & Sam. Great service, sound advice & very patient as it took me a while to decide! Thank you ☺️

Resposta da Blacks - Lincoln
I went into Blacks in Lincoln today and I found all the staff extremely helpful and friendly. I spoke with the first young lady who greeted me & was very kindly directed upstairs to Emma (I hope that was her name). This young lady was extremely friendly and very helpful & knowledgeable. It didn’t take me long to find some walking shoes suitable for me. There was no rush, no sales pattern pressure, just very useful knowledge about the types of walking shoes available etc. Great advice etc Thank you 🙏

Resposta da Blacks - Lincoln
Great service at Blacks in Lincoln. Got a new pair of boots, and Tom provided knowledgeable support for this purchase.
As always the staff at Blacks provide excellent support particularly relating to footwear.

Resposta da Blacks - Lincoln

Resposta da Blacks - Lincoln
We received excellent service, very knowledgeable and professional staff (Jenny and Jess). Most notably is the very well laid out store (in Lincoln).

Resposta da Blacks - Lincoln
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