Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great service. I needed a new pair of walking boots in a rush- I gave James 3 or 4 key criteria and he quickly gave me several options and helped me select the right choice. He also gave a range of af... Ver mais
A empresa respondeu
I had fantastic customer service today. We are looking into DofE resources for our students for this year’s bronze and silver award expeditions. The staff were knowledgeable and able to provide grea... Ver mais
A empresa respondeu
Needed replacement boots but it’s often difficult to find shoes that fit. Blacks in Salisbury always has excellent customer service and yet again came up trumps. Really sad to hear the store is set t... Ver mais
A empresa respondeu
Salisbury Branch. The attitude of one member of staff was absolutely appalling, I have never had a member of staff of any store be so rude in their approach to a customer (me). I wasn't going to com... Ver mais
A empresa respondeu
Escrito pela empresa
17 New Canal, SP1 2AA, Salisbury, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales assistant named Katie was ace. Really helpful, friendly and chatty.

Resposta da Blacks - Salisbury
James is so knowledgeable! It's always an education talking with him about the products I'm interested in buying. Shopping at Blacks is always a good experience.

Resposta da Blacks - Salisbury
First time for me to buy a backpack and I wasn't sure which size would be best for my requirements.Luckily for me Katie was there to help me choose the right one! I happily give her 5 stars for her attentiveness,friendliness and patience...thank you Katie!

Resposta da Blacks - Salisbury
I was dealt with in a very pleasant manner by Kate who ensured that I was satisfied with my purchase. A bag was provided for my purchase making it easy to return to my car. Thank you.

Resposta da Blacks - Salisbury
We visited Blacks in Salisbury yesterday for the first time & were served by Katie, who was very friendly & helpful.

Resposta da Blacks - Salisbury
Asked for advice on walking boots and the assistant had no information. The ones I picked up were not available in my size. She did not make any suggestions about alternatives or ordering. I left and ordered online from another retailer. This is what is killing shops. No service or trying on.

Resposta da Blacks - Salisbury
Called in to the Salisbury shop this afternoon, was served by James who was very helpful and knowledgeable. He was also keen to get the younger members of staff involved in how to do things.
Excellent service from James the manager of Blacks , Salisbury
Had a brilliant experience today in Blacks. I bought a Rab jacket and a Rab gilet. Jacket was on sale and they took 20 percent off because we had NHS discount. Very happy shopper indeed.
Absolutely brilliant service from Katie! Helped me when trying on the coat and really approachable and more than happy to answer any questions.
I bought two in the end.
Will be back! Thank you xx
Went into blacks Salisbury today. Had a lovely experience and had lots of useful help from Anja. Very wonderful person and would completely recommend.
Excellent service from James today. Bought a coat, great value and good quality.
Found a pair of climbing shoes in-store today for a great price. Aside from this, I was especially impressed with the impeccable customer service of Tiegan, TJ and James who all went above and beyond to make my experience quick and easy. Will definitely be returning to this store again for all my outdoor needs.
Good in store and web service at competitive prices. Very helpful staff at Salisbury branch. Recently purchased scarpa boots at Salisbury and Berghaus jacket on line.
Went into blacks Salisbury today and was approached by JAMES T . He was very helpful the moment we walked in the door . Despite my late arrival there was still an amazing service and not the normal trying to push me out the door this guy deserves a payrise !! .
Will definitely return to this store many thanks to JAMES T .
James was very helpful today in Blacks, he offered advice with walking boots for my daughter for her DofE.
Great service today from james and Matt. No problem with bringing my dog in store and clear responses to my questions. Thanks
Prompt and friendly service, excellent discount. James and Haydn were extremely helpful as was their colleague, whose name I've forgotten.
Really helpful chap served me and
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