Kate helped me find my new hiking boots in the Salisbury store. She was really attentive, asked me about what kind of trip I was going on & did it all with a smile. The boots are in Denmark now Kate,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Kate helped me find my new hiking boots in the Salisbury store. She was really attentive, asked me about what kind of trip I was going on & did it all with a smile. The boots are in Denmark now Kate,... Ver mais
A empresa respondeu
I asked a young member of staff if bungee cables/ ties were sold and was told a flat ‘no’, arms folded, blank stare. No advice or alternative suggestions offered. I felt like I’d asked a really unreas... Ver mais
A empresa respondeu
Very welcoming and helpful staff. Especially staff member Kate. But also her colleague whom I didn't get her name. Both an asset to this store/company.
A empresa respondeu
A well stocked store with a good range. Staff were proactive and friendly and worked well as a team. Kate was particularly patient with getting almost every size of shoe down for me!
A empresa respondeu
Escrito pela empresa
17 New Canal, SP1 2AA, Salisbury, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I saw an assistant by the name of’Rich’ who ably guided me through a range of trainers that might be suitable for my particular uses. His POS knowledge was excellent and I liked his professional approach.

Resposta da Blacks - Salisbury
Katie was very helpful but nor overbearing at all. She told me about the National Trust discount. I was in two minds about my purchase but learning about this made me choose to buy the boots.

Resposta da Blacks - Salisbury
Very helpful and patient customer service.

Resposta da Blacks - Salisbury
Excellent service very friendly and very knowledgable about the products and care of them. I bought new walking boots amd sandles. Served by James Katie and Rich. I highly recomend this shop with the great savings too!!😁

Resposta da Blacks - Salisbury
Just brought a new pair of walking boots at Blacks in Salisbury for both my wife and myself, and had fantastic service from Sean. Very helpful, nothing was too much bother. Thanks a lot Sean.

Resposta da Blacks - Salisbury
I was served by James. He helped me pick out some work boots and he was very helpful and polite. Great customer service !

Resposta da Blacks - Salisbury
I had a broken tent pole elastic, took it into this store, Sean was able to repair it for me. The store was busy, but he found time to help other customers at the same time. This fantastic level of service is so rare these days!! Thankyou Sean

Resposta da Blacks - Salisbury
Went in looking for light weight walking shoes. Rich was extremely helpful, knowledgeable and a pleasure to talk to. I'm a awkward size, he went over and above to get the trainer I needed, especially as I'm fussy about colours. Such a pleasure to find someone happy to help. Thanks Rich, will be recommending you.

Resposta da Blacks - Salisbury
We asked a worker ( assistant 15- no name on receipt) if we could see a cool box out of the box , he was very helpful and polite… we then found it on the internet cheaper and he agreed to price match it , he then reminded us we could use our blue light service card… the worker was lovely and helpful all the way through and we felt he really looked after us

Resposta da Blacks - Salisbury
Having problem feet its difficult finding comfortable shoes and I dread shoe shopping. Hayden was very patient and helpful, bringing out lots of shoes to try. I now have a really comfortable and supportive pair of hiking shoes that got a good workout today and passed with flying colours. Grateful to Hayden for persevering with helping me. And an extra bonus that I was unaware of, I received an English Heritage member discount thanks to Hayden. Very happy with the service and my new hiking shoes

Resposta da Blacks - Salisbury
Great range of walking boots. Leo was very helpful while I tried on lots of models and sizes.

Resposta da Blacks - Salisbury
Rich was very, kind ,helpful, recommended a tent suitable for my needs, tested last night in Wales, by heavy rain and high winds, cold, but cosy inside. It was sent asap arriving 24 hrs later. Thank you.

Resposta da Blacks - Salisbury
Leo was a great help in the shop and the goods on offer were at a great price.

Resposta da Blacks - Salisbury
We were very ably assisted by James. Friendly, never pushy, excellent product knowledge and really helpful. Ended up spending a lot more than I intended to!

Resposta da Blacks - Salisbury
I came into store to find a rucksack for my youngest sons DofE, Rich the store supervisor, picked the best bag for a good price!! Very happy with my purchase, thank you Rich!!!

Resposta da Blacks - Salisbury
I was served by rich I found him very knowledgeable and friendly would recommend going there

Resposta da Blacks - Salisbury
I often travel to Blacks Salisbury instead of using the internet and today Sean and Leo were fab thank you

Resposta da Blacks - Salisbury
We bought a pair of boots and Katie was excellent, nice and friendly. She gave us lots of information and was very polite. She he is an asset to your company.

Resposta da Blacks - Salisbury
Great service from Craig in the Salisbury shop today - he asked if we were National Trust members, which entitled us to a discount of 15%. Didn't know this was possible and will always ask in future. Thanks Craig.

Resposta da Blacks - Salisbury
Outstanding customer service from James at the Salisbury Wiltshire store.
He found me the perfect pair of sandals. Really heard what I wanted.

Resposta da Blacks - Salisbury
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