Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Ver mais
A empresa respondeu
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Ver mais
A empresa respondeu
Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
A empresa respondeu
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Ver mais
A empresa respondeu
Escrito pela empresa
69 The Moor Shopping Centre, S1 4PF, Sheffield, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came in to purchase the OEX Novo stove after finding it online for £19 cheaper than GoOutdoors. Store was tidy and well stocked, and I received some very knowledgeable advice from the store manager about my options. Also had 5* service at the till from Jade who helped me get a good deal on some walking socks. Shop here if you want value for money and honest, friendly service!

Resposta da Blacks - Sheffield
Couldn’t find what I was looking for and was approached by a member of staff (Rio) she was really polite and made my shopping experience easy, got what I came in for and more thanks to Rio

Resposta da Blacks - Sheffield
Came into store looking for a backpack, Simon was very knowledgeable about the range and which warranties etc.
Left with a great backpack, water bladder and dry bag!

Resposta da Blacks - Sheffield
Great customer service big shout out to Emily

Resposta da Blacks - Sheffield
Emily and Adam made this shopping experience a friendly and personable one. Emily was particularly helpful in ensuring I got the product I wanted. Thank you both!

Resposta da Blacks - Sheffield
Very good member for staff very very helpful thank Adam

Resposta da Blacks - Sheffield
Went to to find some walking shoes.
Store assistant Emily was v.helpful in finding a great pair.

Resposta da Blacks - Sheffield

Resposta da Blacks - Sheffield
I went in with some questions around camping and was suitably helped and informed by Stevie, she helped me pick out a full kit and no question was too much for her,
Great service from her

Resposta da Blacks - Sheffield
Had lots of help from the wonderful Emily, got some fab shoes, thank you !

Resposta da Blacks - Sheffield

Resposta da Blacks - Sheffield
Everyone we spoke to was super helpful and kind, Emily in particular was incredible and helped me find the perfect backpack for my trip to South Africa. She knew the perfect bag thanks to firsthand experience and told me everything i needed to know.
It’s a really nice shop and everything so easy to find!

Resposta da Blacks - Sheffield
I came in today to purchase a tent. I was greeted at the door by the friendly manager and said I wished to purchase a tent.
Jade served me and assisted me with my purchase providing good knowledge and Exelent customer service experience. jade also provided me with a leaflet containing tent care information.
She was friendly and I look forward to shopping at Sheffield blacks again.
As I left the store the manager said a friendly goodbye

Resposta da Blacks - Sheffield
Emily was great at helping me to choose a replacement pair of walking boots. I told her my requirement & left it to her it, she nailed it bringing out two pairs one of which, North Face, was perfect for me. Emily was very friendly, attentive & helpful.

Resposta da Blacks - Sheffield

Resposta da Blacks - Sheffield
Rio went above and beyond to help us today in the Sheffield store. She gave us lots of time and was very patient as we checked our cycle rack product that there were no bits missing, after it had been delivered by Evri quite badly damaged. Thank you for excellent service. Nothing was too much trouble for her. 😀

Resposta da Blacks - Sheffield
I had such a lovely time at Blacks and it was with the worker called Mollie, she helped me answer all questions even if some of them was silly. She’s a polite lady and made my experience in the shop worth while.

Resposta da Blacks - Sheffield
My experience was good, staff were friendly, Emily in particular was very helpful.

Resposta da Blacks - Sheffield
Very nice service from Emily was amazing and very helpful

Resposta da Blacks - Sheffield
visited Your Sheffield the more store on entering the store I was greeted by a lovely member of staff Emily I was enquiring about a cadac barbecue. Emily gave me all the information I needed to know and more she was very knowledgeable and helpful I ended up buying one . Emily also let me use a trolley to take it to my car which was Very much appreciated. Emily went above and beyond excellent customer service 🌟🌟🌟🌟🌟
The next day I returned back to the store and I purchased a smaller barbecue the member of staff that helped me again was very knowledgeable and helpful Rio 🌟🌟🌟🌟🌟 . Rio offered to help carry the barbecue round to the car for me which again I was very much appreciated. The staff at this store are extremely helpful very knowledgeable very friendly I will definitely be returning because of the customer service I have received.

Resposta da Blacks - Sheffield
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