Bloom Flower Delivery Opiniões 

I would never buy flower's from from them you are better off picking wild flowers. Sent the wrong flowers to the wrong address terrible service stay away! It makes me sad I had to give them even 1 star.

BUYER BEWARE!!! Ordered a beautiful plant/flower basket for a funeral. What I ordered was beautiful. With shipping, handling, taxes and tips was over $140.
Called Bloom Flower Delivery the day of delivery after seeing what was sent. After 4 attempts and a week of waiting for an unanswered reply, called and insisted the AI bot connect me to a human. Got disconnected. Called back and after the AI bot did put me through, waiting over 15 minutes to talk to someone
“somewhere” and was given a reply similar to a standard training flowchart offering a 25% discount. I declined and asked for a supervisor who was unfortunately not available to talk to.
What I ordered and what was sent was IN NO WAY CLOSE. To top it all off it was wilted and droopy looking.
I will never again order flowers from this company.
Services provided were awful, customer service was beyond awful.
Why bother looking at what is available online when they obviously cannot provide what you ordered?

I ordered flowers in a basket several different flowers to deliver to my Aunt in Point, Texas they did not arrive on her Birthday and I was so embarrassed as they were not what I had ordered for her, trying to.get a refund wish me luck disappointed ☹️

On the worst day of my life I entrusted this company to deliver a floral arrangement for my sister funeral services. I paid extra to have the floral arrangement delivered earlier so everything could be in place for the final walk through. The arrangement wasn't delivered on time. I had to make time to call customer service that was very rude. The day of the service looked over at the arrangement and the banner was missing. I have sent several emails looking for a resolution and I keep getting the same answer they are looking into it. I received a text message letting know they will refund my card $5.95 of the $275.71 I spent. This is one of the worst experience I have ever had. I would never recommend this company and they will never get my business again.

Disappointing Experience — Damaged Flowers, Late Delivery, and Poor Customer Service

I would strongly caution anyone considering ordering from Bloom Flower Delivery based on my experience.

My family ordered flowers for my birthday, intending to send me a beautiful and thoughtful gift. Unfortunately, the flowers arrived three days late and in visibly poor condition. Several roses had brown, dried, and damaged petals, and other flowers showed obvious signs of deterioration. I took photographs of the arrangement and the shipping packaging and provided them to the company.

I was also concerned by the shipping information on the packaging. The company advertises local florist delivery, but the box and shipping labels identified Arabella Bouquets and an out-of-state floral shipping operation. I asked the company for clarification about how my order had been fulfilled.

What made this experience even worse was the effort required to get a meaningful response. I spent hours trying to reach an actual person and explain the problem. Despite providing photographs and clearly explaining both the late delivery and the condition of the flowers, the company did not offer the full refund we requested.

Instead, my family was offered $10, then 20% of the order price, and finally a 50% refund. We had explained the problem, supplied documentation, and given the company opportunities to make things right. Yet we were left with the impression that resolving a legitimate complaint fairly was not a priority.

My family spent their money trying to do something thoughtful for my birthday. I felt terrible that their gift arrived looking the way it did, and I felt even worse watching them have to spend additional time pursuing a reasonable resolution.

The flowers were disappointing, but the customer service was even more disappointing. A company should stand behind the products it delivers, particularly when the customer provides clear photographs of the condition in which they arrived.

Based on this experience, I would not order from Bloom Flower Delivery again. I hope other customers research their options carefully before trusting this company with an important occasion or a gift for someone they care about.

I wish I read the reviews before hand. Ordered flowers for a friend said they would be there by 5 even tho I ordered earlier in the day and paid extra for the 4 hour delivery frame. Live chat is AI and still no response probably the worst company I’ve dealt with I will be reporting this as fraud to my bank do not use this service.

Everything was a disaster . They should be put out of business Offered me 15 percent back. I WANTED ENTIRE MONEY BACK!!THIS PLACE IS EMBARRASSING,,,,!

Their website promises hand delivery, freshness, and 100% happiness guarantee. I got none of these. My flower order was left on pavement in hot Arizona sun with no notification to anyone of delivery. A garbage man found it hours later and took it to the office inside. Much of the arrangement was wilted. Bloom Delivery did not offer to re-deliver, but did offer a 10% refund which I still have not received.

Ordered a dozen roses at 9:00 AM this morning and paid for expedited same day delivery for someone at her place of business within 4 hours - Started calling after 1:30 PM, 1st get lied to by their AI agent who said the order was out for delivery. I simultaneously went online to track the order and called them again at 2:00 PM. I spoke to a CS rep, Jean who informed me that my order had not even left yet and said they started the cancellation process. None of this helps me since her Birthday is today. Now I have to wait for the cancellation to go thru and get my $105.87 credited back to my card. Meantime, I called an actual florist in that town, had to re-order and my flowers will be delivered to her place of business in the morning. I should have checked their reviews before ordering since everyone seems to have a complaint about them. Never ever again. Even if I have to physically walk into a floral shop. This company is a scam and should be closed.

Flowers for funeral were not delivered on time and refund was requested. It has been 2 weeks and I am still waiting on the refund and clear communication about it. I keep getting told that someone will be in contact with me soon and I hear nothing.

So my poor elderly father tried to order a plant for a friend &a month later, and lots and lots of communication with Bloom, we still had no plant and they almost refused to give him a refund. So they tried resending the plant, and let me tell you= What a hassle!!!! I intervened and asked 3 different times for a refund.They still tried to deliver the plant& after 6weeks& my poor father's frustrations the plant was delivered 3 days after the 2nd confirmation but still awaiting a "confirmation photo" says Bloom.
RIDICULOUS!!!!!!
DO YOURSELF A FAVOR& JUST SEARCH AN ACTUAL LOCAL FLORIST& GIVE YOUR $$ TO THEM& SKIP THIS SCAMMMMM!!!!!!
SCAM
SCAM
SCAM
& SHUT THIS COMPANY DOWN!!!!!!

I placed an order for flowers, balloons, and a card five days in advance of my cousin’s 80th birthday, only to discover that nothing had been delivered. When I called customer service to find out what had happened, the representative could offer no explanation beyond a vague claim that there was a “shortage of flowers.” She appeared to be reading from a script and was unable to answer my questions, address my concerns, or offer any meaningful explanation for the failure to fulfill an order placed well in advance. What made the experience particularly frustrating was the complete lack of accountability or any apparent effort to resolve the problem. An 80th birthday is a milestone that cannot simply be rescheduled, and the company's failure to deliver, compounded by its woefully inadequate customer service, turned what should have been a joyful occasion into an entirely avoidable disappointment. I find this level of service unacceptable and would strongly discourage others from trusting this company with an important occasion.

Do not order from Bloom Flower Delivery
bloomflowerdelivery com they will not deliver on time, even 3 or 4 days later. You will get frustrated and it will take another week for refund. Just find a local florist and request them to buy online

Their website advertised SAME-DAY DELIVERY, so I ordered flowers and even paid extra for expedited delivery. The flowers never arrived. They rescheduled the delivery for the next day, and once again, nothing was delivered.

Trying to get help was just as frustrating. Nobody answered the phone, and the chat support was terrible. When I finally got a response, I was told the order was “in transit” and would arrive the NEXT day another delay after two missed delivery dates.

It’s ridiculous to advertise same-day delivery, charge extra for expedited service, and then keep pushing the delivery back with no clear updates. Horrible customer service and a completely frustrating experience. NEVER ORDER FROM THIS PLACE!

The customer service team confirmed the information for my delivery but never delivered the flowers. I’m so embarrassed that my flowers never arrived.

This was the absolute worst experience I’ve ever had with a business. And reading the reviews, I can see why. Live and learn: NEVER trust a so called delivery company to do the work of a real florist. It’s all a scam!

If I could rate a 0/5 I would. Ordered flowers for a birthday and they were $94 with delivery and a tip. Got a call from the florist saying they were given a fake credit card and that the payment didn’t go through. And I was actually charged $145 . This is a fake third party flower shop that scams you. Don’t make the same mistake i did. It’s sad you can’t even order flowers anymore. Never got my money back and flowers never showed.

Delivery was not completed when needed and requested. Then they argued about whether I would get a refund even though delivery was never made. Did not notify me by text that the delivery was not going to be made, even though I had requested that when I placed the order. Therefore, nothing arrived to and no food or snacks was available for my dear friend who had just been through a very traumatic event.

Sending sympathy flowers I picked an arrangement. When I saw them they were no were near what I ordered . It was embarrassing. I sent customer service pictures . They responded right away however Then silence . I finally called and called . In the end they offered a 5 percent refund . Really . The florists don’t even like having to deal with them because many time they say they don’t receive enough money . WILL NEVER USE AGAIN!!!!

The flowers my daughter received were much smaller than what I paid for. Also I ended with extra $15.00 in charges even though they advertised free delivery. On top of that they asked for a tip for the delivery person. The balloon size over powered the small bouquet. I am so upset!