Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheape... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well. Edit: Bloomon reached out to me with a very customer friendly response. I... Ver mais
A empresa respondeu
Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... Ver mais
Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... Ver mais
Informações sobre a empresa
- Entrega de flores
- Fornecedor de brindes corporativos
- Loja de flores secas
- Floricultura
- Designer de flores
- Mercado de flores
Escrito pela empresa
From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.
bloomon UK
Escrito pela empresa
- Have flowers delivered with bloomon
- Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.
Your bouquet always delivered for free by bloomon
Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.
Informações de contacto
71-75, Shelton Street, WC2H 9JQ, London, Reino Unido
- 020 3322 1989
- service@bloomon.co.uk
- www.bloomon.co.uk
3,6
Aceitável
159 opiniões
Sem histórico recente de solicitação de opiniões
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Très rapide et beau bouquet 💐
Très rapide et beau bouquet 💐
Très heureuse du résultat
17 de julho de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Service was great and bouquets were…
Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheaper to buy better quality flowers at M&S and have suspended our subscription after more than 10 years. Understand that this is a difficult business to be in but there is a maximum psychological price above which you lose your customers.
26 de junho de 2026
Opinião espontânea
Resposta da bloomon UK
Hey Tony, thank you for taking the time to share your feedback, and for being a loyal Bloomon customer for over 10 years.
We're really sorry to hear that you feel we've fallen short. We completely understand your disappointment, particularly if you felt that the recent bouquet didn't reflect the price you paid.
So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5209041, order ID, and the delivery postcode, this will help us locate the order in our system.
We absolutely want to help so hope to hear from you soon.
Best regards from Bloom and Wild
(sent via mail)
I am extremely disappointed with this…
I am extremely disappointed with this service. I ordered flowers expecting them to be delivered on time, but they never arrived. There was no update, no explanation, and no effort made to resolve the issue. This caused a great deal of inconvenience and frustration. I would not recommend this company based on my experience, as reliability is essential when ordering flowers for a special occasion.
9 de junho de 2026
Opinião espontânea
Resposta da bloomon UK
Dear Maha, thank you for taking the time to leave your review.
I am so sorry to hear that your flowers never arrived. I completely understand how frustrating this must be, especially for a special occasion!
So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5181342, your order ID, and the delivery postcode, this will help us locate the order in our system as quickly as possible.
We absolutely want to help so hope to hear from you soon.
Best regards from Bloom & Wild
(sent via mail)
Flowers came a day too early
Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well.
Edit: Bloomon reached out to me with a very customer friendly response. I appreciate this and because I do not consider this to be the usual way companies respond, I am updating my score to 5 stars. A problem happen - the way the problem is resolved is equally important.
8 de maio de 2026
Opinião espontânea
Resposta da bloomon UK
Hi Rolf,
Thank you for taking the time to leave your review.
I am so sorry to hear that your flowers arrived a day too early.
So we can take a further look into this and help put things right, please can you pop us an email to hello@bloomon.co.uk (mailto:hello@bloomon.co.uk) If you could please include reference number 5130726, order number, and the delivery postcode, this will help us locate the order in our system.
If you have the opportunity to include any photos of the bouquet, it would be really helpful if you could add this to your email.
We absolutely want to help so hope to hear from you soon.
Best regards from Bloomon
(sent via mail)
(sent via mail)
My order didn’t arrive on time
My order didn’t arrive on time
The flower type got changed
I was satisfied about the refund process
The customer service was great
14 de abril de 2026
Opinião espontânea
Resposta da bloomon UK
Hi Ali, thank you for taking the time to leave your review.
I am so sorry to hear that your order arrived late and that the flower type got changed.
So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include reference number 5092023, order ID, and the delivery postcode, this will help us locate the order in our system.
We absolutely want to help so hope to hear from you soon.
Best regards from Bloom and Wild
(sent via mail)
De bloemen kwamen prachtig aan
De bloemen kwamen prachtig aan, vol leven en kleur, en er bloeien nog steeds nieuwe bloemen in het boeket. Niets op aan te merken, alleen maar dankbaar voor de service, de kwaliteit en de snelheid.
1 de abril de 2026
Opinião espontânea
U vraagt om response op
U vraagt om response op
Mijn review maar dat is onmogelijk
Erg teleurstellend
25 de março de 2026
Opinião espontânea
Resposta da bloomon UK
Beste Lieske, bedankt voor je review.
Het spijt ons dat er een probleem is opgetreden bij het contact opnemen. We zouden het op prijs stellen als je het eventueel nog eens rechtstreeks via e-mail zou kunnen proberen, op service@bloomon.nl. Ons Customer Delight Team wil graag samen met jou een oplossing vinden.
We kijken uit naar je bericht.
Groeten namens bloomon
(sent via mail)
Your service has been declining for a…
Your service has been declining for a while. The quality is not what it used to be.
I have pieces that wilted the next day and were broken
23 de março de 2026
Opinião espontânea
Resposta da bloomon UK
Hi (customer name),
Thank you for taking the time to leave your review.
I am so sorry to hear that the aulity of our flowers has decreased and your last bouquet arrived wilted and broken the next day.
So we can take a further look into this and help put things right, please can you pop us an email to support@bloomandwild.com? If you could please include order ID, and the delivery postcode, this will help us locate the order in our system.
If you have the opportunity to include any photos of the bouquet, it would be really helpful if you could add this to your email.
We absolutely want to help so hope to hear from you soon.
Kind regards,
(sent via mail)
Wonderful!
Thank you, beautiful and tasteful bouquets and the delivery was on time!
20 de dezembro de 2025
Opinião espontânea
Delivery late and damaged
Delivery late and damaged. Box was dented when it arrived. The little tree I ordered was separated from its planter, soil was everywhere in the box and one of the branches was cracked.
The delivery came one day late.
Also I found the promotional offer for the tree I bought quite expensive in retrospective. I bought it bundled with a small ornament.
One day later the same tree w/o the ornament and w/o discount was offered at a significantly cheaper price than what I paid. And the little ornament definitely wasn’t worth the markup.
So while I usually enjoy the bouquets, I regret having bought that little, poor, badly handled (expensive) tree.
26 de novembro de 2025
Opinião espontânea
Resposta da bloomon UK
Hi Julian, thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with your recent delivery. This is absolutely not the standard we aim to provide. A damaged tree, soil spilled in the box, and a cracked branch, especially after a late delivery, must have been incredibly disappointing.
I’m also sorry for the frustration around the pricing. We understand how disheartening it feels to see a product offered at a lower price shortly after purchasing it. So we can investigate this fully for you and put things right, could you please contact us at hello@bloomon.co.uk, with the reference #4831241, your order number, the delivery postcode, and any photos that show the damage to the box, tree or planter? Once we have those details, we’ll look into this straight away and work on a suitable resolution.
Thank you again for letting us know, we really do appreciate the chance to make this right for you. 💐
(sent via mail)
Thank You, Bloomon – You Made It Right! 🌸
Updated review on 13 Nov 2025:
Thank you Bloomon for your service! I recently received the order again. The centerpiece looks fresh, as far as that’s possible for dried flowers. You’ve succeeded to keep me as a customer!
I was really excited about my first order, dried flowers, but it arrived with the cattail stem broken halfway down; something that definitely shouldn’t happen, even with dried flowers. Several small blooms were also loose in the box, making the arrangement look quite shabby.
Customer service replied politely at first, but I haven’t received a follow-up or solution since my second message. More leaves should fall out for me to get compensated. Which is odd because the stem of a cattail is usually quite firm and does not break that easily. A lovely idea, but disappointing quality and customer-friendly service.
7 de novembro de 2025
Opinião espontânea
Resposta da bloomon UK
Hello Eliorah - thank you for taking the time to leave your review.
I am so sorry to hear of the disappointment caused upon unboxing your first bouquet, especially as this contained a broken stem - please accept my sincerest apologies.
I can see that a member of our Customer Delight team is handling your case and will be in touch with you shortly to arrange a suitable solution.
Thank you for giving us the opportunity to put things right - Grace at Bloom & Wild.
(sent via mail)
Where is my flowers??
Unfortunately, the flowers haven’t arrived yet. I find it very strange that fresh flowers are being delivered via PostNL — I wish I had known that beforehand. The flowers were supposed to be delivered on Friday the 24th, and my partner was waiting for them that day. However, PostNL claimed they couldn’t deliver “as usual.”
Overall, my experience hasn’t been good at all.
24 de outubro de 2025
Opinião espontânea
Resposta da bloomon UK
Dear Zain, thank you so much for taking the time to leave a review; however, I'm so sorry to hear that you did not have a great experience with us.
Please accept my sincerest apologies for the delay in your order. I completely understand that the blooms were for an important occasion and how frustrating this can be.
I'd love to help put this right, so if possible could you pop an email to support@bloomandwild.com with your order number and the reference number #4784020 so I can look further into why this delivery was delayed?
Hope to hear from you soon!
Best wishes,
(sent via mail)
I have ordered one of the biggest…
I have ordered one of the biggest bouquets that looked really nice on the app. However, when my friend send a picture of what she received it was twice as smaller what I've expected and it looked poorly put together aesthetically.
11 de outubro de 2025
Opinião espontânea
Resposta da bloomon UK
Hi Milda
I'm really sorry to hear that you feel your gift has not represented fair value for money. Customer satisfaction and overall customer experience is very important to us, so we are grateful for the feedback. Although the stems in the bouquet are looking largely as we'd expect, I am sorry that you've been left feeling disappointed.
As a gesture of apology from us, we'd love to offer either a 50% credit to spend in future, or a replacement of a completely different bouquet if this would be better? Please do let us know if you have any preferences.
If you have any further comments or details, please do feel free to share them so I can pass the feedback on to the relevant teams in the business.
Kind regards,
Bloomon
(sent via mail)
It was great!!
My friend was really happy with her flowers!! They were beautiful and the delivery was also a good experience. I got an update every step of the way!
8 de outubro de 2025
Opinião espontânea
In time delivery
In time delivery, great flowers in perfect condition.
21 de setembro de 2025
Opinião espontânea
The order process is smooth and flowers…
The order process is smooth and flowers are in good condition. On time delivery as promised and track and trace in place- this is important for giving flowers as a gift and also due to the delicacy of the product. It made me rest assured.
20 de agosto de 2025
Opinião espontânea
Love the flowers, love the service, love the Bloomon Life
Very good up to date tracking system.
Nice way of packaging.
Wrong bouket was delivered, but a credit amount was given in my account after contacting customer support. Love the service!
1 de agosto de 2025
Opinião espontânea
Very disappointed
I’ve always been very satisfied, but this time, the flowers were delivered without the chocolates and without the note. That was really important. As a result, the person didn’t know who it was from and never received the message. Very disappointed. Yes, the flowers did arrive and had their little effect, but it’s not the same.
19 de junho de 2025
Opinião espontânea
Resposta da bloomon UK
Hi,
Thank you for review and I am very sorry to hear that the greeting card and chocolate was not delivered. That's of course not how it should be!
Please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!
Wam regards from bloomon
(sent via mail)
I love that the flowers last for two…
I love that the flowers last for two weeks. They are so pretty.
7 de junho de 2025
Opinião espontânea
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