Boiler Guide Opiniões 

2092
•
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Just had our Worcester Bosch combi boiler installed by Prestige Energy. We can't speak highly enough of the Cambridge team who worked tirelessly removing our 40 year old boiler and replacing it. We ca... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

RBHM responded to our failed central heating system within a couple of days. Two engineers arrived at 9am and worked diligently throughout for the next two days. They removed our old gravity fed syst... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Answered the Ad got a call within the hour, answered a couple of question, first call from boiler company within 15 mins of job being posted quickly received two more calls upshot 3 surveys to be done... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Professional and helpful Large job. Fully explained to us. Men that came to do the job were very tidy covering carpets etc before starting. Worked really hard to get job finished working till 7 on a F... Ver mais

A empresa respondeu

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4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2092)

6 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Negative experience

I was expecting to get a quote from this company for the cost of a new boiler - not to have my contact details circulated to multiple boiler installers all over the UK. I have been inundated with unwanted telephone calls - most of them ringing several times.

21 de julho de 2025
Opinião espontânea
logótipo da Boiler Guide

Resposta da Boiler Guide

Thank you for the feedback. It's our role to introduce homeowners to the best local engineers and most of them can provide a remote quote if asked.

Classificada 5 em 5 estrelas

Great service

It's still a bit early to comment on the boiler itself, but I wanted to acknowledge the excellent service provided so far. Fahad from CH Group, who organised everything, and Billy from SR Gas Service, who carried out the installation, were both outstanding. Their professionalism and the quality of their work were truly impressive.

The boiler comes with a 10–12 year warranty, and I feel confident that if any issues arise, both CH Group and SR Gas Service will be there to address them.

A big thank you once again to Fahad and Billy for their excellent service.

1 de julho de 2025
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Resposta da Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed

Classificada 4 em 5 estrelas

Just wanted a price for a boiler

Just wanted a price for a boiler, took details but won't provide a price, system stuck and wont accept code texted, unable to contact them through captcha as their code is invalid. All I want now is my details removed.
Was 1 Star but company responded and addressed isssue.

13 de julho de 2025
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logótipo da Boiler Guide

Resposta da Boiler Guide

It’s our aim to provide a free and easy service to our customers, placing them in contact with up to three qualified installers for a free and no obligation quote. We have removed your details as requested. Thank you for posting your review.

Classificada 5 em 5 estrelas

Call in two minutes.

I finished up the paperwork and I got a call in 2 minutes. A very happy woman greeted me and informed me that she call me directly because she saw my address and was happy to see that I was a 10th of a mile away. I had a great chat and was happy to be with a local company. They owner came out in 48hrs who was wonderful. Then he did me a fantastic quote that made British Gas look greedy and untrustworthy. Point of fact they made work, ridiculous costs. 19yrs and it's a straight swap. If there is no margins for profit explain why it's ₤1200.00 cheaper. I paid them to look after my boiler for 13yrs at over ₤500.00 per year, they didn't care at all.
Well this company charges less per service by ₤35.00 and will txt me to book a service.
This company now has a loyal customer, and a very happy one.
I will only use this website once in 19yrs but you are awesome thank you.

1 de julho de 2025
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Resposta da Boiler Guide

We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!
Thank you for taking the time to share your review

Classificada 1 em 5 estrelas

false advertisement

Advertising a Worcester Bosch 27i compact system boiler purchase price at £1067 including vat .You are not boiler suppliers ,you just recruit people short of work.
You are advertising the boiler cost to buy at that price ,so i would like to buy 10 units at the price you are advertising.
But this was a fake advertisement as admitted by your call centre.

2 de julho de 2025
Opinião espontânea
logótipo da Boiler Guide

Resposta da Boiler Guide

Thank you for the feedback. It's our aim to provide a free and easy service to our customers, placing them in contact with up to three qualified installers for a free and no obligation quote.

Classificada 5 em 5 estrelas

Faster than a speeding bullett

Answered the Ad got a call within the hour, answered a couple of question, first call from boiler company within 15 mins of job being posted quickly received two more calls upshot 3 surveys to be done first one less than 24 hours after my first contact. Can't complain.

11 de junho de 2025
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Resposta da Boiler Guide

Thank you very much for using Boiler Guide and for taking the time to share your experience

Classificada 5 em 5 estrelas

Excellent service

Although we didn’t use James he was very professional and knowledgable about what we needed and gave us in-depth information and suggestions.

23 de maio de 2025
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Resposta da Boiler Guide

This is great! Thank you so much for your recommendation and for using Boiler Guide. We're really pleased we could help you.

Classificada 5 em 5 estrelas

I didn't know where to start when our…

I didn't know where to start when our boiler was declared BER (beyond economical repair). The Boiler sent me 3 companies reviewed on Trust Pilot to look into for quote. I was sorted with a local to me company by the end of the day - thanks Boiler Guide

29 de maio de 2025
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Resposta da Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed!

Classificada 1 em 5 estrelas

YOU HAVEN'T FORWARDED ALL MY DETAILS TO THESE GUYS AS THEY KET ASKING ME THE SAME QUESTIONS ALL OVER AFAIN AND AGAIN. VERY POOR EFFICIENCY

I AM STILL KEEN ON THEIR COST QUOTES, PLEASE.
but forward ALL my details to them, please.
PLEASE ASK THEM TO EMAIL ME WITH THEIR QUOTES.

28 de maio de 2025
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Resposta da Boiler Guide

Thank you for the feedback. We are sorry that your experience of our service has not been as positive as we'd like. We’d like to thank you for your feedback. It will enable us to further improve our service.

Classificada 2 em 5 estrelas

Nuisance Company


Found their website through google and made an enquiry. Received 4 phone calls, 2 whatsapps and 7 emails all within 3 days... completely relentless in their pursuit of me.

16 de maio de 2025
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Resposta da Boiler Guide

Thank you for your review. We’re very sorry that you have had a bad experience with Boiler Guide. We’d like to thank you for your feedback. It will enable us to further improve our service.

Classificada 5 em 5 estrelas

excellent Blue Flame

19 de maio de 2025
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Resposta da Boiler Guide

We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!
Thank you for taking the time to share your review.

Classificada 5 em 5 estrelas

My phone was ringing in minutes

My phone was ringing in minutes. I have been in touch with three possible sails of boilers. Our boiler is being repaired so we are delaying buying a new boiler for a few months and I have contacted the companies and given them the delay details.

6 de maio de 2025
Opinião espontânea
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Resposta da Boiler Guide

Thank you so much for such a wonderful review!
We're really pleased to know that we could help and it's great to hear just how well you got on with the service.
Thank you very much for using Boilerguide and for taking the time to share your experience.

Classificada 1 em 5 estrelas

I never signed up to receive a quote…

I never signed up to receive a quote but keep getting phone calls and texts from this company scam.

22 de abril de 2025
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Resposta da Boiler Guide

We’d like to assure you that all the data we collect is in order to provide you with quotes from approved heating engineers at your request, in strict adherence to GDPR guidelines.

If you have any queries on the data you have submitted to us, then please contact info@boilerguide.co.uk

Classificada 5 em 5 estrelas

Extremely helpful service

Extremely helpful service . I had 3 local companies contact me within the hour. Would highly recommend this service.

15 de abril de 2025
Opinião espontânea
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Resposta da Boiler Guide

Thank you for using Boiler Guide and for taking the time to share your experience, we're happy we could help

Classificada 5 em 5 estrelas

S A BeSureThey are great because they know how to…

They are great because they know how to communicate with the client The Heating and Energy Advisor was excellent in what he does. Thank you for your help.

21 de março de 2025
Opinião espontânea
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Resposta da Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed.

Classificada 5 em 5 estrelas

efficient service

efficient service, heard from two out of three companies within a short time.

26 de março de 2025
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Resposta da Boiler Guide

Thank you so much for sharing your review, we're pleased we could be of assistance.

Classificada 5 em 5 estrelas

Which boiler would suit you

I did not have much idea about boilers and which one I should get. After reading the comparison of the boilers ; I did get the idea of the boiler I should go for.
Very well written for all the boilers in the market.

17 de março de 2025
Opinião espontânea
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Resposta da Boiler Guide

Thank you so much for sharing your review, we're really happy we could help!

Classificada 5 em 5 estrelas

Steve Jemison is absolutely fantastic I…

Steve Jemison is absolutely fantastic I would recommend him

1 de março de 2025
Opinião espontânea
logótipo da Boiler Guide

Resposta da Boiler Guide

This is great! We're pleased to hear we could connect you to one of our approved engineers and that they could offer everything you needed

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