BookaHouseboat.com Opiniões 

89
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Simple, straight-forward platform. Easy to find accommodations, and the photos provided by home owners are accurate and realistic! Fast communication between the platform and the hosts as well.

A empresa respondeu

Classificada 5 em 5 estrelas

Maria communicated with us very efficiently, answering my queries promptly. She was very pleasant and made the boat very hospitable, with lots of essentials included. We were grateful for the coffee m... Ver mais

Classificada 5 em 5 estrelas

Wir haben ein paar Tage in Amsterdam auf einem Hausboot verbracht. Im Vorfeld hatte ich mehrere Vermieter von BookaHouseboat angeschrieben. Von allen habe ich sehr schnell eine Antwort bekommen. Als... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Took the fear out of booking a house boat abroad, knowing the money doesn't come out of the account till a few days after we arrived. We have used booka twice now, no hassles and th... Ver mais

Informações sobre a empresa

Escrito pela empresa

**Anonymous reviews are a scam. Unbelievable 'untrust'-pilot allows them** About us: we are a small but highly specialised platform for worldwide houseboat rentals. We offer customer support with real people and quick, personal answers. Booking is very easy: you can create an account in one minute and complete your booking within three minutes. All our listings are personally reviewed by us by hand. We’d love to welcome you on board!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(89)

8 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Critical reviews are not published

After publishing on trustpilot, I have been contacted by Book a Houseboat and my critical post was finally posted!
——-
We have rented a houseboat in Vreeland, close to Amsterdam. The houseboat didn’t offer at all the quality which was described in the offer. We have made a rather critical review, describing our experience.However, this review was never published. It seems only positive are accepted! Therefore I can’t recommend the site bookahouseboat.com

1 de agosto de 2022
Opinião espontânea
logótipo da BookaHouseboat.com

Resposta da BookaHouseboat.com

Thanks for your feedback, Wouter. This listing has 12 reviews of 4 and 5 stars. Your rating is the only 1 star review. It can be read here for those interested (so yes, it is published):
https://www.bookahouseboat.com/rentals/vreeland-netherlands-223#review-382578ab

Your 1 star review was published a bit later than usual indeed, as we give hosts time to reply to such negative feedback, of which we informed you as well. They are still recovering from their shock, as you never complained to them and said all was OK multiple times during your stay. Giving them zero opportunity to improve your stay in any way.

Probably you expected an hotel experience, in such case an adventurous accommodation as a houseboat just isn't the place for you to stay.

Classificada 5 em 5 estrelas

More houseboats than Airbnb or Booking

Bookahouseboat is an exceptionally customer-friendly and reliable platform, here you are never treated as a number. Their understanding of houseboats results in a variety of places to stay that you won't find on platforms like airbnb and booking.

23 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

First Experience renting Houseboat

This was my first experience attempting to rent a houseboat. I would highly recommend and can say I was very impressed with the assistance provided when requested and would rate my personal experience 5 stars. They made what could have been very stressful into "No worries" Many thanks especially to Pepijn for all of your guidance.
Joseph (U.S.)

22 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I wanted to stay in a houseboat in…

I wanted to stay in a houseboat in Amsterdam. As you do when visiting Amsterdam. So google brought me to bookahouseboat.com. The booking proces was easy, the communications were friendly and the boat was very very nice. I'd definitely recommend.

22 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Unique properties, very easy to book

We were looking for a unique place to stay in Amsterdam, to celebrate that we could travel again. And I can only say that Bookahouseboat did not let us down. We found a super cool houseboat in Amsterdam, the Jordaan district, and the booking process was very user-friendly. Our host contacted us right after we booked, with useful information about both the boat and the cool places to visit in town. We loved this personal approach and can only recommend it. Thanks for a truly unique experience!

21 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Pearl!

We had an amazing experience with our family. Everything was well organized from the beginning till the end. The boat was clean and had a triple A location! The owners left a cool personal note with the highlights in their neighborhood. It seems like Bookahouseboat has some pearls in their database you can’t find elsewhere, but I’m not sharing them here;-)

21 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great company, support and... houseboats!

We booked a houseboat in Amsterdam for our fall break, a great experience! Our 2 kids loved it. We needed to make some changes to the booking which were processed quickly (and free of any charges). The support responds fast.
The booking process is easy and there are many payment options to chose from. I'd honestly recommend them. Best, Peter

21 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Don't book from that company

I made a booking from that company. This company is like a scam. I choose the prepay option and paid 504 euro, owner of the boat cancelled and company returned me 440 euro. They have charged 64 euro for nothing and trying to trick me on the phone. This is what they say `` we need to charge this money because service+tax``. Nobody pays tax for the money that they don't earn.

20 de abril de 2021
Opinião espontânea

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