Boxfit UK Opiniões 

I ordered shorts that I need for 2 weeks time!

I misread the description & I was told they would take 4 weeks…

I contacted boxfit to express my concern, they have managed to get my shorts done & dispatched the same day I raised this concern!

Absolute class service.

Great service, got custom shorts made, and other items too.

Got more items this week and great value, good few bits for boxing ring too, never disappoint.

👍🥊

They show item in stock and only contact you couple of days later to say they don’t have it and have the cheek to ask if you want to wait couple more weeks. I replied to say it needs to arrive the same week and no response from their side since. I’ll be cancelling my order.

Box fit customer services are awful.
We purchased a pair of boxing boots and were sent the completely wrong colour. This then became my fault. I was not able to speak to anyone on the phone, I had to package the boots up and send them back prior to a refund being given
The courier they sent stated they had turned up but I waited in all day and no one arrived, again this became my fault. I couldn't speak to anyone on the phone and had to email back and forth. Eventually I took the boots to a post office and sent them back. They even had the cheek to adk ne to change my review rating ! No apology
So basically their mistake cost me time and money
Unbelievable!!
I've since purchased elsewhere
No issues at all

I’m really disappointed with Boxfit’s customer service. I emailed them several times and called on multiple occasions about a Black Friday discount issue, but I never received a single response.

It’s frustrating to be ignored when you’re just trying to resolve a straightforward query. A company should value its customers enough to at least respond to messages. I won’t be shopping here again unless their communication improves drastically.

Terrible customer service, phoned the store over two days at least 8 times,no one ever answers the phone, so sent an email requesting info or a call back ,guess what ,no reply . Won't be using this company or recomending them .

I needed a bit of help from their customer service and they couldn't have been better. Would recommend.

They delivered custom shorts with just over a weeks notice which was impressive. Very happy with the response of the customer services team. However, I have now been waiting over 2 weeks for a vest.

Steer far away from these clowns they are the worst sports company I’ve ever dealt with! I ordered a pair of Addidas boxing gloves from these guys and they contacted me back and told me they don’t have the one advertised and tried to persuade me to get another style I kindly refused and was told to wait a week an the other would be back in stock so I did, fast forward today I received my order and it’s the same gloves they tried offering me which I refused! So what they did was made me wait a week only to send me out the wrong gloves and then said they’re willing to give me a free return for the inconvenience caused! the cheek is unreal!

They wasted my time as I could have gone to Argos and got the same stuff they sent me cheaper and quicker and they ruined my nephews birthday as now I have to wait till they receive my return to get my money back a bunch of clowns running a company!

I honestly think they use this horrible technique to upsell there stock and if you experience anything similar post about it straight away as I’m shocked to see the high reviews they’ve got on here as they clearly aren’t genuine with the way these guys handle things.

Horrible company that provide horrible service if only they didn’t just sell boxing equipment and participated in boxing matches too then i could have happily chinned a few of them with my new gloves from “FightEquipmentUK” there’s plenty of better companies out there who value there customers and genuinely care for you and are not just after your money like these guys.

Alternatives below>>

Argos
BudoOnline
FightCoStore
Geezerz Boxing

Ordered twice from them already. First time by phone tp get some advice on which gloves to buy. They were brilliant, did not oversell and I am very happy with the purchase. Their prices are better than amazon and sports direct, and quality of products was pretty good. Second time ordered online to get some more gear. Both times delivery was very quick. Even the standard only took a couple of days, and the delivery company they use is reliable as well. 5 stars, could not be happier.

After being a loyal customer to Boxfit since it opened I received my first damaged delivery! After speaking to Adam in the online time he more than made up for any inconvenience. Always great service and great quality products.

I ordered a boxing gym specific tshirt on 27 March 2024, it arrived on 11 April 2024 and it was not as pictured or described on the website. I contacted Boxfit UK immediately with photographs.

I was advised that I would receive a replacement tshirt and that it would be dispatched using a next day service.

As of 2 May, I have not received the replacement nor had a reply to my email querying the status of the remake.

Order number - BOXFIT UK83966

the lady i dealt with today was unreal fantastic support and help she and the company require more than 5 stars couldn't be more happy with them well done

Besides being incredibly well stocked with high quality products at good prices; Boxfit UK was one of the best Customer Support experiences I've ever had online shopping. They went out of their way to make everything work for me and I'm super grateful. Will for sure shop with them again!

Writing from Canada. Was in search for a particular pair of glove. Over the course of a few weeks writing back and fourth they supplied me with all the information and helped out on making my purchase successful. Now just to find a large maroon/silver Lonsdale head guard to match my new L60 gloves.
Thanks from over the pond and will recommend BoxfitUK.

Ken Mills is the sales manager. Ken played me after boxfit gave me a bad product they gave me a delivery date and then the nobody came. Ken said he had the shoes under his desk.

After some back and forth Ken gave me a date when someone from the post office would come to pick it up.

Nobody came
Ken wasn't in the next day so things were delayed. Eventually they decided to send me the new pair first and I gave them the bad product.

Things were settled I changed my reviews.

16th April 2024
It's the morning and am putting some insole into the shoes and I put my hand into the shoes and feel a bump on the left shoe and there isn't a bump on the right.

Boxfit found a way to screw me over with another bad product I didn't expect it would happen.

I ripped the tag so it's not returnable am just sharing my experience so I can get one back at boxfit.

Very happy with my order, fast delivery. Will definitely buy again...Many thanks

Order arrived promptly. They sent the right gloves but not the colour I ordered which is a bit disappointing.

edit: was contacted after the review and provided a partial refund. Appreciate them reaching out.

Horrendous company, ordered some shorts over 17 weeks ago, still not arrived. Emails, phone calls etc all ignored! Now contacted bank to try get my money back as these bunch of clowns are simply out to scam people

Ordered a pair of gloves back in December, after waiting a month with no delivery or correspondence I rang boxfit to see what was going on and was told my gloves weren’t in stock and I should’ve been contacted. I was offered a £15 discount and asked to pick another pair of gloves which again they didn’t have in stock and had to order in through rival. I ended up getting a refund as I was getting bored of corresponding with boxfit. Women on the phone was very friendly but doesn’t excuse the poor service they provided.