Very poor delivery service and customer service, falling below satisfactory. Bought a ball bladder , didn't get delivered but because the delivery driver took a pic of the address and wrong name of t... Ver mais
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Very poor delivery service and customer service, falling below satisfactory. Bought a ball bladder , didn't get delivered but because the delivery driver took a pic of the address and wrong name of t... Ver mais
A empresa respondeu
I had made a purchase online and due to an error my delivery ended up at the wrong address and we haven't been able to retrieve the item. Although it was not the fault of boxfit with regards to courie... Ver mais
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Ordered a pair of Adidas boxing gloves that BoxFit was offering in a colourway that pretty much all other places were marking as sold out. Had a better price than the others as well even. Next day... Ver mais
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Didnt get my parcel yet but less than 24 hours after placing an order already can tell customer service is absolutely top notch! No often you get anyone who responds that quick and os that polite! Wel... Ver mais
A empresa respondeu
Boxfit UK Limited - UK leading supplier of boxing equipment, boxing gloves, boxing boots, boxing clothing, boxing head guards, boxing mitts, punchbags and medicine balls for the amateur and professional boxer delivering great value and an extensive product range from our world-famous store.
Reino Unido
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Amazing experience.
Have used box fit a few times now, been boxing around 7 months.
Very prompt service and if an item is out of stock. They are very quick to call and discuss alternatives which I find fantastic.
Ask for Andrei Nico for all your kit designs, I’ve been using Boxfit from my amateur days and now through my professional career. The guys are always super helpful and have a positive energy when you visit. Truly the Home of Boxing.
We use BoxFit UK for all the kit and tracksuits. Design advice is always spot on and Andrei is super helpful, 100% recommend.
I got my professional debut kit produced by andrei and he done a brilliant job with helping me create it with all his ideas on styles etc. will defo be using him again for all my kits and the guys at boxfit have everything you need !
I ordered a pair of custom shorts through Boxfit and Andrei helped me with the order, through email and phone calls. He was extremely helpful and polite and made sure he got my order exactly how I asked and that it would be with me in time (I only had a couple of weeks until I needed them!)
They came with a week to spare and were exactly what I asked for, couldn’t be happier with the result. :)
⭐️⭐️⭐️⭐️⭐️
Fantastic service! Had a small issue with my order and it was sorted immediately with a quick refund and prompt dispatch. Super helpful over the phone – absolute life savers. Highly recommend Boxfit UK!

Resposta da Boxfit UK
Superb customer service and great quality products at great value prices. Very prompt delivery and my queries were resolved very fast. I will definitely be back and I will be recommending boxfit uk to the lads I know who box. I've been genuinely impressed, boxfit uk has made a customer for life.

Resposta da Boxfit UK
Order some equipment at very short notice for an important event. The team were happy to expedite the order, so that the equipment was with me in plenty of time.

Resposta da Boxfit UK
Not only a great product but 10/10 customer service.

Resposta da Boxfit UK
So helpful as they helped me edit my order and had it delivered within 24 hours 10/10 customer service and quality of product

Resposta da Boxfit UK
I’ve been working with Drei at Boxfit and I couldn’t be more impressed. From start to finish, he delivers nothing but quality. The attention to detail in the design and fit is top-tier, and he really takes the time to understand what you want.
If you’re serious about boxing and want gear that represents you. Drei at Boxfit is the one to go to. Highly recommend!

Resposta da Boxfit UK
I ordered one item delivery stated 2/4 days!!!!
No delivery at all contacted box fit and was told the item was out of stock. Bit annoyed as my grandson needed item for his boxing fight. Ok it was refunded quickly after correspondence between us by email.
Went on to order alternative as advised again stated 2/4 days delivery!!! Again no goods delivered so a repeat situation as above and grandson let down again. My email to the company was to simply make people aware of out of stock items before purchasing an item that is clearly out of stock!!! I then could have chosen an alternative instead of going through this process again and again. I now do not have faith in box fit so won’t be ordering from them again. Hope they improve this service regarding out of stock items before purchasing.

Resposta da Boxfit UK

Resposta da Boxfit UK
I purchased a pair of Fortress Fastwraps. The item was sent promptly and was exactly as shown on the site. No complaints at all, thank you!

Resposta da Boxfit UK
Didnt get my parcel yet but less than 24 hours after placing an order already can tell customer service is absolutely top notch! No often you get anyone who responds that quick and os that polite! Well done whole customer service team!

Resposta da Boxfit UK
Great customer service, I needed my item faster so they gave me other options that would arrive in time, great communication and fantastic customer service, would 100% recommend.

Resposta da Boxfit UK
There was a issue with my order with wrong size sent out but once I called them and advised they were super helpful in putting this right and even getting the correct item to me the next day on a Saturday morning so item still arrived on time just a day later then it would have
But the customer service to put this right was exceptional and every one I dealt with were very helpful and did as they said they would I've actually just ordered from them again and would recommend
There was an issue with my order with not having the boot I ordered in stock, I was offered the same boot and colour but the newer version at no extra charge, great communication and customer service.
I ordered some boxing shorts for a charity boxing match I am taking part in. I needed a quick delivery, so I selected 1-2 working days but then it somehow defaulted back to the standard 4-5 working days delivery period. I emailed BoxFit UK straight away and Nadia replied back the next working day. She upgraded my delivery with no extra cost, which was a huge help to me and very kind of her to do so. Would definitely order again, providing the shorts are the quality I expect them to be :)
I was well looked after and received my items with no problem from the couriers. The staff went out of there way to help me find a fantastic pair of gloves. i've been using Boxfit for years!!
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