Brayleys Cars - Brayley Honda Enfield Opiniões 

553
•
TrustScore: 4.5 em 5

4,6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

My car service was done properly and efficiently. Waiting time is satisfactory and waiting area is comfortable with enough nourishment. Only drawback is every year my car used to be washed but this ti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There is nothing but good emotion about this place. They take it very seriously and that makes us feel good and confident. I keep servicing my car here for some time and I have never been disappointed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really happy with the customer service I received buying an approved used Honda. Included being taken for a demonstration drive in the car, which I prefer to test driving myself, and having the car ke... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really great welcome from Jess and Jennifer on the front desk. Really helpful explaining the technical recalibration following a fault sign and demonstated this personally. Avoided the need for a diag... Ver mais

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Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, Reino Unido

  • 0208 363 8000

4,6

Excelente

TrustScore: 4.5 em 5

553 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,6

Todas as opiniões

(553)

3442 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service provided by Axendis.

I would like to take this opportunity to express our sincere appreciation for the excellent service provided by Axendis.
From the very beginning, the professionalism, detailed explanations, and clear guidance we received made the entire process smooth and reassuring. The way your representative explained the features and benefits gave us complete confidence and strongly influenced our decision to proceed with the purchase.
What truly touched us, however, was the personal care shown even after the sale was completed. The follow-up call to check whether we had reached home safely with our new car was a thoughtful gesture that reflects genuine customer care and commitment, which is rare to find.
We are extremely satisfied with the service and would gladly recommend Axendis to others. Please convey our appreciation to everyone involved.
Thank you once again for such a pleasant and memorable experience.

15 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Rama, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

High Quality Honda Enfield.

From start to finish the whole process was managed superbly.

13 de abril de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Great service

Great service, perfect attention to detail, it was all good in both communication and service to my vehicle. Would definitely recommend

10 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Julio, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Customer service attended to me…

Customer service attended to me promptly and understood my requirements.

10 de abril de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Patrick, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Reception team were very friendly and…

Reception team were very friendly and efficient and prompt in dealing with my questions

7 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Joanne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Amazing service

Amazing service

31 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Battal, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 1 em 5 estrelas

Brayleys Honda in Colindale is an…

Brayleys Honda in Colindale is an absolute disgrace and im sure its the same for each of their other sites too!

Both our key fobs had stopped working due to battery replacement so we went to our local Honda dealership for a supposed technically astute person in their parts department who not only opened up the fob but was unable to diagnose the problem and then informed us that it would cost £85 to reprogram the keys with no availability for more than a week yet a local locksmith diagnosed & fixed the problem in less than ten minutes for £10 not £85.

Brayleys are nothing more than snake oil sales people and theres certainly no after care with this company so look elsewhere for all your Honda needs.

31 de março de 2026
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Classificada 5 em 5 estrelas

All the staff were very polite and…

All the staff were very polite and friendly.
I am very satisfied with the service provided by Brayley Honda Enfield as I have been a returning customer since 2016

31 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Col, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

I left my car with professionals

I left my car with professionals, the procedure was explained, I agree have the problem carried out by this department

19 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi June, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Your reception staff are phenominal

Your reception staff are fantastic. They welcomed us and treated us as special customers. Exceptional customer service - thank you

27 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Neil, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

honda car service

Car collected promply and serviced with care and expertise with full details emailed to me as the service was carried out. Brayleys st albans excellent in every respect.

26 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Brian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Polite helpful knowledgeable

Polite helpful knowledgeable

25 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Richard was easy to talk .He explained…

Richard was easy to talk .He explained every thing about the car and answered every question we asked. He explained every thing in an easy polite manner and concentrated on us for the whole of the transaction . This was an easy and relaxing process and would recommend Richard any time

23 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Maria, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Highly recommended service

Although I find having an MOT on my car an anxious experience, Brayley Honda always has a great welcome and I feel that they are bothered about making me feel at ease when I’m there. In all the years I’ve been going there it’s been the same if I’m there for a car service or buying a new car. I highly recommend giving them a try for buying a vehicle or getting one serviced.

19 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Great experience for service and MOT

I'm really happy with the service I received when I brought my car in for a service and MOT. Jenifer and Jess were both super helpful and made for a great experience at drop off and collection. Top marks!

18 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi MA, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Always had good experience and…

Always had good experience and brilliant friendly staff specially Jennifer always welcoming and always smiling

18 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Anand, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Good customer service the two members…

Good customer service the two members of staff at the front desk very helpful and professional. Car serviced in a timely manner , no complaints.

17 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Mrs Organ, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 1 em 5 estrelas

Honda 5yr service plan - no interest in refund with extenuating circumstances

Dec 2023 bought 5yr service plan and Hondacare package for £1,200. I sold the car for DVLA enforced and verifiable medical reasons. I hoped that Brayley/Honda might offer a partial prorata refund in these extenuating circumstances where I could no longer use the car.

I was wrong to expect any refund. This, despite the fact that my wife, for whom the car had been bought died in the interim.

Double tragedy for me - big financial win for Brayley/Honda.

The cancellation contractual terms stated are indeed very clear and unforgiving - but I had expected a little sympathy and flexibility. Other manufacturers (eg Nissan) offer a refund less a small admin fee

This rigidity by Brayley/Honda is a great shame - all my previous dealings have been perfect.

WARNING DO NOT BUY THESE PLANS Tragedies and changes can occur in any family. This particular big business allows no leeway. WARNING

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent friendly staff.Two…

Excellent friendly staff.Two receptionist 10/10 and a gold star.Thanks

16 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Robert, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

What a great service from Axendis…

What a great service from Axendis Hagitooulou. He got me a good deal in a lovely car. Happy with his honesty and looking out for my interest, well appreciated Axendis.

Also receptionist Jen is always providing a good service and very friendly.

This is why i have been with them for over 6 years also very reasonable prices.

11 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Ibrahim, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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