Brayleys Cars - Brayley Honda Enfield Opiniões 

553
•
TrustScore: 4.5 em 5

4,6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

My car service was done properly and efficiently. Waiting time is satisfactory and waiting area is comfortable with enough nourishment. Only drawback is every year my car used to be washed but this ti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There is nothing but good emotion about this place. They take it very seriously and that makes us feel good and confident. I keep servicing my car here for some time and I have never been disappointed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really happy with the customer service I received buying an approved used Honda. Included being taken for a demonstration drive in the car, which I prefer to test driving myself, and having the car ke... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really great welcome from Jess and Jennifer on the front desk. Really helpful explaining the technical recalibration following a fault sign and demonstated this personally. Avoided the need for a diag... Ver mais

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Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, Reino Unido

  • 0208 363 8000

4,6

Excelente

TrustScore: 4.5 em 5

553 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(553)

3442 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Having recently bought a car from Brayleys Cars we were really impressed with the car and particularly with the Sales Rep Shay Robinson. He was extremely courteous, helpful, knowledgeable and patient and really went extra mile to in deliver a great service during and after the sale.

10 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Marie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

The ladies at the service counter well…

The ladies at the service counter well the service they provided was excellent kept me informed througout the process. Top class 5 star service *****

11 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great friendly service and a fab video…

Great friendly service and a fab video explaining what updates the car needed. Thank you so much.

10 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Rhiannon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Pleasant experience

The lady who helped me check in my car for a service was very helpful and pleasant. I was informed how long it was likely to take. My car was ready at the exact time that I was told. Faults with my car were pointed out. Overall a very pleasant experience

9 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Mehran, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Richard was extremely kind thoughtful…

Richard was extremely kind thoughtful and a wonderful experience, 5 Stars ⭐

7 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Maria, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

A professional & friendly welcome…

A professional & friendly welcome greeted me when I arrived for my car’s MOT & service yesterday.
In preparation of my visit, Jenifer had already prepared a quote for my next Service Plan, which I was happy to continue for the coming two years.
The paperwork was soon implemented.
The service & MOT was carried out to my satisfaction.
Jenifer & Jess are a credit to Brayleys, & I always feel welcomed as if I’m part of the Brayleys family!

5 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Jean, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Great customer experience.

When I brought my car in I was greeted by Jess, who was very friendly and explained what the recall was for.

5 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 1 em 5 estrelas

Did not do what I asked

I requested the tyre pressure monitoring system be repaired. I had previously set the tyre pressures and recalibrated the system several times.
Upon collection, the vehicle was checked and recalibrated. I drove home and the warning lamp illuminated again within two days. It appears the system was reset rather than repaired.
The recall work on the brakes was completed and a new wiper fitted but the vehicle was returned in a state of disrepair and was dirty.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to book appointment for service Efficient Friendly Brayleys service

Easy to book appointment for service and MOT. Dealt with by Jenifer on front desk at Enfield showroom when dropping car off who made the process very quick and easy and she ensured I knew the work that was scheduled to be carried out. She also made me aware of the extended warranty option and service contract I could take out. She made it a quick easy and pleasant process. I was dealt with by Jess on collection of the car who again made sure I was aware of the work that was carried out and the recommendations made on the MOT. Again she made it a quick easy and friendly process. I would happily recommend Brayleys Enfield to all Honda vehicle owners.

26 de fevereiro de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Nicholas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Helpful desk staff

Jennifer and Jess first point of contact. Very friendly and efficient. Procedures explained simply and clearly. Contact details confirmed and we were notified as soon as the car was available. Very helpful with paperwork and warranty.

26 de fevereiro de 2026
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Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Lindsey, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 1 em 5 estrelas

My vehicle has been with Honda Brayley… on the forecourt for 7 days today

My vehicle has been with Honda Brayley since Wednesday 18th February 2026.
Today is Wednesday 25th 2026.
I am a motability customer my vehicle needs electrical update setting.
I have had no updates from Honda i only know the situation because i have had to call up within the last week as I've been left in limbo.
When i spoke to someone on Wednesday 24th my vehicle wasn't even in the garage it was still on the forecourt.
I've nothing else to say at this point
I've literally been crying as I've also been left without a curtsey car appointments missed and left a prisoner unable to get anywhere with no updates has left me feeling very vulnerable and sad

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly people and prompt turn around…

Friendly people and prompt turn around for my service, whilst I waited.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Dani, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

MOT on car

I had my MOT with Honda. Customer care was excellent! Very polite and helpful. Happy to answer any questions.
If you sit and wait for your car, you can help yourself to tea/coffee.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Christine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Courteous

Courteous, polite and helpful

24 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Paulette, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Very professional job…

Very professional from start to finish for service/MOT, front desk kept me updated throughout the day and even rang next day to make sure all was well.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Fast efficient smooth service

Fast, helpfull and efficient and smooth service
Drop car off at 08:00
I got it back 09:30

20 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Phu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Very professional and smooth experience…

Very professional and smooth experience from start to finish. I just bought a new Honda and traded in my old one, and the whole process was super easy. The team was friendly and made everything straightforward with no pressure. Really happy with how it all went — would definitely recommend!

21 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Armand, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Perfect service

Jennifer kept me informed & when I collected the car she went through the invoice with me then took me to my car which was ready, great experience

19 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Marina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 4 em 5 estrelas

Great service

Great service, good communication

17 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

The reception staff are so polite and…

The reception staff are so polite and helpful. It’s a joy when you arrive and dealt with by the staff. The technicians are also really good and knowledgeable.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Enfield

Resposta da Brayleys Cars - Brayley Honda Enfield

Hi Mandy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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