Brayleys Cars - Brayley Honda Hemel Hempstead Opiniões 

281
•
TrustScore: 4.5 em 5

4,6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.

A empresa respondeu

Classificada 5 em 5 estrelas

Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I sent my car for a service and they did exactly that..no unnecessary extras and a test run when I picked it up to show that a rattle had been cleared

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, Reino Unido

  • 01442 233455

4,6

Excelente

TrustScore: 4.5 em 5

281 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(281)

3442 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service experience

Great service experience. Was called to say when driver was leaving to pick up my car. Car serviced, washed and returned before 4pm. Called later that day to give payment for pick up/drop off service

27 de fevereiro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Kerry, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

I made a number of visits recently for…

I made a number of visits recently for servicing my vehicle and also purchasing a new vehicle for my daughter and I cannot fault the team at Hemel Hempstead. They consistently deliver a service that is first class. They are an absolute pleasure to deal with! Jason the service manager is always a joy, George the sales exec who organised the sale of my daughter’s vehicle is a lovely and very helpful guy and Clive the sales manager is a delight. They all make the processes easy to understand and deliver the service with no pressure 11/10🥇

18 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Angela, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

I have been with Brayley Honda for…

I have been with Brayley Honda for nearly 20 years. I have always been treated very well with all the staff and they are very friendly

24 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Outstanding Service by Brayley Hemel

The car needed two recalls attended to, a first service and the windscreen washers fixing. I was unable to take it in for the first appointment as I haven't been well for a couple of weeks. Brayley Hemel Hempstead collected the car from home, did all the required work, cleaned it inside and out and returned it. I cannot thank them enough, it is a worry off my mind. Outstanding service.

20 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steve, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Very helpful

Very helpful, very professional very pleased thank you

19 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Darren, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

EFFICIENT AND PROMPT

EFFICIENt and prompt

18 de fevereiro de 2025
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Geoffrey, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Good communication

Good communication, efficient service, nice to have car valeted. Thank you

18 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Ros, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

George Burton was extremely pleasant…highly recommended

George Burton was extremely pleasant and helpful and made the whole procedure stress free. There was no pressure and every detail was taken care of. I hope he stays there until I change my car again in 10 years time!

18 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Kathleen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

George was so helpful in every aspect…

George was so helpful in every aspect of buying my new Honda Jazz.
Also very patient when explaining all the technology.
Many thanks

18 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Brenda, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

My experience was great and everything…

My experience was great and everything was explained to me, Customer Service was excellent even though the car was a little late, I was happy with everything and I would recommend Honda to family and friends, also thank you to Aamar who helped me understand everything as this was my first motability car.

12 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Nazma, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Service and MOT

Service and MOT
Russell is always helpful and efficient
Explained an item on the MoT which had been highlighted. I feel confident he is acting in my best interest and one of the reasons I will be returning to Honda for my next Service

12 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Natalie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

I cannot fault Brayley in any way

I cannot fault Brayley in any way

12 de fevereiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Paul, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Excellent professional and very helpful…

Excellent professional and very helpful experience. All staff were friendly and supportive. A big thank you to them all.

24 de janeiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Maureen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Getting my car booked in was easy and…

Getting my car booked in was easy and void of the 'online hassle'... you phone them, someone answers promptly, you get booked in. Simple. Service agent was polite and patient. All agreed work was carried out to my satisfaction and to the agreed times. I've always received excellent service from Brayley Honda Hemel Hempstead over the years, that's why I'll continue use them.

20 de janeiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Clifford, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Usual excellent service

They had advised a year ago that the rear discs would need replacing. The replaced them at this service and completed the service and MOT very efficiently. I really appreciate the way that Brayleys advise me in advance of possible forthcoming issues. I never get any nasty suprises

15 de janeiro de 2025
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

The Buying a Honda Jazz for the first time

The sales executive Aamar was very knowledgeable helpful and patient. He answered all our queries and gave all the relevant information about the car I was interested in.

30 de dezembro de 2024
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jackie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

A very professional team

A very professional team

10 de dezembro de 2024
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Peter, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Honest and trusted

Honest and trusted. I don’t feel taken advantage of and I have a choice whether to go ahead with work.

18 de novembro de 2024
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great service from Brayley Honda HH

Great service from Brayley Honda HH. As always super efficient, friendy and kept me updated. Car returned in tip top condition. Thanks Russell, Jason and service team

20 de novembro de 2024
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logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Sarah, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Faulty window switch

Fault was diagnosed, new part ordered,fitted in no time at all.
Excellent service from start to finish 👏

12 de novembro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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