Brayleys Cars - Brayley Honda Hemel Hempstead Opiniões 

281
•
TrustScore: 4.5 em 5

4,6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.

A empresa respondeu

Classificada 5 em 5 estrelas

Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I sent my car for a service and they did exactly that..no unnecessary extras and a test run when I picked it up to show that a rattle had been cleared

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, Reino Unido

  • 01442 233455

4,6

Excelente

TrustScore: 4.5 em 5

281 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,6

Todas as opiniões

(281)

3442 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service, Specially Jason. A friendly, helpful, charming man. I felt he really looked after me and helpd me. specially Thanks 🙏 for mechanic 🔧

7 de novembro de 2024
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Muhammad, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

I bought a used car from Honda Brayley…

I bought a used car from Honda Brayley a couple of weeks ago. It is a Honda Jazz Crosstar and I am so pleased with it. It's a beautiful car. It drives so smoothly, has lots of mod cons but what made it even more special was how pleasant the buying process was. The staff at Honda Brayley were all wonderful particularly George Burton who dealt with my sales. He got me a great deal on my Vauxhall Mokka which I part exchanged. He was excellent at his job: very knowledgeable, very quick and efficient, sorted out problems. Nothing was too much trouble. For such a young man he has a very sensible approach and very mature attitude. I highly recommend buying a car from Honda Brayley and particularly seek out George.

22 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Paul, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Headlight bulb out - fixed immediately

Headlight bulb out. The guys were able to fix it on the spot as I had some very big journeys coming up.

29 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Outstanding service

Outstanding service! George was helpful
from day one. Followed up when he said he would, knowledgeable and friendly. All colleagues were attentive both in the showroom and on the phone.
Couldn’t recommend higher.

30 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Michele, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

George & Clive

George & Clive were amazing! Went in on invitation to sort out the finance on my existing car.

Came out later with the car of my dreams, the one I wanted for a long time.

They both pulled out all the stops to make it happen...

Can't thank them enough for their kindness and care.
I'm now a loyal Brayley Hemel customer now!!

Highly recommended!

23 de setembro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jessie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George and Clive. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Work all good

All good. Dropped the car off at the dealership for the work and given a lift to work nearby. Was given a lift in the afternoon to the dealership to collect the car, service work all done. Car nicely cleaned as well. Recommend dealership.

10 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Patrick, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great service

All very straight forward, nice friendly staff , car picked up on time and delivered back brilliant.

10 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pauline, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Good communication and friendly…

Good communication and friendly approachable service.

8 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steve, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Good friendly service

7 de outubro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pam, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Exellent Customer service,Best car dealer. Helpful staff.

Found this great car sale while i am trying to buy a new car. I found a great manager's deal. George was helped me to get the best car( crv) according to my usage. Highly reccomend this car dealer.Staff are soo freindly and always there to help. Branch manager was helping me and he was kind and help me to find a great deal.
Thank you Brayleys cars -Brayleys Honda Hemel Hempsted .

20 de setembro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pandula, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Efficient and personable service…

Efficient and personable service manager.

10 de setembro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Nigel, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Honda HRV

Clive and Aamar were very helpful, kept in regular contact with me and ensure I had my new car handed over prior to me going away on holiday, they were knowledgeable and cannot fault Brayleys service at all.

4 de setembro de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi George, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

great service.

23 de agosto de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi James, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Andrew resolved my problem really well.

Andrew talked through a concern I had, consulted his boss and we found the best way forward.

12 de agosto de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Bernie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Andrew. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Always an excellent experience

Always an excellent experience at Brayleys. Staff are so friendly and helpful.

6 de agosto de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jo, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Bradley's Hemel Hempstead were so…honda

Bradley's Hemel Hempstead were so efficient and the mechanic who was working on my car went above and beyond to explain everything and was so friendly and polite.

29 de julho de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jenny, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Second service even better than first!

They paid attention to my issue on battery failing to charge and responded with full test, evaluation and replacement. I could pick a day for service which suited me and Hemel Hempstead provide me with an excellent complementary pick up, which was on time. Courteous and helpful at all times.

30 de julho de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Dr Jones, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Praise for Hemel

I cannot praise Hemel branch of Brayleys highly enough.
From initial contact to purchase they were professional and courteous.
On collection of the car, Rikesh went through all the accessories, entering my phone, radio stations and home settings on sat nav. Thank you to the team who made sure the car looked so spotless.
Such a difference from another branch, that recently left me 3 weeks without a car, after the one they sold me had a fault three days after buying it. Lesson's could be learned from Hemel in how to treat customers with respect.

27 de julho de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Joanna, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Rikesh. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Service Department

I had two vehicles booked in for service on the same day, to which Russell Barnes on the service deck dealt with seamlessly. Both cars were cleaned inside and out after servicing and I was kept well informed with all relavent information. All other back room staff freindly and very helpful.

18 de julho de 2024
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Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Graham, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Russell. We look forward to continuing to welcome you into the dealership for many more years.

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