Brayleys Cars - Brayley Honda Hemel Hempstead Opiniões 

281
•
TrustScore: 4.5 em 5

4,6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.

A empresa respondeu

Classificada 5 em 5 estrelas

Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, Reino Unido

  • 01442 233455

4,6

Excelente

TrustScore: 4.5 em 5

281 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(281)

3471 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful staff

Very helpful staff and explained everything to even untechnical customers

15 de março de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you

Classificada 5 em 5 estrelas

7th CR-V

This is my 7th CR-V so they must be doing something right! I always say 'this is the best car I have ever owned' and so is this. Aamar and team at Brayley's Hemel Hempstead were very helpful which made the entire experience a pleasure.

15 de março de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steve, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent Customer Service

First service since purchasing my HRV-e. Made to feel welcome on arrival by Brayleys Honda Hemel Hempstead and a telephone call to advise me when the vehicle service had been completed earlier than expected. Added to which the service included a complementary car wash. No hesitation in awarding 5 stars.

14 de março de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Terry, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Well trained staff and very…

Well trained staff and very professional.

14 de março de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Valeria, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Highly Satasfied with Brayley Hemel Hempstead

Recently purchased a new car from Brayley Honda Hemel Hempstead HRV Hybrid and was thoroughly impressed and Highly Satisfied. From the moment we reached out, their customer service was top-notch. The team was attentive, responsive, and went above and beyond to address all my queries. The service itself was executed flawlessly, exceeding my expectations. I appreciated their professionalism and expertise every step of the way. Highly Satisfied with Aamar & Clive and would recommend to anyone in need of a new car.

29 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jay, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent Service!

As always Brayleys HH gave an excellent service, speedy, efficient and reasonably priced. All the staff go out of their way to be helpful and give the best possible service. I cannot praise this garage enough — they have given consistently good service over many years.

29 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Mr Flint, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent service and good customer…

Excellent service and good customer relations

22 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Ray, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Good service

Good service, no hidden costs

21 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

Car service

Car was serviced in good time. Jason Green was helpful and information was given politely and promptly.

21 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Keshni. Thank you for your review and your kind words about Jason.

Classificada 5 em 5 estrelas

Very efficient and thorough in the mot…

Very efficient and thorough in the mot and servicing of our car.

13 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for taking the time to review our dealership and leave a fantastic 5-star rating

Classificada 5 em 5 estrelas

Brayleys, excellent for car service

Have used Brayleys for my car service since it's purchased. Always receive an e-mail reminder that service is due. This year dropping off the car was a simple and quick process.
Collection was just as simple, informed that there where no issues either on the service or the MOT.

15 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Tony, it's great to read about your experiences when visiting our Hemel Hempstead business. Thank you for the review and wonderful 5-star rating

Classificada 4 em 5 estrelas

Ok (ish)

Point of sale was smooth. Only disappointed by the fact that Honda multi point check is done when they get the car as a trade in. Its not done prior to sale/collection. In our case the check was done in November and we purchased in February.
WHY is this not rechecked before handover ???
I was not shown how any of the dials and instruments work(when collecting car), I am now having to read through a lenghy manual. Felt rushed as other people in showroom.
I love my new car, just wish I was shown what button does what !

10 de fevereiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Amanda, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

Honda Civic Type R Service

Manoj was really helpful and broke down all of the items associated with my service and planning current and future maintenance requirements.

Great customer service too.

30 de janeiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

car service

friendly efficient service. All went to plan.

25 de janeiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Professional team at Brayleys. Car valet at end of service a nice little extra.

4 de janeiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Classificada 5 em 5 estrelas

As always top service and fantastic…

As always top service and fantastic team. I was 100% looked after and the service department went the extra mile to get me home and get my car back to me. Thanks so much!

2 de janeiro de 2024
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Very helpful customer advisor in the…

Very helpful customer advisor in the sales/service dept. He took my car for a drive, while I waited, to check my clutch was OK. Very polite and helpful.

28 de dezembro de 2023
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your review - we appreciate your custom and are glad to hear that your experience was positive. Any further issues, don't hesitate to give us a call.

Classificada 5 em 5 estrelas

5 star service

Ease and efficiency of booking, collection and return and the service itself.

19 de dezembro de 2023
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Good service

My service was carried out quickly and the estimated finish time was kept to.
Added bonus the car was given a proper valet clean and wash , great job..

14 de novembro de 2023
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! We hope you have a great day!

Classificada 5 em 5 estrelas

Excellent car and service @ Brayley’s

I dealt with Domonic @ Brayley’s who is in the right job. Very personable, helpful & explained all aspects of the purchasing journey. I took Domonic’s assessment & description of the car at his word and it was as describe and very well presented upon collection. Excellent service and an excellent approved used Honda.

11 de novembro de 2023
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Hemel Hempstead

Resposta da Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your kind review. We really appreciate it and are delighted to hear how pleased you were with the service you received from Domonic. We hope you are enjoying your purchase, please do not hesitate to contact us if there is anything else we can do to assist you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais