Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Ver mais
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I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.
A empresa respondeu
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Ver mais
A empresa respondeu
Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Loja de peças automóveis usadas
- Oficina de reparação automóvel
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contacto
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido
- 01372 360099
4,6
Excelente
262 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful reception and clear explanations
23 de junho de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Very helpful ladies on reception
Very helpful ladies on reception
Car was booked in at 8am and the technician was there early to receive it .
Efficient service. Will definitely do the longer drive to Leatherhead to get better service than my local Brayleys who never answer their phone.
23 de junho de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Helena, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Despite another recall on my car after…
Despite another recall on my car after just 8 months of owning the car everything was great by Bradley’s , Leatherhead . Polite staff , prompt call to say the car was ready and car washed when collected
2 de junho de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Leatherhead Honda comes to the rescue
Orla and Tina at Leatherhead Honda were absolutely amazing in getting my tyre fixed, after discovering a puncture on the day before I was going away for a very precious weekend. They were totally booked up, but somehow managed to fit me in, whilst dispensing max. TLC! Thank you so very much!
21 de maio de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Antoinette, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Orla and Tina. We look forward to continuing to welcome you into the dealership for many more years.
Recall repair
I booked my Jazz in for a free recall repair. They were quick and efficient and when I picked up the car, they had cleaned it inside and out which was a very welcome and unexpected surprise.
21 de maio de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service from beginning to end and…
Great service from beginning to end and the same price as my local garage
15 de maio de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Jazz repair
Brayleys at Leatherhead were able to provide a prompt service and completed the repair with minimal delays.
2 de abril de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Roger, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayley Leatherhead’s Excellent Servicing
Brayley Leatherhead have provided an excellent servicing of my old Honda every year since 2020. This included a careful home pickup/return facility. Many thanks. Robert.
15 de junho de 2024
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi R.Nobel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
New car experience
I dealt with Clarence Young who was a very good salesman who listened to what I wanted to buy. However my experience of the back office procedures were not so good. I felt I had to constantly chase up the registration of the car before I could insure it. Questions by email were left unanswered.
27 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Derek, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Excellent Service
Excellent Service - car was serviced and cleaned. No cost to me as it was fully covered by a service plan.
24 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Les, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Consistency at all times
From the moment I called to book an appointment the the actual time my car was returned the people at Brayles Leatherhead are polite, helpful, and extremely informative to any questions I asked.
The service they give is 100%
21 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Really cared about the customer
Really cared about the customer. Really helpful.
20 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Roberta, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.
Recall repair done quickly and car…
Recall repair done quickly and car washed and hoovered which was a nice surprise!
19 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Sue, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very satisfactory.
Good, polite, service team.
Work carried out professionally and as requested.
19 de março de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Sarah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent all round
I bought a well priced low mileage used Honda Jazz from Brayleys in Leatherhead at the end of 2024 - it's going very well after a few months of driving. Everything from arranging a test drive to purchasing the car was handled in a friendly efficient manner by Amanda and her colleagues and it was well worth the effort of driving up from the south coast to test drive & buy the Jazz. Ten out of ten all round.
29 de novembro de 2024
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Dave, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
I arrived early and the car was taken…
I arrived early and the car was taken in immediately. Friendly staff
19 de fevereiro de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Kathleen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Service and MOT
Collection was on time and i was kept informed of any work needed.
13 de fevereiro de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Barclay, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great car great customer service
Purchase of a new car was smooth and efficient. I was kept up to date with progress. Amanda at Honda Leatherhead was friendly, efficient helpful and a pleasure to deal with
11 de fevereiro de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Hilary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service & MOT
Car service & MOT. My car was collected from my home and delivered back to me on completion of the service. Everything went well with good customer service all round from Bailey’s.
5 de fevereiro de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Rupert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Easy and professional
30 de janeiro de 2025
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Leatherhead
Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
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