Brayleys Cars - Brayley Honda Leatherhead Opiniões 

263
•
TrustScore: 4.5 em 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can always rely on Brayley Honda Leatherhead for 1st class service. Really helpful & efficient service. 1st class engineers & service staff (Tina, Orla & Colin) always helpful. Genuine 5 star service.... Ver mais

Classificada 5 em 5 estrelas

Very pleasant and helpful service reception staff, started my cars service exactly on time, finished early and texted me whilst it was being beautifully valeted. I have no hesitation in recommending... Ver mais

Classificada 5 em 5 estrelas

Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Reino Unido

  • 01372 360099

4,6

Excelente

TrustScore: 4.5 em 5

263 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

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4,6

Todas as opiniões

(263)

3494 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Reliable and friendly

The team at Leatherhead are always friendly, helpful and reliable. Many thanks

20 de dezembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your praise and kind comments about our team, We really appreciate it. Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Helpful receptionist

18 de dezembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your high rating! We hope you have a great day!

Classificada 5 em 5 estrelas

Brayleys Honda of leatherhead was like it used to be…

Brayleys Honda of leatherhead was the only Branch who offered me a Pick-Up-& Return Service Free of Charge ( Waived) (washed & vacuumed inside) since they have taken over from Thames Honda, to which i really appreciated. Tina & Colin were very polite & professional, therefore that is where i will now have my Honda Jazz Serviced & M-O-T in future, What a difference it made to my day, due to those two members of staff, Thank you both, you got my Custom from now on, Philip

14 de dezembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your fantastic review, we really appreciate it. We look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

When I booked the car the booking…

When I booked the car the booking process was simple and very efficient. I was made aware of the process for the day my car was mot and serviced. The collection driver driver phone to let me know when he arrived following a call to let me know they were on their way and he made me aware that he would phone me when he was back and confirmed that was okay with me. He also checked he was okay to leave his car in my work car park, he was a lovely personable man, I was very impressed and so pleased I arranged collection and return and would do again. Exceptionally good service

12 de dezembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 4 em 5 estrelas

Great service

Great service, collected, called with update then dropped off as stated, with very clean car. Thank you. The only reason that I have given 4 stars is trying to get though on the phone to book appointment took around 18 calls before I got though (over 5 days)! The phone messaging service needs updating.

22 de novembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 4 em 5 estrelas

Speed and efficiency

Booking the car in was quick and easy. There were a couple of additional items that needed attention, so I agreed to them and the work went ahead. Not cheap, hence experience was not 5*

21 de novembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Having the car picked up and returned…

Having the car picked up and returned made this an easy necessity.
The staff I dealt with, Tina and Paul were most pleasant and helpful.
The car was returned promptly and all looking good.
Thank you.

14 de novembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! We hope you have a great day!

Classificada 5 em 5 estrelas

Very friendly and helpful

Very friendly and helpful, found a solution and saved me another trip. Always a great experience.

1 de novembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We appreciate your positive review about your recent experience with us! We look forward to welcoming you back on your next visit to the dealership.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, easy booking, nice professional people

19 de outubro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you very much for your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Always fantastic service at Brayley's

Great, polite, customer oriented service. Used for a number of years, never disappoint.

16 de outubro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your kind words and this wonderful review! We really appreciate it and look forward to welcoming you back into the dealership for many more years to come.

Classificada 5 em 5 estrelas

Just an all-round positive experience

Just an all-round positive experience. Not only did Orla manage to get me in last minute, I was offered a courtesy car and they kept me informed with the progress. The car is fixed, had been washed and vacuumed, and the service in person at the sales office was just outstanding. Both ladies were fantastic.

11 de outubro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your kind words and this wonderful review. We really appreciate it and are delighted to hear how pleased you were with the service you received from Orla and the team at Leatherhead
If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent client service reps

Excellent client service reps. Efficient collection and delivery service. Car brought back immaculately clean.

9 de outubro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience!

Classificada 5 em 5 estrelas

Excellent Service

Friendly, knowledgeable and car was returned very quickly and clean!

21 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

All all the staff were extremely…

All all the staff were extremely helpful and kept us updated with progress.Car really looks like new and was ready sooner than expected We are now upgrading to the HVR.

4 de outubro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are so happy to read such a great review about Brayley Honda Leatherhead, thank you! We look forward to welcoming you back into the dealership for many more years to come.

Classificada 5 em 5 estrelas

Services and MOT without stress The staff were very helpful and went…

The staff were very helpful and went out of their way to keep me updated on when my car would be ready.
Tina spent time explaining the 2yr and 4 yr service plans with me.

22 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Made booking online and was confirmed…

Made booking online and was confirmed next day by phone.
Drop off and collection was easy and staff were very efficient and friendly

18 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Classificada 5 em 5 estrelas

Excellent service

Friendly, helpful staff. Service, MOT and clean completed in 4 hours. This is why I love the Honda experience.

11 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We are so happy to read such a great review about Brayley Honda Leatherhead, thank you! We look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Service

Great service in every way.

11 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Great staff

Great staff. Super efficient, professional, courteous and warm. A surprisingly pleasant experience all round- great team

8 de setembro de 2023
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Resposta da Brayleys Cars - Brayley Honda Leatherhead

Thank you for your kind words and this wonderful review! We really appreciate it and will be sure to pass this on to the team. Please let us know if there is anything else we can do for you; we are always more than happy to help!

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