Brayleys Cars - Brayley Honda Orpington Opiniões 

606
•
TrustScore: 4.5 em 5

4,6

Cray Avenue 222, BR5 3PW Orpington, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The booking process was very easy and the options available to me were explained clearly. I was advised of everything that was checked on my car and any issues that would require attention now and als... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

No video health check (informed on new server & would receive later), never did, also part of the service agreement. No time estimate given when told there would be when booking. When booking link wen... Ver mais

Classificada 5 em 5 estrelas

Rumen Aleksandrov was a pleasure to deal with. From the start he listened to what I wanted but wasn’t pushy to secure a sale. He was knowledge, took the time to show me how things worked and was thor... Ver mais

Classificada 5 em 5 estrelas

Really helpful and communicative people made the whole thing run smoothly. Had a call from the dealership after making the booking to confirm the details and run through past service history to ident... Ver mais


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Cray Avenue 222, BR5 3PW, Orpington, England, Reino Unido

  • 0208 303 6363

4,6

Excelente

TrustScore: 4.5 em 5

606 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(606)

3418 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Orpington team sorted out everything on…

Orpington team sorted out everything on my visit so didn't need to go back.

25 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Good service

Salesman George was informative and responsive at all stages. All a very good experience.

24 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Steven, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, was kept updated on the progress and the work was carried out in a very quick manner, staff member who dealt with me was very polite and friendly, would recommend to family members and friends.

23 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Nick, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Everything was done that I wanted done…

Everything was done that I wanted done and it didn’t take as long as as expected. One item wasn’t available though - oil filter

23 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Very satisfying experience

The booking in process was simple and straight forward , staff were friendly and helpful. The mechanic phoned with an update and pointed out work that needed to be done and work which he advised could be done. It was agreed which items to proceed with and authorised.
Collection process was easy and again staff were very friendly and helpful,overall a satisfactory experience.

21 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Jimbo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

I purchased a new car

I purchased a new car. I met Kingsley when I first entered the showroom and he was the salesman that took me through the entire sales process, to the point when I drove my new car away. He was very professional with a quiet, easy style that inspired confidence. The entire experience was very efficient and professional. I would definitely recommend Brayleys and Kingsley in particular.

21 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Car service & MOT

Colin in the service department was extremely helpful and a pleasure to deal with.

21 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Quick servicing at Honda at short notice but done…

It was booked at short notice but done very quickly n politely within a very short time

18 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Shafic, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff, MOT & Service carried out in extra quick time as we had requested. All in all, a very pleasant experience, which is not always the case with garages.

17 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

A wonderful experience

The members of staff in the service department could not be more helpful a wonderful experience

16 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Martyn, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Yearly car service

Booking service was seamless staff very knowledgeable and helpful and really pleased car valeting was reinstated

15 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Gary, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Car was picked up early by Chris the…

Car was picked up early by Chris the technician, received health check video, all good on that. Service and MOT carried out. Car returned at the end of the day all nice and clean. Thumbs up from me

15 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Don, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Great people to deal with always polite…

Great people to deal with always polite helpfall and nothing to is to much trouble.

14 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Teddy, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Car's first service

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service.

Will definitely revisit.

14 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Sue, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 1 em 5 estrelas

Absolutely disappointed about this…

Absolutely disappointed about this Honda Orpington Branches.
I call up booked appointment for 1:40pm today to view one of the car that I am interested to buy, when I am arriving walk through the door, there no receptionist at desk and there a sale desk with guy on my the right hand side and no body greeting or say hello and I was standing there for couple minutes, to my right hand side there Sale guy on desk look up and look at me but he not even say hello, ignoring.

I waited a while I then walk towards sale desk in centre back of the room and told him I have appointment with Sophie , he then instructed his colleagues to get Shophie and his colleagues went upstairs and later come back down and say “ Shophie be 5 minutes. I waited standing there, no one say whether to take sit at some desk or anything, I waited more 15 minutes and decided to seated down at the receptionist seat. I continued waiting over 25 minutes and I stood up then another college approached to ask any one seeing you, I say yes I been told to waited 5 minutes and now is over 25 minutes. I told him that I am leaving because I got work to do and then I left.

I felt this is and discrimination because I am an Asian person. The service was terrible, no customer service, staff wasn’t have intensional of work to there ability, they come there for sake getting pay of not doing any work . This show room need pay attention more to there staff. You come here to work, put effort to your duty/role. Director/ manager needs to look into this and improve customer services. This is worst show ever I have been , no organise of staff. Once again you have lost your busisness.

14 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

friendly low key efficiency

friendly, competant and efficient.

3 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Eirene-Pearl, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Well organised

Well organised. Kept informed throughout the process.

7 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Stress free car service

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me what needed doing and then another one telling me it was ready and on the way back. Has definitely taken the stress out of servicing my car.

7 de setembro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

5* Service

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressuring me. This positive experience continued throughout the purchase process. Deborah Newman, the Service Advisor, was equally knowledgeable and helpful.

14 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Efficient and caring service

Efficient and caring service

26 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Orpington

Resposta da Brayleys Cars - Brayley Honda Orpington

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais