Brayleys Cars - Brayley Nissan Birmingham Opiniões 

389
•
TrustScore: 4.5 em 5

4,7

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

FRIENDLY ATTENTIVE STAFF, GOOD COMMUNICATION, THE SERVICE PROVIDED BY THE AFTER SALES DEPARTMENT MAKE IT EASY FOR THE SALES DEPARTMENT TO SEEL CARS. NEW MODEL LEAF ORDERED FOR DECEMBER. SPECIAL THANKS... Ver mais

Classificada 5 em 5 estrelas

Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service. I would like to see the cost of an MOT included in what y... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... Ver mais

Classificada 5 em 5 estrelas

Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

389 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(389)

3418 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Friendly and helpful

Friendly and helpful

31 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Philip, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Completely happy

Harry is an excellent guy who really knew what I want it. He listened to me patiently, he was not pushy at all. He was more interested in the fact that I left with the car that I wanted.Excellent customer services very knowledgeable

15 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Lotus, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent service

Excellent service
Listened carefully to wants and matched a car to them
Thank you, James

20 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Alison, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by James. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Truly excellent service

Truly excellent service. My music kept dropping on my Bluetooth audio. I called up Nissan customer service, they advised that i qualified for a free software update. I called and booked my car in, waited 10 days. When I took my car in, they also performed a full health check on my vehicle as well. All free of charge, I was very impressed with the service overall - quick, efficient, polite and they care about their customers. A+

17 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Nissan Qashqai service

Very good service throughout.

16 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Rubina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

They did my sevice in 2 hours.

They did my sevice in 2 hours.
At the service desk Nicky was brilliant .she knew exactly what was needed.

13 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Sheila, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Quick and excellent service

Quick and excellent service! Waited only 2 hours for car service, staff pleasant and helpful and a very welcome complementary coffee machine!

10 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Rebecca, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Brayleys service department

From the moment walked in I was welcomed at the service desk and was explained exactly what would be done and they sorted my courtesy car. When I picked up my car Zoe who was so helpful and explained what was done and what had been fixed and I found Zoe very professional she was great really pleased.

11 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Adam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Always a pleasure taking car brayleys…

Always a pleasure taking car brayleys top class service and trustworthy nothing too much for the staff excellent service all round...

7 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Lance, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Kevin was so nice so helpful we had a…

Kevin was so nice so helpful we had a good experience with

5 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Naida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 3 em 5 estrelas

Nissan Juke radio software update.

I was given a free software update as my radio system was not working and was told it was a problem with the Nissan Juke. After the update my radio system was working so when I got home
I tried to connect my device to Bluetooth and was unable to complete the process.
The following day the radio was again dead. So the issue is not resolved.

3 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Yet another great experience at…

Yet another great experience at Brayleys Nissan Birmingham! Harry was friendly and very professional making the purchase of my car a fully informed seamless experience. This is my 5th car from Brayleys for this reason and am planning on going back in the future. Many thanks

4 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Clair was brilliant made it so easy…

Clair was brilliant made it so easy will come to Brayleys in the future thank you again x

1 de agosto de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Lee, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

The staff are very friendly

The staff are very friendly, welcoming and professional. Especially the front of house staff Nicky.

28 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Mr & Mrs Moore, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Great service by gavin in sales made…

Great service by gavin in sales made buying process easy explained vehicle specifications great work

28 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Kully, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Recently purchased a used car from…

Recently purchased a used car from Brayleys. Service from sales person, Harry, was very good. Nothing was too much trouble. Also gave a very fair trade in value for our current car

22 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Doug, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Fantastic

Fantastic! Oliver went above and beyond trying to sort out dates and courtesy car so I didn’t have come back to get things sorted again.
Wonderful manners and great smile which makes it easy for someone that hates going to the garage!
Happy customer 😊

22 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Nuria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Smooth

Kevyn was great. Knowledgable and efficient and great communication.

22 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Rachel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Great experience

My experience at Brayley's Nissan was good. The person I met at the desk was helpful and polite. My MOT and service was done well and in a timely manner. My only point of feedback would be that I've been bringing my car to this garage from when it was Westway Nissan and every year they make sure to valet my car as part of the service. This was the only time when it was not done and so it would be a much appreciated additional thing if it would have been done.

17 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Mohamed, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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