Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais
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Leia as opiniões dos outros
⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Ver mais
I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Ver mais
A empresa respondeu
It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Loja de peças automóveis usadas
- Oficina de reparação automóvel
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contacto
Spon End, CV1 3HF, Coventry, England, Reino Unido
- 02477674436
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Didn’t repair the car despite the…
Didn’t repair the car despite the faults being pointed out several times.
While I was there ANOTHER customer complained about repairs not being completed.
The car was supposed to be serviced however something as simple as checking the tyre pressure was not done and the dash highlighted the tyres were under inflated.
Braylees imply that the car is kit washed when serviced as most reputable dealers do on the basis of not using water however it doesn’t stop them washing the cars on the forecourt.
Suspect it was a penny pinching exercise
Service
My experience with brayleys is always good. Their customer Service is always brilliant. Their staff are always pleasant and can't do enough for you. I had a minor issue with the phone connection between mobile and my car i asked one of the sales room team who helped me sort it out in seconds. The service was quick and efficient.

Resposta da Brayleys Cars - Brayley Nissan Coventry
The efficiency and friendliness of the…
The efficiency and friendliness of the service. It was a very smooth operation.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Did everything they said they would do
Did everything they said they would do, and fixed an issue under warranty I didn’t know was there. Friendly, helpful staff

Resposta da Brayleys Cars - Brayley Nissan Coventry
Hello
Hello
Right from the first phone call it was Samual great customer service great personality great experience when spoke to him face to face and a brilliant experience for me and my wife to have come across this gentleman hod bless him

Resposta da Brayleys Cars - Brayley Nissan Coventry
Service with a smile
Nice clean spacious reception area. Drinks facility available whilst you wait. Staff very friendly and knowledgeable. Car was serviced and MOT completed in super quick time.

Resposta da Brayleys Cars - Brayley Nissan Coventry
I was greeted in the car park and told…
I was greeted in the car park and told where to park and what to do by a very friendly young man. The Emma a service reception was very helpful. And while I was waiting Stephan Burns sold me a new car!

Resposta da Brayleys Cars - Brayley Nissan Coventry
They were very pleasant and helpful
They were very pleasant and helpful. We made a good deal. They are very honest.
I will advise them to everyone.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Joshua was very knowledgeable and found…
Joshua was very knowledgeable and found the car I wanted after the first car had sold ten minutes before
So not to be put off he found me the car I wanted plus more ,he is a great ambassador for your company and I truly hope he does well in future , l wouldn’t hesitate to use these guys again
Thankyou Joshua
All the best Kev B

Resposta da Brayleys Cars - Brayley Nissan Coventry
Staff very helful
Staff very helful, service, mot done , very i formative. Good Service.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Fantastic sale team…
Emily went out of her way to ensure vehicle was at the garage (moved from compound)for me to collect on the Saturday morning as with family/work commitments it was the only day available for me.car was beautifully presented, Emily was fantastic explaining the car functions ,my part exchange was a great offer.overall a stress less and pleasant experience.

Resposta da Brayleys Cars - Brayley Nissan Coventry
I had a major service and MOT it was…
I had a major service and MOT it was all done in a very good time and a video o f service which is very good. Very good service and friendly staff.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Friendly staff.
It was easy to book my car in by telephone and i was contacted again to say it was ready for collection. I found the reception staff to be efficient, courteous and friendly. Refreshing!

Resposta da Brayleys Cars - Brayley Nissan Coventry
I came in for routine maintenance
I came in for routine maintenance, and the process was smooth and professional from booking in online to pick up after service.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Excellent service very friendly and…
Excellent service very friendly and trustworthy

Resposta da Brayleys Cars - Brayley Nissan Coventry
Best customer service
Had letter for recall on xtrail, booked in and was seen a week later
Staff at this depo are very helpful as always

Resposta da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry
Great sales experience and great car!
After having an average experience with Swindon Nissan, Alistair at Brayleys couldn’t have been more helpful from first phone call onwards. Everything was made easy and well explained, and the sales process was actually fun!

Resposta da Brayleys Cars - Brayley Nissan Coventry
Excellent service from the friendly…
Excellent service from the friendly staff at Braleys Nissan Coventry. Nothing is too much trouble. Thanks to Josh for making everything so easy.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Alistair was really helpful and…
Alistair was really helpful and friendly and made my experience of having my first EV easy.

Resposta da Brayleys Cars - Brayley Nissan Coventry
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