Brayleys Cars - Brayley Nissan Wolverhampton Opiniões 

353
•
TrustScore: 4.5 em 5

4,7

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great communication we came from south wales to Wolverhampton, everything was as described and a really easy process. Luca was fantastic and I would 100% purchase from here again! Excellent service t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Reino Unido

  • 01902219603

4,7

Excelente

TrustScore: 4.5 em 5

353 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,7

Todas as opiniões

(353)

3471 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really helpful staff

Really helpful staff, car repaired and ready to be picked up when said. Price paid was price quoted and had the option of paying in one go or monthly.

17 de setembro de 2025
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lindsey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff, very professional always give money saving tips.

1 de setembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Leeford, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Thank you for the care and attention…

Thank you for the care and attention you gave to my quashqai. You enabled me to still do a visit ahead of schedule and explained the processes when servicing and MOT’ing my car on Friday. (Sorry I couldn’t remember my mechanics name) Thankyou

12 de setembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Tasha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Made contact to arrange a service

Made contact to arrange a service. Vanessa was very pleasant and helpful. I drove to the service garage, Met Vanessa again.
Received phone call to say that car was ready for collection. Vanessa dealt with the payment. All paperwork in order. I drove away confirming my decision to use Brayleys again.

11 de setembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

First Class Experience …

I recently had my car serviced and MOT'd at Nissam Brayleys Wolverhampton. From booking to completion, the process was seamless and well handled. Vanessa in the Service Department dealt with me throughout. She was friendly, professional and kept me well informed. I would have no hesitation in returning in future.

9 de setembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Brilliant as usual

Brilliant as usual, special thanks to Lawrence

4 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Robin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Got my M.o.t had no problems passed…

Got my M.o.t had no problems passed didnt have to wait too long to pick car up.

29 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Rajinder, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Laurence at Brayleys Wolverhampton was…

Laurence at Brayleys Wolverhampton was great kept me updated all throughout my service even with a personalised video on what was being checked etc highly recommended branch. Staff and service there is amazing.

29 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Service and MOT

Car collected and delivered back home. Necessary work explained and carried out next day. Thank you Lawrence.

26 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 3 em 5 estrelas

I was disappointed with my recent service at Brayley's Cars Wolverhampton

I was disappointed that Brayley's Cars no longer clean the cars that are booked in for a service, and that this was not communicated to me when the service was booked nor mentioned when the car was left with the service team. I found out about this via a small notice situated on the service desk when I went to collect my car. In addition I found the estimation of how much water is used to wash a car over estimated. If this lack of service is due to care for the environment and water conservation why was the inside valet of the car not still available as this does not require water?
I also was not impressed that when I went to collect my car I was given a card with five stars ringed and asked to give a five star rating.
Finally, the issue with regard to the MMI software has still not been resolved after two separate attempts.

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient

Very efficient

22 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lynne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Nissan Juke from Brayleys

Matthew was most professional helpful and knowledgeable and he guided us through the process.
One niggle is that a few small paint chips. Ie headlight area. Near side door and inside rear inside door had not been remedied despite Matthew assuring us that this would be done.
Also we only received ONE key with the car which again Matthew assures us will be remedied asap. This is important of course given the auto nature of the Juke ignition system
Matthew was on holiday and it seems that his requests for these to be resolved in his absence were not met.
Please make sure that Matthew’s assurances to us are met. Other than that it was a good experience. Thank you

20 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Perton, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

I am so pleased with the staff at…

I am so pleased with the staff at Nissan they are a wonderful team, Vanessa and her colleague don’t know his name wonderful team offer you coffee and refreshments while you wait it’s all being refurbished in the showroom so pleasant and relaxing. The lighting is so warm and relaxing to enjoy while I deal with your situation I recommend the servicing you get there. I give them my 100% and the engineering teem all the team are there to meat the needs of us? Yes it may be a bit more expensive but when you are there we are all together. working for each other God has given us each one of us a gift to serve each other we can’t do it for nothing we have to pay something towards it so my words for Nissan team from the top to the bottom are absolutely wonderful. go take your vehicle there they will find out your problem and you will be placed with their service. Thank you so much and God bless all the team at Nissan Wolverhampton.

18 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

The lady who greeted me was cheerful…

The lady who greeted me was cheerful and friendly and made the process of booking in very easy as for the service was done and ready for the time I was given thanks

18 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi William, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 4 em 5 estrelas

Service and MOT went very well one…

Service and MOT went very well one small point I reported that the clock had a mind of its own no matter how I reset it it would keep changing and showing a different time was told it had been reset but on picking up car time was totally different and keeps e

18 de agosto de 2025
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Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Keith, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

Fast and very professional very polite…

Fast and very professional very polite and helpful staff as always

11 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

I thought the service was excellent

I thought the service was excellent and very professional.

11 de agosto de 2025
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logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Efficient service

Efficient service. Staff very friendly and answered all my questions. Communication excellent

8 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Stephanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Good timing adjust as didn't know/never…

Good timing adjust as didn't know/never told all day appt.

In and out in 45 mins.

5 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Matthew, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great customer service throughout from…

Great customer service throughout from Lawrence. They kindly changed our appointment time at the eleventh hour and even provided a desk for us to work from. Thank you!

1 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Wolverhampton

Resposta da Brayleys Cars - Brayley Nissan Wolverhampton

Hi Susie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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