Bridgend Motor Group Opiniões 

2570
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Initially spoke to Craig on the phone and followed up with a visit to see the car. The car was ready to drive away the same day and Craig was extremely helpful and had all the paperwork ready. Thi... Ver mais

Classificada 4 em 5 estrelas

Overall it was a good experience. However, after purchase the first thing I had to do was put fuel in my car. Considering customers are paying thousands of pounds it’d be nice to have at least a quart... Ver mais

Classificada 5 em 5 estrelas

Right from the first phone call up to collection of the car was first class. Jordan always kept me informed of the progress throughout would highly recommend bridgend

Classificada 5 em 5 estrelas

Good selection of vehicles at decent prices. Friendly and knowledgeable sales team. Quick and efficient with the financing and delivery of car. Would recommend this company

Informações sobre a empresa

  1. Concessionário de carros usados
  2. Oficina de carroceria
  3. Concessionário auto
  4. Mecânica automóvel

Sobre Bridgend Motor Group

Escrito pela empresa

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Informações de contacto


4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2570)

412 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb experience.

Superb experience! All very friendly staff that are so attentive and quick to respond to queries. Such fair prices too. Received car yesterday and very happy. Thanks Darren, such a friendly and polite guy. So valued your expert support at each stage of the process, Darren. Thanks to all the staff at Bridgend Motor Group Irvine.

11 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

It pains me to write such a bad review…

It pains me to write such a bad review as Bridgend are an excellent company that I have had business with successfully for many many years.
Having bought my latest car there were 3 basic faults found and after 5 return visits and many weeks later, all the issues have not been resolved.
My biggest disappointment comes from the last visit where the service manager kept my car for a week to ensure the continued low tyre pressure warnings had finally been fixed. It went in with a full tank of fuel and returned with 1/3 of a tank and 157 miles extra on the clock. So not only do I have to suffer weeks of not being able to use my new car, I also have to pay the fuel bill for someone else to drive it about.
I have messaged Bridgend several times now about this and they have still not answered, so I feel I have no other option but to put this bad review in

30 de janeiro de 2026
logótipo da Bridgend Motor Group

Resposta da Bridgend Motor Group

Thank you for taking the time to share this feedback.

We are genuinely sorry to hear that you remain dissatisfied with your recent experience, particularly given your long-standing relationship with the business, which is greatly valued.

Your concerns have been acknowledged and discussed directly with you, responsibility was taken, and steps were put in place to address the issues raised. Senior members of the service team have been involved throughout, and communication has also taken place with other relevant departments. In addition, there has been ongoing email correspondence between yourself and the Customer Services team.

Based on this, we are not aware of any communication having been ignored or dismissed. Your initial review was shared internally, carefully discussed, and it was believed that appropriate actions had been taken to resolve the matters raised. It is therefore disappointing to learn that, despite these efforts, the outcome has not met your expectations.

Please be assured that all customer concerns are taken seriously and are thoroughly investigated. While we fully acknowledges your dissatisfaction and apologise for the experience, we can not agree that your concerns have gone unanswered. Nonetheless, it is regrettable that the level of service provided has fallen short of expectations.

As requested, your comments will be shared with the wider team to ensure learnings are taken forward.

Classificada 5 em 5 estrelas

Great communications from the start

Great communications from the start. No hassling, informative and professional. Really happy with the service! My first time buying a car from here and will use again, easiest buying process I have experienced. Thank you.

31 de março de 2026
Classificada 5 em 5 estrelas

Review

Bridgend motor was a great place to buy a car from. Very helpful through the whole process including helping find finance options, highly recommended!

31 de março de 2026
Classificada 1 em 5 estrelas

Car broke down first day

Car broke down first day
Had it in twice about a fuel leak
I’ve to take it back but no curtesy car for me as I need a car
I’ve to take it back on the 28th when they have a curtesy car for me and I have to pay for my own insurance

31 de março de 2026
Classificada 5 em 5 estrelas

Staff

Staff, Were friendly, wasn't pushed into any sales I was given the time to think and process what I wanted. Jordan helped me sort out all the little niggles of paper work and my old car. Got myself the car I wanted.

31 de março de 2026
Classificada 5 em 5 estrelas

Great experience start to finish

Great experience start to finish, very happy with my new truck so far. Hassle free transaction and I received a fair price on my px vehicle.

I’d highly recommend dealing with Alan Dunn the salesperson he has been honest and genuine throughout.

Thanks Bridgend team

26 de março de 2026
Classificada 5 em 5 estrelas

Car purchase

Dealt with Chris. No pressure and honest kept in touch throughout process and when there was a delay in picking car up made me aware straight away. Good company to deal with and love the car thanks for a great experience as was buying the car for my daughter who loves it.

20 de março de 2026

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