Britannia Car Leasing Opiniões 

859
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service from start to finish. When I saw their very competitive pricing I was a little sceptical but no need to be. Jack in sales and Sarah in admin were great to deal with. I have no hesita... Ver mais

Classificada 5 em 5 estrelas

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... Ver mais

Classificada 5 em 5 estrelas

Great to deal with Britannia Car Leasing, Jack and the admin team were all very helpful throughout the process

Classificada 5 em 5 estrelas

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... Ver mais

Informações sobre a empresa

  1. Serviço de arrendamento

Escrito pela empresa

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

859 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(859)

62 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Our Cleo

It was the first time we have leased a car and Stuart was amazing very helpful and kind

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Sally,

Thank you very much for your positive review! I will be sure to pass on your kind words to Stuart, who will be very happy.

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Honest & helpful staff

Honest & helpful staff. I had never leased before & would recommend highly, due to the staff at Britannia Leasing.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Stevem

Thank you very much for your positive review. I am glad to hear that our team were able to help you out with your first leased vehicle!

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Very courteous

Very courteous
Very patient with all our queries
Good customer service and relations

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Merlyn,

Thank you very much for your positive review. We will pass your kind words on to the team who will be very happy to hear.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

The whole process was extremely easy…

The whole process was extremely easy for the customer, from enquiry to delivery.
I can’t recommend them enough.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Dany,

Thank you very much for your positive review. It's great to hear that you received excellent service from our team. I will pass on your comments.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

Classificada 4 em 5 estrelas

Thought I was getting a 25 new car not…

Thought I was getting a 25 new car not a 24 one. And you replied thanks for my positive feedback. Lol really

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi there,

Thank you very much for your positive review.

Enjoy the new car!

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Ben was very efficient and quick to…

Ben was very efficient and quick to respond to any questions I had.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Craig,

Thank you very much for taking the time to write your positive review. I will pass your comments on to Ben who will be very happy to hear from you.

Thanks,

Phil.

Classificada 4 em 5 estrelas

Friendly and efficient service

Friendly and efficient service. I have now leased three cars through Britannia. Plenty of information about vehicles, including reviews, available via their website.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi there,

Thank you for your positive review. I will pass your comments on to the team who will be happy to hear from you.

Thanks,

Britannia Car Leasing.

Classificada 2 em 5 estrelas

Lack of communication

Lack of contact from account contact. It took 6 weeks to deliver a car that I was told it would take 2 weeks to deliver to me

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Stephanie,

Thank you for your review. We want all of our customers to receive the best possible service. We will take your review on board to improve our service in the future.

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Fast response

Fast response, easy to deal with and kept me informed all the way.
Would highly recommend them.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Andrew,

Thank you for your positive review. I will be sure to pass on your kind words to our team who will be very happy to hear.

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Good communication and great service

Good communication and great service, car delivered quickly and as described

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Ian,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Our team are on hand to assist you in the future should you require our services.

Enjoy your new vehicle!

Thanks,

Britannia Car Leasing.

Classificada 5 em 5 estrelas

Excellent Service

Excellent Service

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Lynn,

Thank you very much for your review. Our team will be very glad to hear about the positive experience you have had with us.

Enjoy your new lease!

Thanks,

Britannia Car Leasing.

Classificada 3 em 5 estrelas

Additional fee's charged upfront

I dislike the fact as well as a commission payment from the finance company they also demanded over £400 prior to accepting the order from the customer.

26 de fevereiro de 2025
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi Steve,

Thank you for your feedback, we take all feedback onboard to improve our service in future.

We do not demand any money from any of our customers, however, what we do ask is that our customers pay us a vehicle processing fee for our excellent sales team to help source you a vehicle, and arrange all the finance.

Please enjoy your new car, we look forward to speaking in the future.

Thanks,

Britannia Car Leasing.

Classificada 1 em 5 estrelas

Spamming a work's email address

My business email address started receiving spam from this company a few months ago. I have never even heard of them beforehand. Unsubscribe requests are ignored.

13 de fevereiro de 2025
Opinião espontânea
logótipo da Britannia Car Leasing

Resposta da Britannia Car Leasing

Hi there,

We have the option to unsubscribe from our emails using the link at the footer of the email. If you would like us to unsubscribe you, please contact us at sales@britanniacarleasing.co.uk.

Thanks,

Britannia Car Leasing.

Classificada 1 em 5 estrelas

So called dormant company constantly mass-spamming!

You know a business is on the skids (no pun intended) when they have to buy non-opted in mail lists and then relentlessly spam, even when they are aware that they are doing so. I wonder if their 53 year old director who doesn’t like his privacy compromised (ironic really) would like it if he has to open up piles of this unsolicited crap every day?

Oh, and rather oddly, why is your company showing dormant accounts when you are clearly trading?

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Endless Spam and Fake Reviews

Despite never signing up, I'm constantly spammed by this company. They bypass my junk filters by changing their email addresses, making unsubscribing useless. It's disappointing that a supposedly reputable company would resort to using unauthorized email lists and ignore ICO regulations. Looking at the reviews here, it's obvious many are fake. Disappointing, Trustpilot!

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Company

I have just acquired a new Suzuki Swift through Britannia. There were no problems with the order process and the car was delivered on my date choice. The car itself has exceeded expectations. I cannot speak highly enough about my whole experience.
Their communication, service and support has been exemplary.

26 de setembro de 2024
Classificada 5 em 5 estrelas

Lease car

I purchased my 2nd car with these guys excellent service from start to finish, Admin person was superb as well. Will be using again

26 de setembro de 2024

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