Great customer service, fully explained every step of the process. received weekly progress reports. Waited a little while for the vehicle however not Knowles fleet problem. Good customer follow... Ver mais
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Leia as opiniões dos outros
The process has been excellent from start to finish. Good timely communications, The delivery of my new vehicle & collection of my old vehicle went to plan without any issues.
We’ve just leased a car with the salary sacrifice initiative. The staff were really helpful, good communication throughout and happy to explain anything I was unsure about. A much easier process that... Ver mais
The actual car was fine and dealing with them through NHS salary sacrifice was fine over the last 3 years, but they sourced the car from Kinto who are absolute con artists. When it was returned, with... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Knowles Fleet is an independent, employee-owned company with over 30 years’ experience in delivering specialist lease car scheme administration services to the NHS, public and private sector organisations. From specialist scheme design and expert management, to full vehicle and driver administration services, our flexible solutions are personalised to help you.
Informações de contacto
The Grange, Lodge Park, Lodge Lane, CO4 5NE, Colchester, Reino Unido
- 01206 252300
- info@kafleet.com
- knowlesfleet.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always helpful very polite and very…
Always helpful very polite and very knowledgeable
The process has been excellent from…
The process has been excellent from start to finish. Good timely communications, The delivery of my new vehicle & collection of my old vehicle went to plan without any issues.
First time customer
First time customer, can now see why people stay. Communication, ease of order and process was so efficient and continuous. I now have my car and am so in love
Great customer service
Great customer service, fully explained every step of the process. received weekly progress reports.
Waited a little while for the vehicle however not Knowles fleet problem.
Good customer follow up service once vehicle had been delivered with support tel numbers delivered prior to the delivery.
Overall a 5 star service *****
Has had very good experience with the…
Has had very good experience with the team. Very well behaved staff . Timely reply to the queries.
Great communication from the team
Great communication from the team, made things very easy and smooth throughout. Contacted them with some questions and were answered with appropriately and gave great advice on how to navigate the application process.
Friendly and responsive service when I…
Friendly and responsive service when I had problems and queries.
The communication /updates from the…
The communication /updates from the time we ordered the car upto delivery of the car to our house has been excellent .
Professional Staff with answers to all…
Professional Staff with answers to all my questions.
My new car was delivered when I was informed.
My old car was collected the same day my new car was delivered as expected.
Excelant company who kept all their promises 100%
good communication
Salary sacrifice car lease
We’ve just leased a car with the salary sacrifice initiative. The staff were really helpful, good communication throughout and happy to explain anything I was unsure about. A much easier process that I thought. We were kept up to date through the portal and the delivery of the car and installation of the pod point went smoothly. Very happy with the service
Easy to organise and good communication
My car was delivered on the day…
My car was delivered on the day requested, easy to book date and kept informed throughout the process.
Great communication from Knowles on the…
Great communication from Knowles on the new car delivery. All went as planned.
Excellent Customer Service
I had an excellent experience with Knowles Fleet. David was extremely helpful from the very beginning and guided me through the whole process with professionalism and patience. Cole kept me updated on the delivery every step of the way, which was greatly appreciated.
Even after delivery, the team has continued to provide outstanding support and has been happy to answer any questions I've had. Nothing is ever too much trouble for them, and their customer service has been fantastic throughout.
I would highly recommend Knowles Fleet to anyone looking for a stress-free and professional experience.
Excellent service from beginning to…
Excellent service from beginning to end, clear regular updates and answering of enquiries throughout the process
Clear instructions about what to do and…
Clear instructions about what to do and expectations.
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