Broadway Candy Opiniões 85

TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love this site, where I get my "sucky sweets" every month (okay fortnight lol!). Postage has always been very fast and reliable. I would recommend them to anyone who wants to broaden thei... Ver mais

Classificada 1 em 5 estrelas

Terrible and upsetting I placed my order after searching for more vegan flavoured sugar free jellies and was please to find this place so I placed my order which was not delivered offered refun... Ver mais

Classificada 5 em 5 estrelas

As an American living in London, I am always on the hunt for folks that supply goodies from home. Broadway has a great selection, at great prices (the Premium Saltines were the best price offered anyw... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always get my USA Coffee Mate creamers from here as they have the best selection and prices. They also seem to have more stock than other American Grocery stores. Shipping is affordable and links into... Ver mais

Informações sobre a empresa

  1. Confeitaria

Escrito pela empresa

Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 36% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First time buyer……very impressed x

This is the first time ordering from here, and I have to say I’m VERY impressed. I ordered on Weds (late afternoon) and the products were delivered before lunch the very next day! I have been looking for reasonably priced Jolly Ranchers for years, and the price of them from here is amazing! I will certainly be back. From a very happy customer, currently stuffing my face with Cherry Hershey Kisses 😋

6 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

Thank you very much for my order. My items arrived within 1 day !!!!. This was my first time ordering from here, I recommend this place

5 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t send order and didn’t reply to my…

Don’t send order and didn’t reply to my emails
I’ll remove this one u hear a replie

13 de dezembro de 2024
Opinião espontânea
logótipo da Broadway Candy

Resposta da Broadway Candy

Hi Lisa, having looked through our email inbox, I can see that you received a reply from us on 30 December at 13h54 with a proof of delivery image attached, and a follow up email reply on 9 January 2025 at 12h06. I'm sorry that you feel your experience was a negative one but it appears that your order was delivered and we did respond to your emails.

Classificada 1 em 5 estrelas

Short dated condiments beware

They sell short dated condiments without informing you that you're being short changed and will expire before you consume them. You would normally expect a year if purchasing soya sauce from a surpermarket but Broadway's policy is to only inform customers of the short expiry date if it's less than a month.

I purchased 200 sachets of gluten free soya sauce for a few trips to South East Asia over the next year. They arrived, and expire in 3 months. I have bought sriratcha and sweet chilli sauce from other suppliers and they don't expire until 2026.

I contacted Broadway as it's unrealistic to use two sachets a day, before they expire, particularly when I bought them with the intention to use throughout the year. They replied about their month policy. This would mean that I would only be made aware that i was buying short dated stock at the point I would need to consume 7 sachets a day! They will only refund me if I pay the cost of postage for the return. Therefore, not able to return them as I will be further left out of pocket by paying the postage for both receiving and returning the goods that weren't fit for purpose at no fault of my own.

Looking at other reviews mentioning receiving short dated stock I can only presume that they purchase bin price stock from wholesalers and then sell on what is sub standard stock. It's deceitful to sell usually long life goods, with a short expiry date, whilst failing to inform customers of this prior to purchase.

10 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great service

great service - quick delivery service and great quality products and for the price they are giving it for.

8 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This company is fantastic

This company is fantastic , lovely products good value and great customer service , they sent my order with Evri but they lost it,broadway candy replaced the goods straight away no quibble what wonderful customer service

7 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Used Broadway Candy for the first time, and very pleased I did. Order was processed quickly and delivered timely. No faults or issues.

30 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a few items

Ordered a few items, 2 chocolate bars had 2 weeks date on, cereal had 3 weeks date on and the box of chocolates I've bought as a Xmas present have 31 dec 24 best before. Won't be ordering again

13 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

USA Coffee Mate creamers ☕

Always get my USA Coffee Mate creamers from here as they have the best selection and prices. They also seem to have more stock than other American Grocery stores. Shipping is affordable and links into my shop app to track delivery.

17 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Purchased a box of 50 creamers on 13th…

Purchased a box of 50 creamers on 13th August 2024received 15th And shelf life is best before September 2024.
I contacted the company who advised that this is Standard practice as long as the shelf life from date of purchase is one month. Something to be aware of if purchasing from this company, not fresh produce.** Update received 50 percent refund and expiry date now shown on website**

15 de agosto de 2024
Opinião espontânea
logótipo da Broadway Candy

Resposta da Broadway Candy

Hi Nadia

I don't think it's a fair generalization to say that we do not sell fresh products*. The product* you received is well in date and comfortably fit for purpose.

The Coffee Mate you bought was on promotion, with a 6-week shelf life. Plus we further discounted you after you complained about this. If you use one pod a day between now and the end of September, you will be able to use the entire box that cost you £4.49 (rather than £11.09).

All our terms and conditions are clearly stated in our policies, which are openly available for any customer visiting our website to see.

Regards,
Broadway Candy

Classificada 5 em 5 estrelas

Great range of products

Great range of products, quick delivery and brings a whole host of nostalgia to remember my time working in the states.

1 de junho de 2024
Opinião espontânea
logótipo da Broadway Candy

Resposta da Broadway Candy

Thank you for your lovely review, we're so glad you enjoyed the products you received from us!

Classificada 5 em 5 estrelas

Great products at the best price around…

Great products at the best price around fast delivery and big choice to choose from had the peanut chews which were amazing and mini kit Kat cremes that family members loved

3 de junho de 2024
Opinião espontânea
logótipo da Broadway Candy

Resposta da Broadway Candy

We're so glad you enjoyed some of the chocolates we have to offer!

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