Absolutely love this site, where I get my "sucky sweets" every month (okay fortnight lol!). Postage has always been very fast and reliable. I would recommend them to anyone who wants to broaden thei... Ver mais
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Leia as opiniões dos outros
Terrible and upsetting I placed my order after searching for more vegan flavoured sugar free jellies and was please to find this place so I placed my order which was not delivered offered refun... Ver mais
As an American living in London, I am always on the hunt for folks that supply goodies from home. Broadway has a great selection, at great prices (the Premium Saltines were the best price offered anyw... Ver mais
A empresa respondeu
Always get my USA Coffee Mate creamers from here as they have the best selection and prices. They also seem to have more stock than other American Grocery stores. Shipping is affordable and links into... Ver mais
Informações sobre a empresa
Escrito pela empresa
Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!
Informações de contacto
Level 2 Cranborne House, Cranbourne Road, EN6 3JN, Potters Bar, Reino Unido
- orders@broadwaycandy.com
- www.broadwaycandy.com
3,3
Aceitável
85 opiniões
Respondeu a 36% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Awful company and service
Would give zero stars if I could. Sent me the wrong product different to both the photo and description but insisted it was the right one. I have had both and know the difference. At first they admitted it was wrong and then denied it. They have however now changed the picture on the website. Said they would refund if I took the parcel several miles away. I don’t have a car right now and care for my nearly 90 year old mother and explained I couldn’t get there and asked them to arrange collection. They refused and just said if I got it back to them they will refund. They are not selling what they advertise and what’s more tried to tell me the two products are the same. I have had it for years and this is not true. I will now have to try to find someone to take it for me or lose my money. They don’t care at all about customer satisfaction.
18 de maio de 2022
Opinião espontânea
Resposta da Broadway Candy
Hi Gill
We sincerely apologise for your negative experience, as we pride ourselves on providing positive customer outcomes. While it is no excuse, I do believe that your order was placed during our website's infancy, when we were dealing with many teething problems and were trying to find our feet.
Having said this, we are truly sorry that you did not receive the support you should have and do hope you'll give us a chance to make it up to you in the future.
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