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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Non esiste un numero di telefono, non esiste una mail del servizio clienti, sono una chat automatica e degli operatori che ti incollano frasi copiate altrove. Non riesco ad accedere all' app ed ho pe... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They've got 1 star because you cant give any less. These leeches continually harass and pester people for payment at time when the whole country is on lockdown and people have lost their incomes. Abso... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Could not fault this Company. Tried Amigo, desperately poor service (30mins hold queues, pedantic details, etc). Tried Buddy Loans, they were lightening fast, courteous, patient, didn't have major c... Ver mais

Classificada 1 em 5 estrelas

Budy lian only manipulate people by sending meassage ...i had lot of time experience ..like i got msg approved 15000 loan amount but when i login my application has been declined while my cibil scor... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários

Escrito pela empresa

BuddyLoans is a personal finance resource that connects potential borrowers with financing opportunities


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

3 mil opiniões

5 estrelas
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Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(3146)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommended

Amazing service interest was very good in fact the lowest I could find!! I would highly recommend this company we were in desperate need and with the help of buddy loans and my brother within a couple of days we were back on our feet

22 de junho de 2021
Classificada 5 em 5 estrelas

I was a little unsure about applying…

I was a little unsure about applying for a loan but I gave buddy loans ago and I must say that I made the best decision where it concerns going to them

They are so helpful and make you feel so comfortable to be able to talk to them especially Rebecca Pegg I just feel so much better in myself before and after she has helped and advised me with my payments

from having our little conversations (which is mainly crying about my life) but she always knows the right things to say and is ever so helpful I can’t thank her enough I hope she see’s this to I don’t know you but you have a beautiful soul Becky lol

28 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Really easy to deal with especially Jess

Just had the best customer service I’ve ever received!! Jess has been so helpful throughout the process and as loan companies go they’ve been so good and helpful throughout but again thank you Jess your a legend!!!!!

20 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Due to having a low credit score buddy…

Due to having a low credit score buddy loans where able to help me out with a loan in order to move house. With the help of a dear friend whom stood in as guarantor the process was simple and very straight forward. Customer Service have been amazing the few times I’ve had to make changes in my agreement due to a personal change of circumstances. Over all I would highly recommend these to anyone struggling to gain a fast tracked payment.

1 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Elle was a pleasure to deal with!

I have had issues with my direct debit and Elle helped me with a couple of emails and a short phone call, afterwards it was all set up and running perfectly. Elle was a credit to your company, and a real good example of excellent customer service. Please pass my kind words onto her and her team leader.

3 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Supportive and friendly staff.

whenever I have had any issues with payment being late the staff have always been really friendly and supportive to help get things back on track.
I recently had help from one of the staff Katie and she has very friendly and helpful to come up with an arrangement that is suitable during recent hard times cannot thank her enough as it has been very stressful. Do not have a bad word to say about this company.

30 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

So confused

Buddy Loans has now removed my review twice.

It was confirmed I could afford the repayments and they just need to call the guarantor to finalise. I was told I would get a call within 5 minutes; however this call never happened.

Later on I just get a text to say everything has now been declined with no explanation. I spoke to my guarantor who showed she never received a call.

I called back and spoke to another agent who told me there isn’t a complaints department and could not give a name of a manager and could not remember the managing directors name. I was told to go and Google it.

This is the truth, so please stop removing my honest review.

6 de março de 2021
Classificada 1 em 5 estrelas

Avoid them like COVID19

Please!! Please!! Please! don’t make the mistake of taking loan with this company unless you want your life ruined by people who will force you take loan out without carrying out proper checks, also change figures on your outgoing themselves without your knowledge to meet their criteria to meet the threshold for a loan. This process is the same for the guarantor no proper affordability checks carried out. Loan is given out quick however you nightmare will start when you miss a payment and then you will be treated just like number , rude bullying staff members who will take the money out of your guarantors bank account with very little notice and not forgetting the huge interest they charge. Buddy Loans without any doubt target the most venerable people , proper sharks.
I ended up taking them to financial ombudsman and won my case, it took me nearly two years because they refused to acknowledge their mistakes even though it was presented to them in black and white. Once again please don’t use Buddy Loans, they are definitely not buddies but you are their bait....,

12 de fevereiro de 2021
Classificada 5 em 5 estrelas

Excellent

Excellent. All aspects of my application went very smooth and the sales team was friendly as possible

25 de janeiro de 2021
Classificada 1 em 5 estrelas

False Advertising

False advertising. My guarantor has owned her own home for over 40 years with no mortgage. Owns outright.
Made the application 5 days ago. Had to ring every day. When registered online, it said 'in progress'.
A text arrived today, 5 days after applying saying 'no'. Reason? None. Every day the lady said "No problem. Just finalising the loan".
The loan was for medical bills as my I had to go private ever since Covid. NHS are understandbly overwhelmed.
I have reported them the Financial Authority who are investigating immediately.
These people damage your credit rating and refuse to give an explanation.
I have started the process of suing for misleading advertising.
Please be wary.

14 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. They don’t waste their time with the process. I applied and received my loan on the same day which was very helpful and convenient.

100% Recommend Buddy Loans

10 de janeiro de 2021
Classificada 1 em 5 estrelas

Problems with application process.

I recently applied for a loan but did not complete application. This was due to the fact I am very deaf and have a speech impediment I cannot communicate by telephone. I have fed this issue back to the company and am awaiting a response.

4 de janeiro de 2021
Opinião espontânea

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