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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Non esiste un numero di telefono, non esiste una mail del servizio clienti, sono una chat automatica e degli operatori che ti incollano frasi copiate altrove. Non riesco ad accedere all' app ed ho pe... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They've got 1 star because you cant give any less. These leeches continually harass and pester people for payment at time when the whole country is on lockdown and people have lost their incomes. Abso... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Could not fault this Company. Tried Amigo, desperately poor service (30mins hold queues, pedantic details, etc). Tried Buddy Loans, they were lightening fast, courteous, patient, didn't have major c... Ver mais

Classificada 1 em 5 estrelas

Budy lian only manipulate people by sending meassage ...i had lot of time experience ..like i got msg approved 15000 loan amount but when i login my application has been declined while my cibil scor... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários

Escrito pela empresa

BuddyLoans is a personal finance resource that connects potential borrowers with financing opportunities


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

3 mil opiniões

5 estrelas
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Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(3146)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service-lewis thank you!

Great service.
Lewis you really are a credit to the company. I appreciate your patience in waiting for my new bank card.
And keeping in touch. You really did put me at ease and explained the process at each stage! Thank you 😊

19 de dezembro de 2020
Classificada 4 em 5 estrelas

Beginning to end took 24 hours

Beginning to end took 24 hours. It was speedy process. Lewis was professional and talk us to each step. Only thing I didn't know was they do soft search on guarantor as well as the main applicant and they also do income and expenditure for the guarantor as well. Other than that lewis was very helpful.

5 de dezembro de 2020
Classificada 1 em 5 estrelas

Was asked to provide more information…

Was asked to provide more information on my review which I submitted and then got no reply.
Contacted Buddy complaints as I’d cancelled direct debit and asked for account to be put on hold until a final decision made on case ,told a 30 day hold would be requested and when I asked them to confirm that guarantor would not be required to pay during the hold I was told it was a communications hold not a account hold as requested and guarantor would still have to pay.
Based on original upheld decision on complaint by investigator its means I’m over paying the principal borrowed so thought they would be willing to hold account as if ombudsman agrees then I’ve been paying for the last 7 months when I didn’t need to,at a time the money would of really helped me.Ignore the health and stress I mention in emails and then when I say if they plan to take money from guarantor then I’ll just set payment up again until case resolved I get no reply when I ask for details to do so.
The ombudsman is upholding over 88% of guarantor loan cases according to latest figures.

How to make someone’s life hell!!!

1 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Lewis- buddy loans really good guy…

Lewis- buddy loans really good guy helped me massively so helpful talked to me all the through applying for a loan for something as simple as just to get me started in my new job thanks Lewis top man

27 de novembro de 2020
Classificada 1 em 5 estrelas

Rude and unprofessional company

I applied for a loan from this company. My application was confirmed first and they asked for a guarantor. I submitted a guarantor, and he got approved, too. Then they asked for my bank statements. I sent them these as well, and they confirmed the receipt. Then they asked for the bank statements for my other account. While I was in process of uploading the second group of statements, I had a technical difficulty, and just decided to give them a call to get some help. The lady on the phone asked me why I entered "other" as the reason for a loan, which has nothing to do with my technical difficulty at this point. And guys please remember that I am the one who decided to give them a quick ring in the first place, thinking everything else is fine. I have explained the lady that the loan is to cover a temporary debt and bills, literally a combination of everything. And at this point I was already confused, as she was bluntly interrogating me instead of helping me with my statement upload. This approach is completely unacceptable, rude and unprofessional because if this company is so obsessed with my reason for a loan, why didn't they refuse me straight away, when I first applied? I found a guarantor, he got approved, they asked for statements, and when I called them about a technical problem, the woman on phone decided to tell me that the reasons I was presenting were not convincing and she told me that my application has been refused. Everybody who applies for a loan from this company should be prepared to get refused like a week later, after everything seems OK and they get every detail from you. Be prepared to give a full report of what you're going to spend your money on, or else you will be shut down by them.

25 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I am really upset

I am really upset, I have been with buddy 15 months, paid every single payment on time, I am a single mum on benefits and its my daughters first proper christmas and due to the social and lockdown I requested a small top up, the lady I spoke to advised me to apply for more to pay the same as I am doing now each month only to be declined 4 days later by the 'underwriting team' without an explanation. Now what am I gonna do?? Thanks buddy.

24 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

The lack of communication between them…

The lack of communication between them is ridiculous was in discussion to try to sort out a payment holiday while unable to work and explained that i was trying to live on universal credit... They took the payment anyway leaving me without food.September my payment was taken twice on the same day and wasnt returned for 3 days. They will hound and hound if your payment is late but you wont hear from them at all if you have any problems.Once theyve got the payment you dont exist.

21 de novembro de 2020
Opinião espontânea
logótipo da Buddy Loans

Resposta da Buddy Loans

Good Morning

I am sorry to hear that you are unhappy with the service you have received. If you would like to discuss this further, please call us on 0161 850 8070

Classificada 5 em 5 estrelas

Great Staff!!

I recently used Buddy Loans to consolidate my finances into one. I was originally very sceptical and nervous about having to go though the whole process until I spoke to there lovely staff. I dealt with two ladies called Jess and Jasmin. Jess was my first point of contact and she was brilliant!! she gave me all the correct advise and came across very knowledgeable. she was very calm and jolly on the phone and helped me understand everything I needed to. Thankyou Jess! After my application went to the under writers I then dealt with Jasmin who was also fantastic!! Kept me constantly up to date with how things were going and was lovely to talk to. She was very jolly when speaking to and put me at ease with everything and took all the pressure off. Thankyou Jasmin! these ladies are a credit to this company. Thankyou Buddy Loans.

16 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM..i know it's coming up to xmas and…

I know it's coming up to xmas and people feel the need to for these types of loans but I'd strongly advise against this company. Borderline SCAM. They approved my uncle as a guarantor and soon as they had his bank we heard nothing back...do not trust this company!

12 de novembro de 2020
Opinião espontânea

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