If zero stars were an option, I would have given that as my rating. I ordered from this company and never received anything but they charged my credit card. I attempted contacting them via email as we... Ver mais
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This so called company... I ordered 3 items..paid ...and now no response! They have my payment...They never shipped my items and they have NEVER responded to my complaint! What a Sham...AVOID THIS BUS... Ver mais
If I could give 0 stars I would. Absolutely horrible company. DO NOT PURCHASE FROM THEM - they will not ship your product.
*Update 10/29/24 - Package arrived today, a full 42 days after I placed it. Buffalovely never responded to any of my emails and they blocked me on both their IG and FB pages.* I placed an order wit... Ver mais
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Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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Not sure what the negative reviews are about
Not sure what the reviews are about, my experience was seemless, they must have updated they’re response system because I had a little hiccup and was responded to quickly and professionally, definitely will buy again!
Got some great gifts for the holidays…
Got some great gifts for the holidays from them. Was able to contact them at BuffalovelyHelp at gmail dot com for anyone else having issues.
Buffalovely has great gifts that are…
Buffalovely has great gifts that are always a hit! Love their stuff. My things arrived on time and well packed. ☺️
BuffalovelyHelp at gmail dot com for problems
Buffalovely has great gift ideas for my co workers so I ordered a few things for them. After one soap dispenser showed up cracked, they sent me another right away. I contacted them at buffalovelyhelp at gmail dot com and they responded quickly, and were able to get everything resolved. If anyone else is having an issue I’d recommend reaching out to them there!
Took Money Without Sending Product and Ghosted Me
I ordered something in July that was never sent and they will not respond to emails or messages and comments on social media. I’ve been polite and patient. Leaving this review is a last resort. I ordered from them once a year or two ago with no issue. I don’t know what the deal is, but the customer service is horrible and they have taken my money and ghosted me without the product I ordered. I will never order from them again and would recommend against anyone doing so.
Don't shop the snark
It has been 23 days since I ordered the Hocus Pocus "I smell children" embroidery hoop.
I have followed this company for a few years because I thought their products were funny. This experience was my first order.
I received an order confirmation on 10/10, but have not received anything further since then. I have reached out via email three times and via IG. The only response I received on IG on 10/30 was "Hey-so your order didn't arrive yet?" They asked me this when the order confirmation said I should have received a notification when the item shipped, but I never received a shipping notification? Makes me think they knew it hadn't shipped but didn't really care?
Getting no additional response - even something like, "sorry! we're busy, things are backed up!" would be helpful to provide some reassurance that my money wasn't just stolen from me.
This site doesn't have any public reviews on FB, nor does it have a customer service number to call, and no mailing address on their website. Very little transparency overall. I should have trusted my gut and not ordered from Buffalovely.
Don't shop the snark.
Same issue everyone else is having
Same issue everyone else is having, took my money, won't ship the item, won't respond to messages. Trash company.
Do NOT order from Buffalovely!!!
Ordered item on 10/9. It’s 10/25 and still not here.
Only way to contact them was email- its been almost a week and no response back from them.
This company is horrible!!!! Do not purchase anything from them!!!
I’m so sad to have to give this review
I’m so sad to have to give this review. I’ve ordered from them several times before with great results. Great products delivers in a timely fashion. This time is completely different. Ordered on August 5 and the money came out of my account on August 6. There is still no evidence of shipping. I’ve repeatedly emailed, Facebook messaged, and Instagram messaged all with zero response. I’m so disappointed because, in my previous experience, the products are fantastic! I will never be ordering from them again.
Don't do it.
I'm having the same issues as a number of other people. I placed an order on 8/4, today is 8/29 and since 8/4, 3 emails, 1 FB message, and 1 FB comment were entirely ignored. I got an email on 8/25 that my order was being shipped, but as of today (8/29), all they have done is create the shipping label.
need a zero star option
need a zero star option. had an issue, emailed and messaged to NO reply. then they block me on FB after i questioned why they have no customer service. DO NOT buy. LOSE MONEY!!
Stay away
Stay away. Had to open up a case with my credit card company for a refund. No response from website, email, Facebook, or even Instagram. Embarrassing
Items arrived smashed and not one…
Items arrived smashed and not one response to emails or DMs. Cost a fortune and nothing. Unbelievable!
Just. Don’t.
Where is the less than one star rating??
Been over a month. Five emails and still no products (they sure billed me tho).
after my first email, I got a notice that the items would ship that day with a tracking number. 20 days later and nothing has changed. There’s a “label” for shipping and that’s it.
Wish I had looked them up before ordering.
If I could give them less than 1 star I…
If I could give them less than 1 star I would. Like other screwed over customers, ZERO customer service. I tried emailing daily and DMing on social media. Nothing. They were quick to delete comments warning other people of their shady business practices. I wish I would have done a little more research and read these reviews because they are SPOT ON. Do NOT buy from this place.
Absolutely terrible
Absolutely terrible. I'm out money and do not have the items I was really excited for. Also, I love how when you try and communicate with this "Amanda" who owns it, you simply get blocked. What an amazing way to run a business.
I was hesitant to order after reading…
I was hesitant to order after reading all the bad reviews. I had seen their products in person at Christmas in the Country and knew I liked them, but was nervous to order online after reading about items arriving broken or not arriving at all and no response from seller. However, I really wanted the trivets for gifts so I gave it a try and hoped for the best. They arrived quickly and packaged well. No problems. Overall glad I gave them a chance.
BUYER BEWARE!!!!
Never have I experienced such terrible customer service. Correction it's more like no service! They completely ignore you. I'm surprised I even received an order. When the items came one was broken and the other one was a not the item I ordered. I have tried to contact them through email and social media for over a week. They delete my comments and ignore my emails and DM's. DON'T SHOP HERE!! I have read nothing but bad reviews. I have yet to see a positive experience from anyone.
No contact for damaged and wrong items…
No contact for damaged and wrong items sent. How do I get I refund it's been weeks since I have tried to contact them. Worst Customer Service Ever. FRAUDULENT COMPANY
Horrible customer service
Item came shattered. Attempts to contact the seller for a replacement went ignored. Buyer beware!
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