Ordering of the Manthorpe GL250-03 insulated loft hatch access door was quite simple. Good communication via email to confirm the order and how and when it would be delivered. No issues with delivery... Ver mais
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Leia as opiniões dos outros
I don't buy much plastic although on this occasion I decided to give it ago and save some money. My job for the weekend was to fit some gutters to my large shed and to fit a waterbut. I was at fir... Ver mais
My second purchase from building plastics and I was very happy yet again with the service. The staff are polite and willing to help and not palm me off with something I dont need. When I made my first... Ver mais
My skirting was broken in transit, I emailed them and sent a picture, there customer services was excellent, I had a quick response back, and they are sending me a replacement ,I couldn't ask for a... Ver mais
Informações sobre a empresa
Escrito pela empresa
National Coverage throughout the UK using our own vehicles and specialist courier companies. 99.9% of the products are stocked ready for Same Day dispatch. Sign up to our special offer newsletter today and don't miss a bargain. Are you trade? Why not open up a trade account. Building Plastics (Wales) Ltd is a small but rapidly expanding family run business, founded in 2010 and re-branded in June 2014, operating out of our trade counter and warehouse in South Wales. Building Plastics supply Home Improvement products to the Trade and DIY, through their Trade counter and Online Store. We deliver all over the UK and Ireland using our own Vehicles and specialist courier services. Our mission is: To provide a service to the trade and public and to take advantage of the opportunities that exist for sales on the internet providing national coverage through-out the UK and Ireland. To perform for our customers the highest level of products supply services at fair and market competitive prices. To ensure the longevity of our company through repeat and referral business achieved by 100% customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers and customers
Informações de contacto
Units 1-3, Block E, Penmaen Ind Estate, NP12 2DQ, Blackwood, Reino Unido
- 01495 781167
- vaughan@buildingplastics.co.uk
- www.buildingplasticsltd.co.uk
4,8
Excelente
115 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Product arrived quickly and well…
Product arrived quickly and well packaged. Very helpful with my daft query (my mistake) and provided a way to escalate the query. So, great customer service.
14 de setembro de 2025
A+ for the plastic panel
This panel is ideal for the work I have in mind.
Sadly the delivery was later than expected,
which delayed the job by a week, however, the driver was polite and friendly.
8 de setembro de 2025
Great service and great delivery
Great service and great delivery, highly recommend this company to everyone.
12 de agosto de 2025
Great price and fast delivery!
2 de agosto de 2025
Great price
Great price. Much cheaper than other places. Free and fast delivery. great service.
29 de julho de 2025
Just don’t bother
Just don’t bother
Firstly the courier couldn’t get access to the property because he was at the wrong property.
Secondly the courier then left even after asking him to stay so I could check my fascia’s and soffits but he was simply too busy
Thirdly my fascia’s and soffits are both damaged but as it clearly states on your website/ products if the courier leaves then no refund can be issued.
As the company uses this courier service I believe it’s the company’s fault for using a known shite company.
With that I urge people to find a different supplier than you.
Thanks
28 de junho de 2025
Resposta da Building Plastics Wales Ltd
Thank you for taking the time to leave a review, and we're truly sorry to hear about your recent experience.
We completely understand how frustrating it must be when you're expecting a delivery and things don't go as planned—especially when it's due to something out of your control. Unfortunately, in this instance, the courier team was unable to access your property due to vehicle size restrictions, which created unforeseen complications in getting your order to you smoothly.
While we work with third-party couriers who handle delivery logistics, we take full responsibility for ensuring your order arrives as expected. We're actively reviewing this case to explore better solutions for properties with limited access, and we’re committed to improving communication so our customers are better informed when special access requirements might affect delivery.
Your feedback is invaluable in helping us improve, and we truly appreciate your patience and understanding.
Warm Regards
Vaughan
satisfied customer
satisfied customer, good service I know where to order next time.
9 de junho de 2025
Perfect match with the door
No problem with ordering perfect match with the door, easy to fit and works with
8 de junho de 2025
Happy Customer
Got exactly what I needed when I wanted it at a good price. Can’t really ask for more so I’m a happy customer!!
20 de abril de 2025
Parts arrived quickly
Parts arrived quickly, although packaging was very wasteful, a large box containing two very small parts, where a small padded envelope would have sufficed
31 de março de 2025
On time done the job
26 de março de 2025
Great service ordered on Sunday and was…
Great service ordered on Sunday and was delivered Monday afternoon
15 de março de 2025
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