Shipping and ordering were great. The product itself is terrible. I am so extremely disappointed in this product. The essential oil I purchased barely has any scent at all. It’s advertised as a dupe t... Ver mais
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Leia as opiniões dos outros
I am so glad i found Bulk Apothecary! I have recently been making efforts to stop buying everything from Amazon. Yes, its cheap & convenient, but its not ethical. I'm glad I could find so many o... Ver mais
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I came here to get the Forever Sunshine oil as my discontinued perfume has run out. It smells so similar! Very pleased about that. While I was shopping I picked up some other fragrance oils and soaps.... Ver mais
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This company is terrific. Not only do they carry a wide variety of supplies for soap makers, but their prices are also quite reasonable, and the shipping charge is manageable. Best of all, however, is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos de aromaterapia
- também em
- Centro de bem-estar
- Fornecedor de fragrâncias e aromas
- Loja de produtos de higiene
Informação fornecida por diversas fontes externas
Visit our site today for your quality, affordable, essential oils, soap making supplies and our complete line of natural ingredients.
Informações de contacto
Lena Drive 125, 44202, Aurora, Estados Unidos da América
- www.bulkapothecary.com
4,4
Excelente
373 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm already enjoying my soap bars
I'm already enjoying my soap bars. The fragrance is wonderful and very aromatic. If there was a gripe to have, it would be the ability to make custom labels for the products I would like to order and sell. The discomfort comes from not knowing the proper measurements for the logos for the different products that we sell. If it were possible to email the logo and you do the rest, I wouldn't hesitate to pay for that convenience. Thanks for listening and for an amazing product, Vic Nelson, owner,
Xavier Shepherd Clothiers, LLC. Ft. Wayne, Indiana.
15 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you so much, Vic! We’re thrilled to hear you’re already enjoying the soap bars and that the fragrance stood out to you. We also really appreciate the thoughtful feedback regarding custom labels.
The good news is that custom labels are absolutely something we offer, and the process works very much the way you described. You can send us your logo/design and our team handles the setup and printing for you. You can check it out here:
www.bulkapothecary.com/custom-printed-labels/
We truly appreciate your support and look forward to helping Xavier Shepherd Clothiers continue to grow!
-The Bulk Apothecary Team
Order was easy to place and delivery…
Order was easy to place and delivery was as scheduled
16 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Donald! We’re glad to hear the ordering process was easy and that your delivery arrived right on schedule. We truly appreciate your support!
-The Bulk Apothecary Team
Products took forever to arrive
Products took forever to arrive. Shipping was outrageous.
15 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Logan. We’re very sorry to hear the delivery time and shipping costs left you disappointed. We understand how frustrating that experience can be, and we appreciate you bringing it to our attention. Our team is always working to improve both transit times and shipping efficiency wherever possible.
-The Bulk Apothecary Team
I purchased a few dough bowls to test…
I purchased a few dough bowls to test whether or not I want to add dough bowls candles to my lineup. Ordering was smooth and easy, shipping was surprisingly fast, and the bowls look fantastic!! I’m excited to begin testing!!
6 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Allie! We’re so glad the ordering process was smooth, shipping was fast, and that the dough bowls look fantastic. That’s exciting that you’re testing them for your lineup, we hope they’re a perfect fit for your candles. We truly appreciate your support!
-The Bulk Apothecary Team
Check your shipping information carefully.
Make sure the shipping address is correct.
I have no idea why my order was sent to my former address. Fortunately the new homeowner was kind enough to hand deliver my order.
7 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Fg. We’re sorry to hear your order was sent to the wrong address, and we understand how frustrating that could have been. We’re glad the new homeowner was kind enough to get it to you, but we appreciate you bringing this to our attention.
-The Bulk Apothecary Team
Wonderful as always!
The soap bars I ordered smelled amazing! The foaming hand soaps are wonderful. I will use those as well as the sponges for bridal shower gifts. I can’t say enough how pleased I was with everything and it shipped quickly! I placed another order as well, due to arrive today. A++ quality and service overall!
8 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you so much, Helen! We’re thrilled to hear you loved the soap bars and foaming hand soaps, and that everything smelled amazing. Using them along with the sponges for bridal shower gifts sounds beautiful. It’s great to know the quality, service, and fast shipping all hit the mark, and we truly appreciate you placing another order as well. Thanks again for your continued support!
-The Bulk Apothecary Team
Thank you for the quick service
Thank you for the quick service. All delivered well. All the best wishes!
1 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Alena! We’re so glad to hear everything arrived safely and that you were happy with the quick service. We truly appreciate your kind wishes and your support!
-The Bulk Apothecary Team
Resposta da Bulk Apothecary
Thank you, Natalie! We’re so glad to hear you’re happy with the fast delivery and high-quality products. We truly appreciate your support!
-The Bulk Apothecary Team
Fantastic and love the product
2 de maio de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Michael! We’re so glad to hear you’re loving the product. We truly appreciate your support!
-The Bulk Apothecary Team
Resposta da Bulk Apothecary
Thank you, Oindi! We’re so glad to hear you loved it. We truly appreciate your support!
-The Bulk Apothecary Team
Palm Oil packaged poorly.
I ordered a number of oils, clays, and other items for soap making. Everything was fine except for the 50 lbs of Palm oil. The packaging was completely unacceptable, a plastic bag that was not even sealed inside a single layer box. I had to transfer it to my own buckets (what a pain / mess).
30 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Jeremy. We’re glad to hear the rest of your order arrived as expected, but we’re very sorry about the condition and packaging of the palm oil. We understand how frustrating and messy that must have been to deal with.
This is not the standard we aim for, and we’re taking your feedback seriously as we review our packaging for larger items like this. We appreciate you bringing it to our attention.
-The Bulk Apothecary Team
I would leave a 5 star review except for the shipping
I would leave a 5 star review, except for the high cost of postage. I’ve been buying from Bulk Apothecary for 10yrs, and just don’t ever remember spending almost $100 on shipping, which significantly increases the price of making my soap & lotion. I like the products, they always serve me well.
18 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your continued support over the past 10 years, Janet. That truly means a lot to us. We’re glad to hear the products continue to serve you well, and we really appreciate you sharing your feedback on shipping costs. We understand how that can impact your overall costs, and we’re always working to find ways to improve that where we can. Thanks again for your honesty and loyalty!
-The Bulk Apothecary Team
First time ordering
First time ordering from Bulk Apothecary. I was amazed with their selection. Ordering and delivery went seamlessly and very quickly. The products are exactly as I had hoped they would be. Will definitely order again.
29 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Thomas! We’re so glad your first order was such a great experience. It’s great to hear the selection stood out to you and that everything from ordering to delivery went smoothly and quickly. We truly appreciate your support and look forward to having you back!
-The Bulk Apothecary Team
This was my first order
This was my first order. I am extremely happy with the process from start to finish. My order came quickly.
I love the fragrances that I purchased and will be returning often.
Thank you,
Kirsten
14 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Kirsten! We’re so glad your first order was such a great experience from start to finish. It’s great to hear everything arrived quickly and that you’re loving the fragrances. We truly appreciate your support and look forward to having you back!
-The Bulk Apothecary Team
It got here quick but wrong amount came
It got here quick but I had ordered 24 8oz jars and only received 2 jars. I have emailed about it but have yet to hear back on where the remaining jars I bought are.
25 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Mandy. We’re glad to hear your order arrived quickly, but we’re very sorry that the quantity was incorrect, we understand how frustrating that is. We also apologize for the delay in response to your email. Our team is looking into this and will make sure the missing jars are taken care of as quickly as possible.
-The Bulk Apothecary Team
Easy as could be
The whole transaction was quick and easy.
All the products were well packaged and they arrived undamaged.
13 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Miguel! We’re glad to hear the whole process was quick and easy, and that everything arrived safely and well packaged. We truly appreciate your support!
-The Bulk Apothecary Team
From start to finish
From start to finish, the experience was absolutely flawless. The shipping was incredibly fast—my order arrived much sooner than expected, which is always a huge plus.
What really stood out to me was how perfectly they followed my order instructions. Everything was exactly as requested, with great attention to detail and care in packaging. It’s clear they take pride in what they do.
The quality of the products is outstanding, and the entire process—from ordering to delivery—was smooth and professional. Bulk Apothecary truly exceeded my expectations in every way. I will definitely be a returning customer and highly recommend them to anyone looking for reliability, speed, and top-notch products!
9 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you so much, Beth! We’re thrilled to hear your experience was flawless from start to finish. It’s great to know the fast shipping, attention to your order instructions, and careful packaging all stood out to you. We take a lot of pride in making sure everything is just right, so your feedback truly means a lot. We’re so glad the product quality and overall process exceeded your expectations, and we really appreciate your recommendation and support!
-The Bulk Apothecary Team
I thought I ordered unscented body …
I thought I ordered unscented body lotions, but got Massage Lotion. Needed Body lotion. Maybe another time. Thanks Marcia Pierce
15 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Sally. We’re sorry for the confusion there. The item you received is actually the same formula as our Unscented Body Lotion, it’s labeled as “Unscented Massage Lotion,” and we list it under a couple different names on the site to help customers find it more easily depending on what they’re searching for.
We appreciate you bringing this to our attention and understand how that could be frustrating. Thank you again for your support!
-The Bulk Apothecary Team
Great prices and incredible customer…
Great prices and incredible customer service , which is a rare combination these days. Keep up the fantastic work!
15 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you, Reid! We’re so glad to hear you’re enjoying both the pricing and the customer service, that combination means a lot to us too. We truly appreciate your kind words and support!
-The Bulk Apothecary Team
Sadly I have not received my order…
Sadly I have not received my order placed on March 31, mailed via priority USPS. Today is April 15. You tell me Bulk Apothecary, do you always ship like this to everyone? I'm not even sure I will get these at all.
15 de abril de 2026
Opinião espontânea
Resposta da Bulk Apothecary
Thank you for your feedback, Kym. We’re very sorry to hear your order hasn’t arrived yet, we understand how frustrating that is, especially when it was expected sooner.
Your order was shipped promptly on our end on April 1 via USPS Priority, but unfortunately once it’s in the carrier’s hands, delays can occasionally occur that are outside of our control. That said, we’re not leaving you hanging, our team is looking into this and will work to get you an update and make sure this is resolved.
-The Bulk Apothecary Team
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