Bundle Baby  Opiniões 

193
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Emailed twice about an late order with no reply. There's no contact number either so you can't do anything. I wouldn't bother with them for the small saving they offer.

Classificada 5 em 5 estrelas

My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too... Ver mais

Informações sobre a empresa

  1. Loja para bebé

Escrito pela empresa

Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(193)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

After a minor hiccup with the delivery…

After a minor hiccup with the delivery that was handled with professionalism we are very happy with our new buggy system from bundle baby.com thanks to Niamh

19 de outubro de 2021
Opinião espontânea
logótipo da Bundle Baby

Resposta da Bundle Baby

Michael, thank you for this kind review. We hope you love all of your items!

Thanks again,
Indira

Classificada 5 em 5 estrelas

Very happy with the service and…

Very happy with the service and products I received from Bundle Baby online. I ordered the Uppababy Vista and Maxi Cozi Pebble 360 travel system. The products were perfect, arrived very quickly and were by far the best price I could find for the package. Thank you Niamh and team!

16 de agosto de 2021
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Resposta da Bundle Baby

Hi Lorraine, this review has really made our day! Everyone at Bundle Baby is so happy you loved all of your products, we wish you and your family all the best!

Kind Regards,
Indira

Classificada 5 em 5 estrelas

Pram arrived quickly and great customer…

Pram arrived quickly and great customer service. Niamh was very helpful in resolving an issue with the manufacturer. Would highly recommend!

14 de agosto de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi there Rachael, thanks for sharing your experience and writing this lovely review. We are so pleased you enjoyed shopping with us!

Kind Regards,
Indira

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, even when I had to return the item due to my friend already having it. Refund was processed instantly.product well packaged and as described.

11 de agosto de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Claire, thank you for shopping with us. This review put a smile on all our faces here at Bundle Baby, thanks again!

Kind Regards,
Indira

Classificada 1 em 5 estrelas

Ordered 2 Bedding Sets - Cancelled Order My Company!

Ordered 2 Bedding Sets from here and to put it in plain terms the website was crap and they cancelled my order with no warning, apology or anything else including contact.

Firstly the website needs updating! Simply if an item is out of stock, then do not allow a customer to order.

Would NEVER use again!

Also, Please Note The Response Below Is A Lie! They Did & Have Not Emailed Me, Hence My Review! However None The Less I Am Sure Lying Makes Them Feel Better. Ordered Directly From Stockists All The Same! As I Stated Above Do Not Use!!!

2 de agosto de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Elizabeth not only is your review incorrect it is also very unfair.
The following email was sent to you on 28/7/21 at 12:17pm before we canceled your order.

Hi Elizabeth,

I am so sorry but unfortunately due to a stock delay I have had to cancel your order for the 2x Snuz 3 Piece bedding sets and refund you in full.

Stock was due in towards the end of last week, it didn't arrive and rather than wait I feel it is best at this time to refund so you can source the items from elsewhere.

Apologies we have not been able to fulfill your order this time.
Should you ever wish to order from us again please avail of 10% off your order with code ........

Again my apologies.

Kind regards,
Niamh

Proof of the above taken directly from website and sent to customer by both email and text (in the event the email is still not received). No response from customer to either email or text.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, fast delivery & amaze product at amazing price.
Thank you.

3 de julho de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi there, thank you so much for this review!
We are so happy you love your item!
Indira

Classificada 5 em 5 estrelas

The bundle we purchased was by far the…

The bundle we purchased was by far the best value for money. The delivery was very quick and arrived very well packaged. I was missing an item from my delivery, I contacted Niamh in Baby Bundle Online and she followed up immediately and I received my missing item 2 days later. Would highly recommend this company.

27 de junho de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Joanne, we really appreciate you taking the time to write this review!
We are delighted you are happy with your bundle and the value for money, thanks again!
Indira

Classificada 5 em 5 estrelas

Honestly bundle baby is an absoulte…

Honestly bundle baby is an absoulte life saver. For a baby shop it is 10/10, it has everything you could need. Being able to have a bundle made it so much handier and stress free, and excellent value for money. Niamh and her family could not be anymore helpful if they tried.

I ended up buying the oyster bundle which I love after being in her shop about 5 times because I couldnt decide as there was so much wonderful choice. Niamh took her time with me and was so patient everytime, (she needs a medal lol). Delivery was excellent, i was able to choose the date and time frame.

I also ordered my nursery furniture, delivery was spot one and comunication was brilliant.

I am now due another baby and I will be 100% ordering everything from here again.

Thank you girls ☺️

23 de junho de 2021
Opinião espontânea
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi May, we really appreciate this review!
We are thrilled you are happy with your bundle and the value for money. Happy Customers is always our goal! Hope to see you again soon!
Indira

Classificada 5 em 5 estrelas

Recommending to all my friends!

I am a returning customer to Bundle Baby, I originally bought my Cybex Priam in March. I'm currently redecorating my nursery and decide to purchase a Snüz bundle with included the cot and furniture. Niamh and the rest of the girls were so helpful, delivery was fast and the communication between myself and the girls was just fantastic! I will definitely be recommending to all my friends!

14 de junho de 2021
Opinião espontânea
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Grace, it was lovely chatting with you and we really hope your little one loves her new nursery!

Thanks for the review!

Indira

Classificada 5 em 5 estrelas

Travel system review

Recently bought a travel system from bundle baby, really impressed with the prices and delivery. I was in touch with Niamh by email and she answered all questions I had. Very good service.

17 de maio de 2021
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Resposta da Bundle Baby

Thanks for this lovely review Lisa, it means a lot!

Indira

Classificada 5 em 5 estrelas

Bundle baby contacted me straight away…

Bundle baby contacted me straight away informing me there was a delay on the order and offered 10% off for the inconvenience. Amazing communication and Customer service skills. Looking forward to receiving my order and will be purchasing again

9 de maio de 2021
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Resposta da Bundle Baby

Hi Catharine, Thanks so much for the review!
We really hope to see you again!

Indira

Classificada 5 em 5 estrelas

Highly recommend

Great customer service. Very fast to reply. Also great deals. Best I have seen online

6 de maio de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

We are delighted with this review!
Thanks so much!

Indira

Classificada 5 em 5 estrelas

Couldn’t recommend higher!!

BundleBabyOnline.com was recommended to me by a friend and I am so glad she did. As a first time mum, I was completely overwhelmed about what to order and all the different types of products available. However, Niamh guided me through everything and was so professional, knowledgeable and helpful. Just brilliant to deal with and their customer service is excellent. I will be recommending BundleBabyOnline to all my friends. Thank you so much!!

3 de maio de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Roisin, thank you so much for taking the time to write this kind review!
Customer service is our top priority and we are so delighted you were happy!

Indira

Classificada 5 em 5 estrelas

The perfect travel system…Excellent

Shopping for the perfect travel system is very difficult never mind during a pandemic, but the staff at bundlebabyonline were absolutely amazing via a zoom call and answers all my queries and questions. I was so happy with the service and the price. Thank you so much.

30 de abril de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Thanks for the lovely review!
We did our best during the pandemic and we are so glad you are happy with the service that was provided!

Indira

Classificada 5 em 5 estrelas

Amazing service

Amazing service, travel system arrived 1 day later after I ordered.

21 de abril de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Caroline, thank you for the generous review!
We really appreciate it!

Indira

Classificada 5 em 5 estrelas

Great experience ordering online with…

Great experience ordering online with this company!! Niamh was so helpful all the time. Any question I asked her (and I asked a lot) were answered. She was so helpful. Order was ready in the time frame given and delivery was earlier than expected. Im delighted with the products I received. On the day delivery was to dispatch I realised that I had ordered the wrong Colour chasis for travel system. Niamh moved heaven and earth and got me the right one. I love my purchases and cant wait until baby arrives to use them. They have a great website and top of the range customer service. I would highly reccomend Bundle Baby!!

21 de abril de 2021
logótipo da Bundle Baby

Resposta da Bundle Baby

Hi Michelle, thank you so much for this lovely review! It really does mean a lot!
We hope your little ones loves everything just as much as you!
Hopefully we'll see you again soon!

Indira

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