My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Emailed twice about an late order with no reply. There's no contact number either so you can't do anything. I wouldn't bother with them for the small saving they offer.
My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Ver mais
A empresa respondeu
Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Informações de contacto
9 Dundrum Road, BT33 0BG, Newcastle, Reino Unido
- Info@bundlebaby.com
- www.bundlebabyonline.com
3,9
Bom
193 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing quality
Arrived following day after ordering. Really good quality. Suction is amazing. Excellent quality
16 de abril de 2021
Resposta da Bundle Baby
Thanks for the lovely review Robyn!
Indira
Amazing service
Amazing service. So quick, so easy. Absolutely love the new car seat. Highly recommend
15 de abril de 2021
Resposta da Bundle Baby
Hi Aoibhe, we are thrilled that you love your new car seat!
Thank you so much for the kind review!
Indira
Great price and perfect bundle
I got in touch with Bundle Baby in March to create the perfect bundle. Niamh was absolutely amazing. She gave great advice and helped me create a bundle I am delighted with. Price wise bundle baby was unbeatable and I am delighted. It is great how you can pay in instalments and manage it yourself online. Couldn’t recommend bundle baby more.
11 de abril de 2021
Resposta da Bundle Baby
Hi Jennifer, we really appreciate this review!
We are delighted you love your bundle, happy customers is always our priority!
Thanks again for taking the time!
Indira
I found Bundle Baby Online to be…
I found Bundle Baby Online to be excellent value. I purchased a crib for my sister for her first baby and she is delighted with it. We have noticed people trying to sell this item for £13 more second hand than I paid for brand new! Delivery was fast and the item was in undamaged, well packaged condition when I received it. Will certainly use Bundle Baby Online again when the time comes.
11 de abril de 2021
Opinião espontânea
Resposta da Bundle Baby
Hi Nicola, we are so pleased your sister is delighted with her crib!
We hope to see you again!
Indira
Excellent service
Excellent service, website easy to use and all products were delivered quickly and within the stated delivery time. Will happily use again and recommend to anyone I know
5 de abril de 2021
Resposta da Bundle Baby
Hi Wendy, thank you for taking the time to write this lovely review!
Indira
very fast delivery
Very good price and very fast delivery! And it’s a bonus that it’s from a local company! Great! Thank you.
3 de abril de 2021
Resposta da Bundle Baby
Happy customers is our priority!
Thank you Sarah, for supporting local :)
Indira
Fantastic Customer Service
I purchased the Uppababy Vista V2 from Bundle Baby Online! Fantastic customer service & received the travel system within a few days! I couldn’t find the travel system cheaper any where! I will definitely buy from Bundle Baby Online & would highly recommend them!
Thanks again,
Doreen
2 de abril de 2021
Resposta da Bundle Baby
Hi Doreen, we are so delighted that you are happy with your purchase.
We hope you love your UPPAbaby!
Indira
Absolutely brilliant service from…
Absolutely brilliant service from Niamh! Would definitely return!
2 de abril de 2021
Resposta da Bundle Baby
Thank you for the review Craig!
We are so pleased you are happy with the level of customer service you received!
Indira
Thank you .
Fantastic customer service. I enquired about availability of a pushchair late in the evening and was able to purchase and collect the next morning. Thank you so much.
31 de março de 2021
Opinião espontânea
Resposta da Bundle Baby
Hi there, thank you so much for this kind review!
We really appreciate it!
Indira
Wont refund
Website clearly states that a refund will be processed 10 days after sending the item back 18 days and still havent got my refund they claim they never received my item however delivered was refused by me and tracking number confirms the item was sent back to the seller ! Wouldn't recommend !
When I contacted them about my refund they say their return policy is 28 days but in no where on their website states this so fake advertisement I will be reporting this company
29 de março de 2021
Opinião espontânea
Resposta da Bundle Baby
Hi Ana, as discussed over several emails from both your initial order which we had to cancel and refund as it wasn’t suitable for you and your subsequent order which you refused delivery of, we never received the item back instead due to some mix up we received a footstool back and not the Cybex Base Z you ordered and refused delivery of. We are doing our best to sort this matter as quickly as possible but according to parcel force tracking the issue is only 7 (working) days old. You can clearly see we do not have the item and I trust we have responded to every single email regarding the issue. We do require some time to sort the issue and feel your review is somewhat premature when we haven’t been given any reasonable amount of time to find out what exactly happened to the Cybex Base Z you refused delivery of. We will of course refund you in due course and will continue to respond and keep you updated regarding the issue. As discussed at the very latest we will refund within 28 days.
Niamh
Happy customer
Really happy i chose to shop at bundle baby, quick, easy and great service, thanks guys!
26 de março de 2021
Resposta da Bundle Baby
Thank you Monet for taking the time to write the kind review!
Niamh
The bundle is excellent value for…
The bundle is excellent value for money. Fantastic customer service.
22 de março de 2021
Resposta da Bundle Baby
Thank you Rachel for the review, we are pleased you are happy with your order and the arrive provided!
Niamh
Lovely high chair great fast delivery
20 de março de 2021
Resposta da Bundle Baby
Thanks Laura! We are glad you are happy with your purchase!
Niamh
Fast to bring suft will be tell ppl…
Fast to bring suft will be tell ppl about this shop couldn’t be happier
19 de março de 2021
Resposta da Bundle Baby
Thank you Philomena for the review! We really appreciate it!
Absolutely amazing service
Absolutely amazing service, answered all my questions and assisted with my queries. Bundle Baby is exceptional, I will be purchasing all of my baby bits from there
10 de março de 2021
Resposta da Bundle Baby
Thank you so much for the review. I am so pleased you are happy with the level of customer service received!
Niamh
Fantastic range of products and great…
Fantastic range of products and great customer service..
8 de março de 2021
Resposta da Bundle Baby
Thank you for the review Sinead!
Niamh
1st order
Bit of a mix up with an order due to advertising mistake. Company contacted me, advised of mistake and basically honoured my order which means I am getting higher spec item than I had paid for. Excellent customer service, easy to deal with. Would definitely recommend.
8 de março de 2021
Resposta da Bundle Baby
Hi Mark, thank you so much for the review. I am glad you were happy with the level of service we provided. Many thanks for your purchase!
Excellent service good quality and fast…
Excellent service good quality and fast delivery xx
17 de fevereiro de 2021
Resposta da Bundle Baby
Hi Amber, thank you for your purchase and the review!
Much appreciated!
Fast delivery great product
4 de fevereiro de 2021
Resposta da Bundle Baby
Hi Samantha, thank you for the review! Much appreciated!
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