Buyee 

I recently discovered the Mercari Store on Buyee. I bought T-shirts, wallets from the Mercari through Buyee and the goods are very value for money.

The promotion of international delivery fees discount is attractive and the delivery was efficiently and professionally arranged by Buyee. I received the items in Hong Kong just a few days after I made the delivery option. Wonderful experience!

Having problem consolidating items... even for a few items.. cancelled my request for several times for no reason

Very efficient communication and quick response. Packaging is good and effective.

I have been using buyee for getting stuff in Japan for many years now.
Navigating their website can sometimes be a bit frustrating but I find the ‘translation’ in their website useful for non Japanese user.
The other reason I like using them is that they are always very helpful and will at least try their best to help us resolve any issue (with or without success) arising from the purchase.

Oh yes, i have had similar experiences with buyee cutomer service, especially this Francis guy, who used every opportunity to lament and complain just to show he is way above his job as customer service. I mean, iy you want to accept this job and get paid, I dont care how smart or over qualified you are, you suck it up! With customer service staff like Francis B writing as a customer service staff, i am using other services such as Blackship and Whit Rabbit Express.

Recently I bought a watch in Buyee website but found that the crocodile leather was a prohibited item to be shipped out of Japan due to customs regulations.

Thankfully the staff of Buyee was able to give a suggestion or rather a solution by helping to take away the crocodile leather and then they can shipped the remaining items to me.

I thought it was quite a good idea although I may not get to receieved the crocodile leather strap. But at least I could still get to enjoy the watch I bought.

Excellent, quick and professional service, fast shipment, very recommended!

It is a good experience in shopping my favourite goods, Mogu long arm people, which are sold solely in Japan through "buyee" in September and early October 2018.
Before that, I have tried many means buying Mogu long arm people but failed. It is a savior to me.
In total, I make three orders in buying all five colurs of Mogu long arm people.

The instructions set out in website of buyee is clear.
The communication through email with buyee regarding the receipt of purchase request, confirmation of making the purchase successfully, notification of receipt of goods and pending the confirmation of shipping arrangement and acknowledgment of receipt of payment of shipping fees is clear and prompt.
The good-in-transit details to Hong Kong is available in the website, and the it is informative.
The delivery time is on schedule.