Bought a Bosch electric screwdriver £10 cheaper than Screwfix - excellent product this is my second one. Buzz delivered on time. Customer service is a bit offline and no rapid response but they do ge... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great delivery. Arrived within 48 hours from me ordering to it arriving. The Item, Dewalt large saw box, is excellent and the price was considerably lower than the major retailers. I fully recommen... Ver mais
I purchased some ONRUNNING trainers for my son for his holiday. He played tennis in them only for the mesh of the trainer to scare with a burn type hole clearly a poorly designed shoe. I reached out t... Ver mais
I was quite sceptical about buying from this company as i saw some negative reviews on here, but decided to risk it and pay by paypal. I bought ring doorbell from them at £20 cheaper than everywhere e... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent value for money
Excellent value for money. Fast and friendly customer service. Delivery time well before due date. All in all very pleased, and will definitely buy from again and happy to recommend. 👍
Great service at really good prices…
Great service at really good prices delivery was good as they kept you informed would definitely shop there again
Awful. Avoid.
Ordered on 21/7, "shipped" on 27/7, still cannot provide tracking number on 29/7, no reply to email. No other way to contact them.
29/7: Jessica from customer service said it was dispatched on 28/7.
1/8: Still not received, no tracking number, and no reply to my emails.

Resposta da Buzz Retail
Goods arrived on time without issue
Goods arrived on time without issue. Email updates were timely.
i have ordered from this company before…
i have ordered from this company before and they have provided consistently a very user friendly fast and effective customer experience
Slow Service - Updated
Order Placed on 9th July. Not expecting to have received my order yet, however the item hasn't even been dispatched. Their website states "Orders are dispatched within 24 working hours of the order being placed." Well this just isn't true clearly as I am not the only customer with slow service and my order has been over 72 working hours and still not dispatched. I have sent the company a message directly asking when the likely dispatch will be and guess what... No response. I would recommend not using this company.
An hour or so posting the review I was contacted by Buzz-Retail to say that my item had now been dispatched and upgraded to next day delivery which was very kind. The reasons given to the delayed dispatch, was lack of drivers and Covid in the warehouse. I would state that on the response this review was mentioned and I was asked if I could update or amend. The package did arrive the next day, however I was surprised to see that the packaging and invoice was all Clubhouse Golf.
Over a week and still no response from customer service
Ordered a power tool from this website, came all in good time, however I emailed customer service twice (the first being 8 days ago) asking for a VAT invoice but I’ve still had no reply whatsoever. You could at least acknowledge my enquiry. Over a week and still no response is no good.

Resposta da Buzz Retail
Great Price, Poor Customer Service
So the price was great, 20% less than other retailers. But the services was so poor; order confirmation email within seconds. The dispatch email came two day later... the link to track the shipping didn't work, the customer services emails just bounced back. It eventually arrived but the whole sales process made me loose confidence that it was a legitimate website. I'll never use again.
edit post reply from buzz retail… the email address i was using was the one given in the shipping confirmation email to me from buzz retail ‘customerservices@…’. No, i did not miss spell it, i clicked on the email address given and it opened a new email automatically. Maybe buzz retail should check the emails they are sending out and make sure they have the right information?

Resposta da Buzz Retail
Ordered a Lego set over a week ago
Good customer service, however the email address is wrong on the website. Unable to get tracking information for delivery even though it's DPD.
Wonderful service
Wonderful service and price much lower than other companies for Lego set purchased.
Arrived within time frame stated and free delivery
Would use again
Not impressed with this company
Not impressed with this company. the delivery did not arrive within the timeframe shown and they said another order had been sent for delivery. i waited for another week for the order to come to which i was told that there was now supply issues for the instant pot. If it had already been dispatched like they claimed there would be no supply issue

Resposta da Buzz Retail
very happy with my purchase
very happy with my purchase! very friendly customer service and I was updated at every stage of the order. very pleasant online shopping experience.
Sony In-Ear Headphones
I purchased Sony Earbuds from Buzz because the price was so good. Order process was smooth and confirmation followed shortly after. I then waited nervously for my purchase to arrive...but not for long though! I only opted for Standard Delivery but they were with me within a few days (posted direct from Costco). I was very impressed and wouldn't hesitate to use them again
ordered a 2TB hard drive and very with…
ordered a 2TB hard drive and very with the service. Also registered my warranty for another 1 year! so happy overall.
my order arrived extremely well packed…
my order arrived extremely well packed and also included a free shaker bottle! thanks guys
the service was excellent
the service was excellent. first time order with this company and delivery arrived within time frame stated and product was just as described.
amazing customer service
amazing customer service, replies within a few hours on email. very impressed with the after sales service and will certainly be visiting them again.
ordered a mixer tap and arrived the…
ordered a mixer tap and arrived the very next day. absolute stunning tap and makes the kitchen look fabulous.
very impressed with the delivery…
very impressed with the delivery service. ordered a LEGO set for my grandkid and he was very happy. will buy again...
very happy with my purchase
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