Byretech Ltd Opiniões 

89
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

First off all their website is very bad . Secondly they don’t have email automation. So you don’t know what will happen and when you order receiving . Third their product quality is 50/50 . Dal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased an item that unfortunately arrived with slight courier delivery damage. Sent an email to Byretech. Replied promptly & no quibble offered refund or replacement. Replacement arrived at no cost... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best customer service I have ever received, hands down. I ordered a shower tray which the courier company damaged whilst in transit. I emailed the team at Byretech and Steve literally replied within s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great value for a low voltage SELV fan. Quick delivery. Technical support from Steve a true Electrical Engineer who understand physics not just regulations. This is the only sensible way to install a... Ver mais

Informações sobre a empresa

  1. Renovação de casas de banho

Informação fornecida por diversas fontes externas

At Byretech we specialise in preventing water damage to domestic and commercial properties. We design and manufacture Seals for Baths & Shower Trays to prevent leaks and guarantee no mould for 10 years. We also offer a large range of Stainless Steel Shower Curtain Rails, Shower Curtains, Replacement Shower Screen Seals, Dispensers, Shower Heads and Hoses all at Incredibly competitive prices. We also ship Worldwide.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(89)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb service

I will definately recommend this company and will return. I ordered a made to measure shower curtain for our wet room. It came on time, but was the incorrect size - i had made the error in measuring. Not a problem. I returned it, it was done correctly and it arrived today at no extra cost.

Communication was excellant and very polite and i know where to go when needing another shower curtain. Good quality and friendly service.

19 de junho de 2017
Opinião espontânea
logótipo da Byretech Ltd

Resposta da Byretech Ltd

Thanks for the email, we always encourage our clients to measure up for a new curtain with a degree of care. Measure twice is the way to go....... https://www.byretech.com/acatalog/Made-To-Measure-Shower-Curtains.html

Classificada 5 em 5 estrelas

First class products

I had a non standard order plus I needed it to be delivered to Spain. I need not have worried. The order was delivered within 6 days, totally correct and the quality of the goods is first class. I am extremely happy with all aspects of my transaction.
Well done Byretech

15 de junho de 2017
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logótipo da Byretech Ltd

Resposta da Byretech Ltd

Thanks for the review....... We love shipping abroad - Can't tell you why, but our products going to worldwide destinations makes us smile - a lot ! Thanks again ! https://www.byretech.com/

Classificada 1 em 5 estrelas

A Spiteful Company

Just like Tim Collins 1 star review - my order was cancelled en route to my house because I complained about paying for next day delivery when their Courier confirmed delivery not until the day after. Their immediate response to my email expressing my disappointment was to dismiss the delay 'as being outwith their control'. My subsequent request for a refund between the next day/standard delivery costs resulted in their cancellation of my order which as I said was actually en route. This action showed the company to be small minded, mean and spiteful - and still treating customers badly after all these years.

Update: Further investigation has shown that the order was handled by (a major) courier as Standard Delivery not Guaranteed Next Day Delivery - as I paid for. Their sophisticated tracking system shows the order was cancelled when just 1 hour away from my house. I think my other reviews show that I am the type of person to praise Companies so it must have been pretty upsetting experience for me to rate a Company with 1 star.
To recap - I paid for express delivery, the company sent it standard delivery and when I complained they stopped delivery when the goods were just 1 hour away from my house. Does that sound like a professional and courteous Company?

14 de junho de 2017
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logótipo da Byretech Ltd

Resposta da Byretech Ltd

Whilst we strive to provide good customer service for all our clients, unfortunately we can’t control our couriers or their delivery times and this was the problem in this case.

Like every other web company, once the item has left us the courier is in control of the delivery.

All we can do is apologise for the distress caused in this instance.

We always try to treat people in a professional and courteous manner as long as its reciprocated by the client.

Classificada 5 em 5 estrelas

Spot on solution for gravity fed system

Phoned for advise on gravity fed system - was going to buy a pump but guys recommended hose n shower head and what a difference - no more dribbling water. From £300 to £20
Cheers guys

Ish

9 de dezembro de 2016
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logótipo da Byretech Ltd

Resposta da Byretech Ltd

Hello form Byretech, You must have had one of these..... https://www.byretech.com/acatalog/Paddle-Single-Mode-Chrome-Shower-Head-Gravity.html

Works a treat for low pressure systems in conjunction with a 10mm or 11mm bore hose which we also do...... https://www.byretech.com/acatalog/Stainless-Steel-Hi-Flow-Shower-Hose.html

Classificada 5 em 5 estrelas

Does what is says on the can!

Used the easy to understand website with good technical info and measurements, to choose a replacement shower hose and choose economy deliver as time was not an issue. Great email feedback re the order and status of delivery. Item arrive 2 days later and I noticed the postage cost via Royal Mail was £2.50, they only charged £1.99 for economy delivery, so made a loss on this part of the service. Guys what a great service you provide, I am well pleased, but do not undercharge on the postage of such a loss cost item. In this day and age £2.50 to cover carriage is well acceptable. Many thanks for a great service, I certainly will be using you again when the need arrises.

6 de setembro de 2015
Opinião espontânea
logótipo da Byretech Ltd

Resposta da Byretech Ltd

Hello again ! We try hard not to over egg the pudding on delivery costs, but to make them realistic. When you see "FREE DELIVERY" on other websites, all you need to remember is that delivery cost is hidden inside the product cost. Thanks again for the review......

Classificada 5 em 5 estrelas

Excellent service

Phoned Byretech with a query after being told of them by a company that no longer manufactures parts for its own (older) products. Discussed the options, came up with a solution which I ordered. Product was delivered next day.

No problems with Byretech, very professional and helpful. I would be happy to use them again or recommend them to anyone.

7 de dezembro de 2011
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Resposta da Byretech Ltd

Thanks so much for the review...... We try our very best to come up with solutions that work.

Classificada 5 em 5 estrelas

Excellent Company would highly recomend

Thank you for prompt delivery of my order, placed on 9th November and received this morning. Item is already up and running in downstairs loo, and is just what I wanted.

Full marks to you for speed, quality and price, and especially for the business card included with the order – a nice, personal touch. Ordering on the internet is very convenient but a bit mechanical. It’s nice to know there are real people out there!

Thanks again, and good luck for the difficult economic times ahead.

15 de novembro de 2011
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logótipo da Byretech Ltd

Resposta da Byretech Ltd

Appreciate the review.... We still do the thank you cards after all these years of trading. We never forget the customer.....

Classificada 1 em 5 estrelas

Absolutely would not recommend

Found out the hard way that they are not equipped in any way to expedite orders (despite offering it as a service). Rather than trying to resolve the issue, they decided to blame me for not recognising that they don't work some of the week (and not at all during weekends).

I paid for next working day delivery and took the day off work to receive the order, and they couldn't fulfil that service at all. As a result, they decided to completely cancel the order at the last minute with no effort whatsoever to resolve the situation leaving me with a day off of work for no reason, and a politicians apology that effectively puts the blame on to me.

If you appreciate companies who actually care about their customers, I'd avoid this one.

14 de novembro de 2011
Opinião espontânea

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