Campervan Finder Opiniões 

182
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wir haben Campervanfinder für unsere 4wöchige Reise durch Neuseeland benutzt und waren mit dem Kontakt (Kristof Kose) und der Betreuung sehr zufrieden. Obwohl man den gesamten Betrag vor Antritt der R... Ver mais

Classificada 5 em 5 estrelas

Jeffrey von Campervanfinder hat mich über einen langen Zeitraum ausführlich und gut beraten und mit guten Angeboten versorgt. Obwohl ich mich ewig nicht entscheiden konnte, blieb er die ganze Zeit ged... Ver mais

Classificada 5 em 5 estrelas

SO FAR SO GOOD Michael nous a accompagné dans le processus de réservation avec réactivité, professionnalisme et pédagogie, le tout en français. Cela apporte beaucoup de confort et les conditions sem... Ver mais

Classificada 5 em 5 estrelas

Jeffrey von Campervan-Finder hat uns sehr gut beraten und uns genau den Camper vermittelt, den wir für die Gibb River Road/ WA benötigt haben ( 4x4 Hillux Automatk Diesel mit Faltzelt, sehr mobil auc... Ver mais

Informações sobre a empresa

Informação fornecida por diversas fontes externas

Compare Campervan Hire rates & see Australia from the luxury of a home on the road. Search 100+ Motorhome, 4WD Camper & RV Rentals on Campervan Finder


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(182)

18 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Campervan finder was extremely helpful

Campervan finder was extremely helpful, in particular James. He was able to accomodate me with all my requirements and found me the best price. I would recommend their services and will definitely use them again.

10 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Beware this company

Beware this company. In the background this is a KIWI company and international fees for money conversion are added.
On the surface everything seems fine but there is minimal communication and exhorbident fees. READ all infomation before you take the plunge with them. I had to cancel for valid medical reasons that were completely ignored. As a result they would not refund my deposit and added additional "cancellation fees". I was out of pocket over $1000.
To add salt to the wounds, I should have read the writing on the wall, when they stuffed up the booking and delayed availability of a vehicle by two weeks with no compensation to me. But they certainly want their money for nothing for cancellation. BEWARE!!!!!!

8 de agosto de 2024
Opinião espontânea
logótipo da Campervan Finder

Resposta da Campervan Finder

Hi Noel,

Thank you for taking the time and writing a review. We take feedback very seriously and always try to improve our service.

Please be aware that you cancelled your motorhome less than 14 days before pick up. Since you made the reservation, the vehicle was several weeks blocked for you and nobody was able to reserve it. The supplier even denied requests of potential customers as you travelled during a very busy time (European school holidays).

Without cancellation fees an effective fleet management would be impossible and suppliers would have a high risk of taking a loss or go out of business.

Our cancellation fees were clearly indicated to you before you paid the deposit and reserved the vehicle. It is common pocedure to charge cancellation fees before pick up with every single supplier all around Australia & New Zealand.

You also had an advantage that you booked your vehicle through us (campervanfinder) as the supplier Austosleepers charges 50% cancellation fees 14 days before pick up. Our cancellation fees were only been 25%.

Additionally we went over and beyond, and granted you most of the cancellation fees as a credit for future use without any expiry date.

We understand that you had to cancel due medical reasons - in our terms we always recommend taking the highest form of travel insurance. Therefore we recommend claiming the cancellation fees with your travel insurance & you are still able to use your credit for future use.

We hope you are able to enjoy a great holiday in the near future and always more than happy to find you a suitable vehicle and help you out as best as possible.

If you have any further questions, please let me know.

Thanks
Campervanfinder Team

Classificada 5 em 5 estrelas

Van booked, can't wait !

I have just booked my van thanks to Gust on Campervan finder. He listened to my needs and was quick to respond. Can't wait to get to New Zealand and start this journey!

5 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional

Very professional, very kind and simple, friendly, and amazing how quick i got all my questions clared.

The company can be proud to have persons like Jeffrey Snider

17 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Gust has been a great help!

Gust has been a great help in finding the suitable campervans. We had to book two campervans for 2 different parts of our trip and Gust was able to find the perfect campervans and get a great deal on them as well. He was also very helpful in answering the multitude of questions we had. Contact through mail was pleasant and punctual.

10 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

James Stapleton-Cotton was so helpful

James Stapleton-Cotton was so helpful, I had lots of queries and he answered them all. He was always there to help me out with every query. I would always recommend him at any time, he went above and beyond.

21 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly and competent

Very friendly and competent. Extremely fast in responding and very helpful with all our questions. Thank you! We can absolutely recommend this company and its staff! 5 Stars!

8 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended!

It's the second time we arranged a campervan rental with Gust's help, he's always been helpful and honest. I highly recommend using Campervan Finder to find the perfect van for your trip.

26 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best choice for your trip

Gust is simply amazing. Quick responses for all of my questions and provided really useful service. I found and booked my dreream motorhome for my trup in NZ. Thanks!

27 de maio de 2024
Opinião espontânea

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