Camping International Opiniões 

260
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased a storage tent that was great for keeping some of my gear when out and about in the van. Unfortunately, on the second time of use a pole snapped. I contacted Camping International and Dean... Ver mais

Classificada 5 em 5 estrelas

Just purchased our first second-hand folding camper from Terry at Camping International. Who was friendly, knowledgeable, efficient and very patient truth be told. We cannot rate the service we... Ver mais

Classificada 5 em 5 estrelas

We recently purchase a Sunncamp trailer tent which had a couple of broken awning poles, so we went to Camping International in Gillingham to see if they sold replacements. Terry was very helpful and o... Ver mais

Classificada 5 em 5 estrelas

Dometic windbreak pro 3 at a fantastic price, arrived in lightning speed, the description on amazon is incorrect as it states Kampa so I was a bit nervous of ordering, however the up to date Dometic... Ver mais

Informações sobre a empresa

  1. Loja de artigos para acampamento
  2. também em
  3. Fornecedor de cilindros de gás
  4. Loja de equipamentos e roupas para actividades ao ar livre
  5. Loja de produtos para autocaravanas

Escrito pela empresa

Camping International has been a family run business since 1984 and has become one of the most respected companies within the industry, and because of this we are able to sell all our products at the most competitive prices. All of our staff are fully trained and experts in their field, some with over 30 years experience. Camping International is housed in an old cinema and many of its original features still remain, but today it houses one of the largest indoor displays of camping and caravanning equipment in the South of England. Over 40,000 sq. ft. dedicated indoors to the outdoors where all the leading brands are stocked at the best prices possible. We are so convinced about our competitive prices that we offer a Price Match Promise where we try to better or match any like for like product found anywhere in stock within the UK. Stocking well known brands such as Kampa, Dometic, Isabella, Dorema, Sunncamp, Vango, Coleman, Outwell, Pennine, Telta, Calor, Campingaz, Quest, Cadac, Outdoor Revolution, Thetford and so many more! Whether you are the Everyday Tent Camper, Enjoy the Freedom of a Campervan or Motorhome, Relax in your Caravan or the Luxury of a Folding Camper, there is something here for everyone. Camping International is truly the Camping & Caravanning One Stop Superstore. We are dog friendly 🐶


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

260 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(260)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

good service

Purchased a vango iris 600 tent. The price was the best i could find online. The tent arroved 3 days after i placed the order. Well packaged...only suggestion for improvement would ne to be kept more informed about delivery date via email.

14 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

The company were pleasant on the phone and made an extra effort to get the product to us quickly. Excellent.

14 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

I had been trying to find a Kampa Ace Air 400 for a few months. I was told by Camping International that they expected a delivery early August and I could reserve one by leaving a deposit. The price of the awning was already the cheapest I had found. Left a deposit and in the middle of July I had a phone call to say it was in and to take final payment. I paid by card and the awning arrived the next day. Excellent Service

12 de agosto de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Easy to deal with.

Easy to order and deal with. Hate the delivery charge though, £5.99!! We were not in when delivery was made so picked it up from DPD depot as no convenient time to deliver. More expense!

10 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Quick Delivery

Just ordered a tent footprint for a Kampa Croyde.
The item was delivered the next afternoon by courier.

Excellent service, would definitely recommend this company.

10 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

I ordered my vango iris 600 on a Sunday and received it on Tuesday. Text message on Monday to say it had been sent and a message on Tuesday telling me the delivery time and even the drivers name. The tent was £199 which was £50 cheaper than the cheapest rival. I can't fault them. Great price and really fast.

9 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

First class service

Placed an order Monday evening, had two e-mails on Tuesday to confirm delivery time and date and the product arrived Wednesday morning bang on time! If there was an option to rate higher than 5 stars then I would. Very impressed :-)

8 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service.

My package arrived next day and I was able to track it's progress with amazing precision. Great price (for 780g Multimat air bed). All in all they gave great service. Highly recommended!

28 de julho de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

What is said on the tin

Product arrived quickly and was exactly what we ordered. Delivery company allowed us to request parcel left in a safe place which was a bonus.

27 de julho de 2015
Opinião espontânea
Classificada 1 em 5 estrelas

Terms and Conditions.

Hiya, your terms and conditions have a section that isn't legal and this renders your whole terms and conditions useless.

Your section which describes damaged and incomplete goods is against the Sale of Goods Act.
If any item is delivered damaged or incomplete a customer is entitled to a full refund and for you to retrieve the item/s.
The customer is not liable by law for any costs endured because of damage caused by bad packaging or the delivery firm.
Your company is responsible for the item until the point of delivery.
A customer does not have to prove the delivery company caused the damage either.

Having terms which incorrectly state a consumers rights is illegal.
You must remove or change this section of your terms and conditions.


Part Delivery/Damaged Goods
All your goods should arrive in perfect condition; however, if you do receive any goods that appear to be faulty or damaged, we must be advised within 48 hours of receipt. We will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses incurred due to late or incomplete deliveries.

25 de julho de 2015
Opinião espontânea
logótipo da Camping International

Resposta da Camping International

Hello Mr McCance.

Thank you for your legal help but reading your advice I feel I need to clarify a few points. Where in our t & c's do we state that we charge for collecting goods that are faulty, damaged or incomplete on delivery as you have implied?

We are fully aware of our legal obligations regarding goods being delivered etc. and have never had any issues before.

The section you have kindly copied & pasted states 'we will not accept responsibility for any additional expenses' .......The key word here is 'additional'.. we will always collect faulty or damaged goods, send replacements etc without the need to charge our customers when we (or our delivery contactor) are responsible without financial penalty for our customers.

Classificada 5 em 5 estrelas

Speedy Service

I purchased two lamps and collected from store. Nice and quick, just walked in, collected and walked out again. Perfect service just before Christmas!

28 de dezembro de 2014
Opinião espontânea
Classificada 3 em 5 estrelas

Electric fan heater - 750/1500 watt

Only manufacturers flimsy box used with no additional packaging used. Heater arrived dented on front.

Fan heater safety tip over switch not working. Not your fault but manufacturer had fitted safety switch upside down!!!

No time to exchange so fixed both problems myself.

Now fixed and working well

21 de dezembro de 2014
Opinião espontânea
Classificada 1 em 5 estrelas

Failure to phone back

Visited their Quest stand and found the enclosure that I was looking for. Unable to order at show as I could not remember which Fiammi awning I had, was promised that if I rang before weekend they would honour show offers. Rang Friday and got answering machine which promised that if I left name and number I would be contacted. Monday no call so rang again. Spoke to Andy who said that he was the shop manager. He was not sure if the enclosure would fit my awning but promised that, without fail, someone with the information would ring me that morning. 30 hours later still waiting.

21 de outubro de 2014
Opinião espontânea
logótipo da Camping International

Resposta da Camping International

Hello

Sorry to hear that it took a while to actually speak to someone in our awning department. It can be very busy in the shop after a show finishes, especially with the NEC. I have spoken with the salesman in question and he assures me that he tried to contact you that afternoon regarding the awning you wished to purchase, but unfortunately couldn't get hold of you and was unable to leave a message.

We do our very best to return customer phone calls, having built up a fantastic reputation over the last 30 years we do not wish to tarnish it by not responding to peoples phone calls.

Regards,

Camping International.

Classificada 5 em 5 estrelas

Excellent service and very friendly.

Brought a folding camper, Terry was so helpful and nothing was too much trouble. Had to travel a way to get there, but was so worth the journey. Also brought lots of accessories, which are very competitively priced. Would definitely visit there again. Also placed an online order, quick delivery and well packaged. See you again soon camping international.

9 de agosto de 2014
Opinião espontânea
Classificada 2 em 5 estrelas

Poor customer services

I have a problem with a tent I purchased in May that is leaking. It has only been used twice and leaked on both occasions, the second time quite significantly.

I emailed info@camping-intl.com on Thursday evening explaining the problem and asking where we go from here, as I am looking for a replacement/exchange.

I have not received any reply/acknowledgement from my email, despite using the email address clearly shown on the website.

5 de agosto de 2014
Opinião espontânea

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