Closs & Hamblin Opiniões 

4151
•
TrustScore: 4 em 5

4,1

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Classificada 1 em 5 estrelas

A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I cont... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4... Ver mais

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Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. também em
  3. Loja de cortinas
  4. Loja de cortinas e persianas

Escrito pela empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,1

Todas as opiniões

(4151)

8 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

A warning- no after sale support when…

A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I contacted Closs and Hamlin for help. Not only did they not keep any of their records from their Guildford shop but there was no help from their Horsham shop which just told me to go to Checkatrade to find someone who repairs blinds. Luxaflex does not do repairs either. I spent altogether over £5.000 in blinds and am not happy for being left in the lurch.

2 de outubro de 2026
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you for your feedback and we're deeply sorry you didn't have a pleasant experience. According to our communication, you've been inquiring about blinds outside of warranty period. We recommended our supplier's trusted repair services and offered a discount code for new blinds. We're really sorry you are disappointed with our service and we wish you the best luck with your window solutions.

Classificada 5 em 5 estrelas

Wonderful service

Wonderful service. Product arrived quickly and well packaged. Would definitely purchase again from this company

30 de junho de 2026
Opinião espontânea
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Resposta da Closs & Hamblin

Thank you so much Sharon, we're pleased you had a great experience! We can't wait to see you again

Classificada 5 em 5 estrelas

Absolutely fantastic customer service experience

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful as Closs & Hamblin and I would definitely recommend them.

1 de junho de 2026
Opinião espontânea
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Resposta da Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had such a positive experience! Please enjoy your new curtains

Classificada 5 em 5 estrelas

Five stars.... excellent service

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.

17 de maio de 2026
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much Alison, we're thrilled you had a great experience! Thank you for your support and please enjoy your new curtains!

Classificada 5 em 5 estrelas

Excellent professional service frm Andrew

Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

16 de maio de 2026
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much, Teresa! We're thrilled you were pleased with Andrew's work, and we look forward to installing your new shutters!

Classificada 5 em 5 estrelas

Good company, however poor quality paper

Ordering was relatively easy and paper came within a few days of ordering. Unfortunately, whilst not Closs and Hamblin's fault the paper we purchased, (Villa Nova Arriccio paper), was not particularly good quality, despite it being marketed as such. Our decorator found it very difficult to work with, despite using the recommended adhesive and following the installation instructions

28 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The customer service agent was really…

The customer service agent was really pleasant and helpful when I rang to enquire if my order had shipped as apparently there was a failed delivery attempt (there wasn't, they just didn't knock or ring!)

The courier is awful (Fed Ex) but the customer service at Closs and Hamblin was lovely - shout out to Malcolm for all of his help and his follow up email.

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Overall very good

A bit of a curate's egg however after a long delay we received our curtains which are of excellent quality. There was a supplier problem so not really the fault of C and H.
On a previous occasion the service was exemplary so just one of those things.
If you want quality this is the place to go

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

A wonderful selection of quality fabrics, helpful and friendly staff. Highly recommended and swift, efficient organisation of installation of blind. Many thanks

15 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No longer in Eastbourne.

9 de maio de 2025
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Barry, sadly that's true - our showroom in Eastbourne is now closed, as shown online. You can still use our m2m services in this area by contacting our team. Kind regards, Naomi

Classificada 5 em 5 estrelas

Closs & Hamblin in Brighton are always…

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall in an old house!), the fitters, Anthony and Phil, found ingenious solutions to every problem and, with patience and incredible skill, created a perfect result. If only all tradespeople took the same pride in their work as these excellent guys!

22 de abril de 2025
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Resposta da Closs & Hamblin

Thank you so much for this amazing feedback, we forwarded this to the team and we're really happy you had a pleasant experience. Please enjoy your new window dressings and we hope to see you back soon. Kind regards, Naomi

Classificada 1 em 5 estrelas

Went to the Canterbury store today

Went to the Canterbury store today. Totally ignored by staff as to what we were there for. No interest in us. Very disappointing. We will go elsewhere for our upholstery needs.

22 de fevereiro de 2025
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello Sian, we're so sorry you didn't have a satisfactory experience. Our team is usually very engaged, so we will investigate further. We hope you'll experience a much better welcome next time you visit us. Please accept our apologies, and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Brilliant company to deal with!

I bought some Laura Ashley curtains online last week after telephoning with queries. The gentleman was very helpful as I was calling from Guernsey where we do not pay VAT. They arrived earlier than expected, well packaged and the VAT was refunded to my account a day before the curtains arrived! Would DEFINITELY use this company in the future.

5 de novembro de 2024
Opinião espontânea
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Resposta da Closs & Hamblin

Thank you so much for your amazing feedback, we're looking forward to seeing you again! Please have a lovely week.

Classificada 1 em 5 estrelas

Ordered 2 nets came after 3 weeks not…

Ordered 2 nets came after 3 weeks not 2.shabby service wrong address got 1 set not 2 .gentleman that served me was okay blonde lady when I said I wanted a refund who had nothing to do with my query was shaking her head. Rubbish service

3 de setembro de 2024
Opinião espontânea
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Resposta da Closs & Hamblin

Hi Jill, we're so sorry for the unpleasant experience you had with us, could you please provide us with the store location so we can investigate further?

Classificada 5 em 5 estrelas

Julie and Sharon from Chichester made…

Julie and Sharon from Chichester made our curtain buying experience fun. They are full of energy and totally trustworthy. Chris who put up our rails and curtains for the whole house was calm and methodical and the whole experience was a pleasure.

18 de julho de 2024
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your review, we're so happy you had a pleasant experience!

Classificada 5 em 5 estrelas

Fast delivery,easy to order online

Fast delivery,easy to order online,I will use this company again without hesitation!

23 de abril de 2024
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had a great experience! See you soon!

Classificada 5 em 5 estrelas

Wonderful Service from Beginning to End!

A great experience with Closs & Hamblin. Sam is very lovely, friendly and wonderfully knowledgeable, with great advice about the right curtains for our space. We were trust with loads of samples to check out in our own time. The ordering was very easy. Chris, who fitted our pole perfectly, also very friendly. And the curtains are perfect, exactly what I imagined. Very happy and would highly recommend!

9 de maio de 2024
Opinião espontânea

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