Closs & Hamblin Opiniões 

4151
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A warning- no after sale support when something goes wrong. I had my house fitted with Luxaflex blinds from the Guildford shop which has since closed down. Two of the blinds developed problems. I cont... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. também em
  3. Loja de cortinas
  4. Loja de cortinas e persianas

Escrito pela empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(4151)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

An excellent experience with this…

An excellent experience with this Company. Very fast delivery and the curtains I ordered are beautiful. Highly recommended.

21 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your kind feedback, Katherine! Please enjoy your new beautiful curtains!

Classificada 5 em 5 estrelas

On line order - My order was very professionally…

My order was very professionally processioned and received the package without any delay. Will be very happy to order from them again. Well done!

20 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for the lovely feedback, Elizabeth! We're thrilled you are happy with your order, and we can't wait to see you again!

Classificada 5 em 5 estrelas

Excellent!

I asked a question in the morning, had an answer by return, ordered in the afternoon and delivered the next day! Excellent. Ordered Hot Paks and they're super warm for this weather.

8 de dezembro de 2022
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you fo much for your feedback, we're pleased you had a great experience! Stay warm

Classificada 5 em 5 estrelas

Lovely Company

My items were easy to order with super fast delivery, my Laura Ashley items arrived in excellent packaging, really good company. Will definitely use again in the future.

6 de dezembro de 2022
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Anne and thank you so much for your feedback, we're pleased you had a good experience and we hope to see you again soon!

Classificada 5 em 5 estrelas

Good products; fast delivery.

Have used this company several times before.
Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goods. This year I got most things at a discounted price, even in the lead up to Christmas. This is a competitive field (ProCook, Dunelm, Lakeland and others....), and I can see why C and H have to discount many products. However, quality is high, and delivery very efficient (better than many this time of year).
I shall continue to use this company, I am sure.

15 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much, Kevin, we're pleased to see you again! We hope you'll enjoy our new arrivals as well, and we wish you happy holidays!

Classificada 5 em 5 estrelas

Amazingly fast delivery

Amazingly fast delivery. Ordered Thu 15.00 hrs arrived Friday 11.00 hrs - unbelievable delivery

16 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Natasha, thank you for your feedback - we're always happy to see our deliveries arriving sooner than expected!

Classificada 5 em 5 estrelas

Exceptional

The range is extensive, the quality great and the staff exceptional. We'll use you for the entire house.

14 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello and thank you so much for your feedback, we're looking forward to helping you with your home! Please have a lovely week.

Classificada 5 em 5 estrelas

Tablecloth

Ordered a tablecloth.
Good quality super quick delivery

26 de novembro de 2022
Opinião espontânea
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you so much for your feedback, we're pleased you had a pleasant experience!

Classificada 5 em 5 estrelas

Fab scissors and very helpful staff on the phone

Very helpful on the phone as my e voucher code wouldn’t work, the scissors I received have some weight to them they will be much used

3 de dezembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

We're pleased we could help you with your voucher, please get in touch anytime! Enjoy your shopping and we hope to see you again soon!

Classificada 5 em 5 estrelas

Excellent service all round.

Excellent service all round.
Well thought out site, great price and super fast delivery.
The item was well packaged and as described.
What's not to like?
Will use again. :)

17 de novembro de 2022
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Resposta da Closs & Hamblin

Hi Lee, thank you so much for a glowing review, we're so happy you had a great experience! Please come again and in a meantime, enjoy your holidays!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Really quick delivery. Great product.

30 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Thank you for your review Diane, we hope you have a great week ahead!

Classificada 1 em 5 estrelas

Battered 'box' - Missing items.

Completely battered 'box'. Held together with tape but was really just cardboard wrapped around my items. Large hole one end so two items missing. Two small items were in a bag from courier company otherwise I'd have lost them too. Cardboard has been used to send items somewhere else as part of their address label still on 'box'.

1 de dezembro de 2022
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Resposta da Closs & Hamblin

Hi Hannah, I'm sorry to hear about the condition of the parcel, we'll enquiry with our delivery company to investigate why the box was so damaged. In terms of boxes being previously used, we try to recycle our boxes to reduce waste and our environmental impact, however, we do our best to send the parcels in the best condition possible. Again, sorry this happened and we are really grateful for your feedback.

Classificada 5 em 5 estrelas

Quick service and delivery

Quick service and delivery. No problems at all.

30 de novembro de 2022
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Resposta da Closs & Hamblin

Thank you for the review, we're pleased you had a good experience with us!

Classificada 5 em 5 estrelas

I ordered online and they didn't have…

I ordered online and they didn't have exactly what I wanted so phoned me to discuss my order and work out the best way of getting the amount of curtain fabric I wanted. Helpful and pleasant staff.

30 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Jill, thanks so much for your lovely feedback, we're happy our staff was able to help you. Please have a lovely week ahead!

Classificada 5 em 5 estrelas

Well packaged and delivered on time

Well packaged and delivered on time. Can’t fault this company, have ordered from them a couple of times before, always good products and service.

30 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Sue, thank you for shopping with us again and for your lovely review, we hope to see you again soon!

Classificada 5 em 5 estrelas

Really good price and quick delivery

Really good price and quick delivery. We are very pleased with our new curtains.

30 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hi Lynn, we're pleased you found the experience satisfying, and please enjoy your new set of curtains!

Classificada 2 em 5 estrelas

Great online customer experience

Great online customer experience, but still waiting for the sample order. After ordering we're informed several times that it's going to take a while, but it's frustrating when the client wants to see what's available.
Will the actual order take even longer?

30 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

Hello and thank you for your feedback. Sadly, due to strikes, the festive season rush and staff shortages, our couriers are experiencing delays and sadly we cannot help it. However, I do understand your frustration and we hope your next parcel will arrive swiftly.

Classificada 5 em 5 estrelas

Impressed I could speak to someone in…

Impressed I could speak to someone in the Winchester store, she was very helpful. It’s sad the store is only going to offer a bespoke service for curtains in the future. We need craft Supplies.

26 de novembro de 2022
logótipo da Closs & Hamblin

Resposta da Closs & Hamblin

We're sorry to close our big Winchester store, however, we can no longer sustain selling crafts. As a sewist myself, I appreciate it's not great news, but we truly hope you will something to love about our new showrooms! Thank you for your lovely feedback.

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