Canvas Castle Opiniões 

1095
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello Canvas, I recently purchased a new home that is currently being renovated and with that, I am redecorating. I LOVE Banksy and came across your site while searching. Not only did I find wh... Ver mais

Classificada 5 em 5 estrelas

I’d like to thank CANVAS CASTLE for the tailored solution they offered to address my unique requirements, along with the sincere attention shown during my ordering experience. Their quick response mad... Ver mais

Classificada 1 em 5 estrelas

No customer service number. Email person maybe a bot is a wise asx excuse maker for a continuous series of lies. There art work isn't posted to anything. It's a rolled up poster. HEED. Shop elsewhe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was only supposed to browse, but clearly your collections had other plans for me. I absolutely love the variety you offer—there’s so much to choose from! Prices are very reasonable with sales tha... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,1

Todas as opiniões

(1095)

80 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Hello Canvas!

Hello Canvas, I recently purchased a new home that is currently being renovated and with that, I am redecorating. I LOVE Banksy and came across your site while searching. Not only did I find what I was looking for, but I am in awe over your amazing collection. Winning $1000 would allow me to purchase more of your amazing art for my new home.

Thank you for this amazing opportunity.

Alain LeBlanc
Therford Mines, Quebec, Canada

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No customer service number

No customer service number. Email person maybe a bot is a wise asx excuse maker for a continuous series of lies.
There art work isn't posted to anything. It's a rolled up poster.
HEED. Shop elsewhere. You'll be way better off.

7 de julho de 2026
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Greg! We've been over this with you numerous times - you didn't select an inner frame or floating frame and so received the print only. As per our emails you're welcome to send it back for a full refund or we're happy to have it shipped to you stretched and ready to hang also.

Classificada 5 em 5 estrelas

I was only supposed to browse

I was only supposed to browse, but clearly your collections had other plans for me.
I absolutely love the variety you offer—there’s so much to choose from! Prices are very reasonable with sales that make saying “just one” completely unrealistic. I have recently renovated and now my walls are desperately in need of some love and attention 💕 My biggest challenge is getting my husband on board with my style; guess I will go rogue (I’m sure he will love it eventually) 🤔🤞😁

22 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

CANVAS CASTLE unmatched

I’d like to thank CANVAS CASTLE for the tailored solution they offered to address my unique requirements, along with the sincere attention shown during my ordering experience. Their quick response made sure that my transaction went off without a hitch. There is such a wide range of options available, which made it a bit tough to choose!!! I will definitely shop with them again soon, such a great addition to my wall space!! Can’t wait to buy another.

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS SCAM BUSINESS!

DO NOT BUY FROM THIS SCAM BUSINESS!
They front as a US business (Miami address), they ship from NY and NJ, they don’t allow any refunds or cancellations, hmmm why is this? Oh of course, because they’re happy to return your item for a full refund, once you ship it to NEW ZEALAND, at a cost of almost twice the price of the item. So of course you’ll keep it and they’ll keep SCAMMING customers. Didn’t even bother looking at the quality because I no longer wanted it BEFORE it shipped but they went ahead and shipped anyway and now I can’t return it….

The cancellation request email was sent within 24 hours…..
But when you’re a SCAM BUSINESS, you say what you want. I have emails with time stamps and dates….

But also, lovely response. I also have numerous emails from the “legit business” calling me names, pathetic, poor a cockroach (really? A cockroach? What year is this lmao)
But never once was a US return address offered, only NZ, and insults.
Because this is not a legit business. DO NOT BUY FROM THIS SCAM BUSINESS!

All emails where this business replied or contacted me without being solicited to, as well as the names I was called, are saved and available for public viewing….

3 de maio de 2026
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Rich - I'm so sorry you're upset. We have emailed you about this - the NY address on your tracking is the Fedex processing center address. We are in Miami, we don't have a print team in NY. I know you're upset we couldn't stop your package from shipping before you requested a cancelation, all orders are shipped within 24 hours and you emailed us 3 days after you ordered. You can send it back to any one of the 3 return addresses we gave Rich; US, UK or NZ. Please email our support team if you require assistance, we're here to help x

Update: your words are completely untrue Rich, we would never say negative things to a customer. Please either reach out to us or stop these untrue and defamatory things.

Classificada 5 em 5 estrelas

Why I Appreciate Canvas Castle

My favorite part about Canvas Castle is their commitment to making high-quality art accessible to everyone. They offer beautiful, well-crafted pieces at prices that everyday people can actually afford, which is something you don’t see often in the art world. Instead of treating art like an exclusive luxury only meant for wealthy collectors, they understand that real art should be something people can enjoy in their own homes and lives without spending a fortune.

What really stands out to me is that Canvas Castle puts ordinary people first. They recognize that art has value beyond just status or price tags — it’s about emotion, creativity, inspiration, and personal connection. While many high-end galleries focus on exclusivity and overpriced pieces that most people could never realistically buy, Canvas Castle takes a different approach by making meaningful, high-quality artwork available to a wider audience.

It’s refreshing to see a company that genuinely cares about both quality and affordability. They prove that you don’t have to sacrifice craftsmanship or artistic beauty just because you’re shopping within a reasonable budget. Canvas Castle makes it possible for more people to experience and appreciate true art in a way that feels welcoming, realistic, and inclusive.

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My favourite thing about canvas castle…

My favourite thing about canvas castle is that the descriptions and quality of the product is very accurate. They frame up easily and even though I’m on the other side of the world delivery is no issue.

Will always recommend Canvas Castle

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Worst experience ever

Worst experience ever with rude, unprofessional, disrespectful email correspondence due to request of return and refund as I assumed I was purchasing canvas “art” instead of cheap print. Terrible customer service, cheap product

15 de maio de 2026
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Tammy - we have no one under your name, you have the wrong company herem Both our framed art and prints are of the highest quality and we always look after our customers Please email the support@canvas-castle.com team x

Classificada 1 em 5 estrelas

This is HORRIBLE

This is HORRIBLE! The colors are dull, the picture is blurry. Very misleading in what your really getting. Its cheap, because your getting cheap quality. I have never been so disappointed. Customer service, never mind, there is no service. Unless your ready to here someone lie to you. Save your money, shop somewhere else.

17 de abril de 2026
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Jodi - you have the wrong company here. We have no one under your name and we always look after our customers. All our prints are 10,000px to ensure perfect clarity but we would happily refund or resend another if there was an issue. Please email the support@canvas-castle.com team x

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