Canvas Castle Opiniões 

1095
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello Canvas, I recently purchased a new home that is currently being renovated and with that, I am redecorating. I LOVE Banksy and came across your site while searching. Not only did I find wh... Ver mais

Classificada 5 em 5 estrelas

I’d like to thank CANVAS CASTLE for the tailored solution they offered to address my unique requirements, along with the sincere attention shown during my ordering experience. Their quick response mad... Ver mais

Classificada 1 em 5 estrelas

No customer service number. Email person maybe a bot is a wise asx excuse maker for a continuous series of lies. There art work isn't posted to anything. It's a rolled up poster. HEED. Shop elsewhe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was only supposed to browse, but clearly your collections had other plans for me. I absolutely love the variety you offer—there’s so much to choose from! Prices are very reasonable with sales tha... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1095)

80 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

READ ALL REVIEWS!!!!

READ ALL REVIEWS! Customer service (which should not be called customer service) very rude !
They ask for you to take down the review and they will work something out afterward.

12 de janeiro de 2026
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Mindy - we absolutely want to help you out here. You ordered the wrong artwork and we've given you the return address, a partial refund option, shipping price only for your preferred order. I'm sorry you're upset but all we want to do is look after you here x

Classificada 1 em 5 estrelas

Do not buy large horizontal prints from…

Do not buy large horizontal prints from this company. The inner frame is to weak to support hanging, print bending in the middle. I sent several respectful emails asking for hanging recommendations. Responses were rude and disrespectful, blaming me.

Re company's reply - I am 100% certain I have the right business. I have an email trail to prove it. This is Canvas Castle's standard response to all complaints.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

**update - if you have the right company please provide your name or order number. You're welcome to do it here if you don't want to email us, we're happy to help you here also but we truly haven't received any unhappy customers or complaints

Hi there! We have no recent frame complaints or unhappy customer emails, I am 100% certain you have the wrong company here! If you are writing about Canvas Castle please email the support@canvas-castle.com team and we can resend or refund immediatly x

Classificada 1 em 5 estrelas

I am very disappointed with my…

I am very disappointed with my experience. The website says that the canvas comes with an inner frame. But mine was delivered and did not include the frame. When I inquired, they wanted to charge me twice as much for the frame as I had paid for the canvas. And their customer service really didn’t care that I had an issue. Very disappointed.

1 de dezembro de 2025
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Greg! I'm sorry you've had a tough experience. We've emailed you about this - the website says every artwork comes with a frame option, but you didn't select "with frame" so received the print only. We're happy to send you the frame which is by far the cheapest price you will find anywhere in the world (this frame is nearly 2 meters long!) otherwise you're welcome to return it. Thank you, CC

Classificada 1 em 5 estrelas

I had almost the exact same exchange as…

I had almost the exact same exchange as Kate below. They threatened to email my employer and say that I was racist and sexist. This is one of the absolute worst companies I have ever dealt with stay far far away. I’m sure they will write some BS response. Reality is they should be shut down from advertising on IG and FB.

EDIT: This reply is the same as all the others. On Tue, Nov 11, 2025 at 5:49 PM Canvas Castle support@ canvas-castle.com wrote:
Okay we've found the contact details for senior management at your company. We're going to be forwarding them your racist and homophobic emails you sent in the other email thread. How does that sound you little racist? You have 12 hours to change your review or we'll be forwarding them your

11 de novembro de 2025
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Eric - this is not our company, we would never write anything like that to our customers. You may have purchased either from Canva Castle or Castle Canvas or another company of a similar name. These companies often don't have Trustpilot accounts. Please feel free to email our support@canvas-castle.com team

Classificada 5 em 5 estrelas

Vibrancy

The colour, vibrancy of you items. It’s so hard to choose just one… so I chose two! Thank you.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Non Profit Community Behavioral Health seeking Artwork!

Great prices, sales, and service! We are a nonprofit behavioral healthcare facility in rural WA State who serves the mentally ill and substance use disorders. We have recently painted the inside of our building and are greatly needing artwork for our building. With cuts to Medicare and Medicaid funding, our budget has taken a huge hit and we would be extremely grateful of any opportunity to win the $1000 giveaway to our organization!

25 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Quality

I purchased some graffiti prints for my young family and they look amazing. The canvas and print quality is better than expected and the packaging was perfect, no damage in transit. The selection of prints is amazing too.. Thank you Canvas Castle, I recommend your site to family and friends..

24 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Banksy Prints 10/10!

I love Canvas Castle for their Banksy prints.

I wasn't quite sure what to expect from ordering prints online from overseas, but I was really happy with the quality, the service and delivery times.

I’ve put the canvases throughout the living area of my house and they compliment my home perfectly.
I still have the living area upstairs to do...



24 de novembro de 2024
Opinião espontânea

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