Canvas Castle Opiniões 

1096
TrustScore: 4 em 5

4,1

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello Canvas, I recently purchased a new home that is currently being renovated and with that, I am redecorating. I LOVE Banksy and came across your site while searching. Not only did I find wh... Ver mais

Classificada 5 em 5 estrelas

I’d like to thank CANVAS CASTLE for the tailored solution they offered to address my unique requirements, along with the sincere attention shown during my ordering experience. Their quick response mad... Ver mais

Classificada 1 em 5 estrelas

No customer service number. Email person maybe a bot is a wise asx excuse maker for a continuous series of lies. There art work isn't posted to anything. It's a rolled up poster. HEED. Shop elsewhe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The quality is excellent and the art is beautiful the price unbelievable and it so easy to order. I get all my art with Canvas.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1096)

81 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Finger weg von dieser Firma

Finger weg von dieser Firma. Halten sich an keinerlei gesellschaftlichen Regeln. Kommt kein Geld trotz sofortiger Stornierung. Habe jetzt Anzeige erstattet

An der Antwort sieht man deutlich, dass die Firma nicht versteht!!!
Natürlich wurde die Lieferung nicht angenommen und wird es auch nicht, weil die Bestellung bereits nach 10 Stunden widerrufen wurde.
ALSO nochmals der dringende Hinweis lasst die Finger weg von diesem Laden!!!!

Übrigens werde ich in Mails als Idiot und anderen Namen aus dem 3.Reich beschimpft. Das geht gar nicht!!!

27 de novembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Markus - the courier was unable to deliver as you weren't home and so awaited you to contact them to redeliver. You didn't do this so we resent with instruction to leave outside your door. We have emailed you all this information. In the future please answer the courier phone calls and emails if a delivery is missed. Thank you

Classificada 5 em 5 estrelas

Ma découverte.

J’aime beaucoup votre panoplie de toiles qui sont magnifiques! Je suis ravi de vous découvrir.
J’ai l’intention d’acheter une de vos toiles .

23 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer Beware

Buyer Beware
I ordered three 28x40 canvas prints with frames (Kaws, Grumpy Kaws, and Rain - Banksy), the color was not vibrant as advertised and the quality was extremely cheap. Although the site notes 30 Day Money Back Guarantee and for any reason if you are unsatisfied contact the team for support, you will receive an email stating all sales are final and to have a good rest of the year and a better 2025 (yes, that was the actual response). No options were provided to help resolve my issue of receiving unsatisfactory products. As others have stated go with anyone else even Amazon for better quality, customer support, and a true money back guarantee. This was false advertisement with no intentions on providing best in class customer service that they state on their site. Run do not walk away from this terrible product and customer service. It is very hard for me to believe the high ratings that have been received are all from actual customers.
- Shea

The below response is a lie. My complaint was not regarding the type of border nor did they provide a return address. To be clear, my complaint is regarding the poor quality, false advertisement (of the actual print quality and the 30 Day Money Back Guarantee), and now poor customer service. There has been zero movement on assisting with a refund, but instead I received an email stating they will no longer communicate with me if I don’t remove my post. Again RUN do not spend your money with this company.

1 de dezembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Shea - much of what you have written is incorrect here. Your complaint was about the border - we explained that each canvas gets the 1.2/3cm mirror edge border. We have given you the return address, you can absolutely send it back - the all sales are final relates to you wanting to change one of your canvases after you ordered, but your order had already shipped. Please just email our team Shea - we will look after you.

Kind regards
CC

Classificada 5 em 5 estrelas

I chose the Tree OF Life

I chose the Tree OF Life! I love it as I love family, very much, and friends
That are Family as well. I Cherish the Love. I want to show that in this Art.

1 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

TOTAL SCAM!!

TOTAL SCAM!!! You can buy FRAMED, READY to HANG art from Amazon at the same price, with FREE RETURNS!!! Do NOT buy from Canvas Castle... Buyer Beware!!!! ZERO STARS!!! Poor quality print, chincy "DIY" frame... Garbage products!!! Amazon's prints are more vibrant and easier to buy/return with... DO NOT BUY from Canvas Castle!!!

1 de dezembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi Patrick - we don't have anyone under your name sorry, you may have the wrong company here. We have ready to hang frames, diy frames, and no-frame options - all at the world's lowest prices, and we absolutely allow returns. If you have the correct company please just email the support@canvas-castle.com team

Classificada 1 em 5 estrelas

Bait and switch

Bait and switch! Do not buy, they don’t except returns and sent the order incomplete.
Zero accountability or ethics

29 de novembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

HI David - we received your email and replied. You didn't order a frame and so didn't get one, we have offered to send you one for and you're welcome to return for a refund to the address provided. Please just check your email

Classificada 5 em 5 estrelas

My favorite thing about Canvas Castle…

My favorite thing about Canvas Castle is the exceptional quality and creativity of your products. The way each piece brings life, warmth, and personality to any space is truly remarkable. I also appreciate the wide variety of designs that cater to different tastes and styles, making it easy to find something unique and perfect for every occasion. Your attention to detail and dedication to creating inspiring art never fails to impress!

5 de setembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Love the Banksy art

Love the Banksy art! My only issue is that they don't have the frames to mount the canvas on the largest pieces as part of the packages. They will provide them separately, it's just that the cost is then much higher.

27 de novembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hello! Thank you for the feedback. Please note giant frames are very large - up to two metres in length - and the $118 we charge for customers for these giant frames is shipping cost only. We cover all other expenses for our customers. Our giant frame cost is by some margin the cheapest price in the world

Kind regards
CC

Classificada 5 em 5 estrelas

I wasn't expecting the quality that…

I wasn't expecting the quality that came with the print. I ordered it on a whim but I really like it. It's encouraging to get something ordered online to be more than expected , doesn't happen most of the time. Thank you.

27 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company

Avoid this company , I would NEVER buy from them again , waited 4 weeks and still no delivery,
I emailed Custer service and their replies were so rude ,
Avoid avoid avoid
Worse company I have EVER dealt with

27 de novembro de 2024
Opinião espontânea
logótipo da Canvas Castle

Resposta da Canvas Castle

Hi John - we have replied to your email - you ordered 13 days ago and it's just about to be delivered. I'm sorry you're upset but there are no issues with your order at all

https://www.dpdgroup.com/nl/mydpd/my-parcels/incoming?parcelNumber=84130000097071

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