Caprinos Pizza Opiniões 

432
TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This is our 2nd time ordering from this restaurant, the first time was great. Unfortunately had a bad experience this time, we were called by the delivery driver to say they were outside, howe... Ver mais

Classificada 1 em 5 estrelas

RUBISH PEOPLE. HUMILATING THE CUSTOMERS BC THE DRIVER IS LAZY TO COME IN AND WHEN YOU CALL THEM THEY ARE SUPER IN RUSH AND ALL THEY CAN DO IS TO TELL YOU TO CALL JUST EAT FOR A REFUND. ABSOLUTELY DIS... Ver mais

Classificada 5 em 5 estrelas

Absolutely perfect pizzas and loaded fries delivered before estimated time for a decent price. Used their website which had a offer included so that might have influenced the price a little. Will... Ver mais

Classificada 5 em 5 estrelas

The food was amazing ! Great taste with plenty of pizzas to choose from only critic I could say is that they should bring back the veggie meat pizza other than that the staff and delivery employees ar... Ver mais

Informações sobre a empresa


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

432 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(432)

115 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

awful customer service

Im absolutely fuming I placed an order with one less 7 on my phone number , they told me that they have been ringing me however I called my phone number but with one less 7 and it was unavailable becasue it’s not a phone number the worker told me they kept trying to call me also told me that the delivery driver isn’t going to deliver to my house again becasue he’s hot and it’s on a main road which is no excuse becasue in the box of information I specifically said please go to the back gate however I didn’t even get a knock on my front door or anything my friend ordered of here yesterday and she didn’t answer the door but her food was on the doorstep, I’ve ordered from here so many times and had no problems really not happy !!!

13 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

The sad end of a delightful experience.

I am so disappointed. It has been a real treat for me to enjoy a pizza from my local Caprinos for the last four years. Now things have changed. It must be under new management because the same pizzas, as described, are now so different - barely edible in fact. Customer service has plummeted as well. My last purchase was supposed to be delivered within 40 minutes. It took over an hour.
It was delivered by a surly driver without explanation or apology, he only spoke to demand the payment. I think that was the only English he could speak.

It's very sad that a pleasant experience is no longer available.

27 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unfortunately I don't have a good…

Unfortunately I don't have a good opinion.When I tried to order a pizza through the app unfortunately it couldn't be done then I ordered through the website but unfortunately it also failed. And after about 20 minutes I saw an email that the pizza couldn't be ordered because the website doesn't work either and that I have to call to place an order so that's what I did I waited about 40 minutes for delivery then it turned out that one pizza wasn't the one I ordered so I phoned them again with complaints but they said I had to make mistake it’s not their fault
I’m sure I didn’t order Hawaiian pizza because I hate that kind of pizza.
But finally they agreed to change and I returned the wrong one and they gave me correct one.

29 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I used to love their pizza

I used to love their pizza, but it's turned into nasty frozen pizza bases, cold, missing items,s never a refund, nothing, even when they don't even give you the food you ordered I just don't understand how my got to pizza takeaway as turned into this FROME

8 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid like the plague

If you’re vegan or ‘plant based’, avoid this place at all costs. The meatless feast pizza I ordered was inedible and one of the worst pizzas I have ever had. I couldn’t even finish one slice of pizza. Now UberEats is refusing to refund my order despite the awful quality and 98% of the pizza being uneaten. Unacceptable.

17 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Deep fried pizza bruv

Deep fried pizza bruv, could have been better if they put the cup if oil on the side and I drink it. The guys are scratching themselves no hygiene. Dont order from high Wycombe one!

16 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

If you’re in Croydon and craving a…

If you’re in Croydon and craving a proper pizza, look no further than Caprinos Pizza — a true hidden gem that delivers both flavour and service in equal measure.

Let’s start with the star of the show: the pizza. Quite simply, it’s the best in Croydon. Generously topped, perfectly cooked, and with that ideal balance of a crispy base and fluffy crust, Caprinos consistently hits the mark. Whether you’re into classic Margheritas or a Vegi Hot, every bite is packed with quality and flavour. It’s clear they use fresh ingredients and take pride in what they serve.

But what really elevates the experience is the customer service. The lady at the front is an absolute credit to the place — friendly, welcoming, and always going the extra mile to make sure your order is right and your visit enjoyable. It’s rare to find such personal, attentive service in a fast-paced takeaway setting, but she nails it every time.

Whether you’re popping in for a quick bite or ordering for a cosy night in, Caprinos Pizza in Croydon never disappoints. Great food, top service, and unbeatable value — it’s a local favourite for a reason.

Rating: 5/5
Highly recommended!

15 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rude and worse food quality

Order pizza deal from Caprinos pizza Reading but one get one free. The pepperoni pizza hardly had any pepperoni on it, so called the resturant and he did not even listen and started to argue which than quickly changed to bad words from the takeaway side.

2 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Really bad customer service from…

Really bad customer service from Caprinos in Northwich. They first sent me the wrong pizza they sent me a pepperoni when I ordered a margarita. The driver asked if I would just like to keep this pizza (I am a vegetarian). They then took over 45minutes to deliver the new pizza which was the wrong size and freezing cold by this time the hot desert I ordered was freezing. I phoned them and asked if they would at least have offer a £2.99 refund for the desert they declined. They did not offer to send a warm pizza, warm desert correct pizza size a voucher, a refund nothing. They were very happy to loose my custom.
Awful customer service - Northwich.

8 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Service charge breaking the law

I ordered my pizza online and the price stated £9.99
I went through to completion to pay and the Order total had changed to £10.49…….apparently there is a “service charge” of 50p that is not mentioned prior
This is against U.K. law and quite frankly i do not know how they keep getting away with breaking the law and charging customers more than the stated price
I will never use this company again

26 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Charged 10.49 for a 9.99 pizza

Charged 10.49 for a 9.99 pizza. 50 pence surcharge that comes up after you've agreed to pay. Which brakes uk law. I collected the pizza, did I pay you to cook it for me?

Very odd thin pizza that I can see through if I put it up to the window.

Soggy thin crust that appears to be fried and crispy underneath.

14 bits of pepperoni on a 10 slice pizza.

I won't be back.

Con merchants.

20 de abril de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais