I usually groan when my printer is low on ink. I used to spend nearly $100 buying one color and one black and white HP inkjet cartridge for my printer. I was thrilled with the bargain I got with Cap... Ver mais
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I am greatly impressed with the service rendered by Captivate in response to my recent order. Not only was the order filled promptly and correctly but the packaging was compact and efficient... Ver mais
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have been only using these for a month b/c the company I work for just foundout about recycled cartridges and we love them. they work great, just like a brand new cartridge from any office store. I wo... Ver mais
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I am in awe over my whole experience. From the moment that an customer service agent offered to assist me to the what seemed like next day delivery. My whole experience was great. Just so h... Ver mais
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Informações sobre a empresa
Informações de contacto
100 Raycraft Drive, 48847, Ithaca, MI
- 855-454-8444
- customersupport@captivateink.com
- www.captivateink.com
4,7
Excelente
94 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
AWESOME company
Easy to use site, items available when needed, ships really quickly, AWESOME COMPANY
3 de maio de 2017
Opinião espontânea
Resposta da Captivate Ink
Hi Kirstyn. Thanks for the review and the kind words! We're looking forward to working with you again in the future. Have a good one!
Good value ink
Came promptly and was easy to install. This is my second order and both went well.
15 de abril de 2017
Opinião espontânea
Resposta da Captivate Ink
Thanks for the review, Peggy! We appreciate your repeat business and hope you continue to choose Captivate in the future. Have a great day!
great!
Ordered twice, no problems, good packaging, came fast, exactly what I ordered & needed. Have recommended to others. Will order again.
1 de fevereiro de 2017
Opinião espontânea
Resposta da Captivate Ink
Hi Bridgid. Thanks for your review and recommendation to others! We can't wait to assist you with your future printing needs. :) Have a good one!
wonderful company
Great service, excellent pricing, wonderful products and on time delivery
25 de novembro de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Joseph. Thanks for the review! We think you're wonderful, too. We're looking forward to working with you again in the future. Take care!
Resposta da Captivate Ink
Thanks for the review, Dean! We hope that you will choose Captivate again in the future. Have a good one!
Don't buy name brand!
Always quick to deliver, and the price is exceptional for the quality and performance! I will never buy name brand cartridges again!
24 de outubro de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Wes. Thanks for the review and your kind words! Can't wait to assist you in the future with your printing needs. :) Have a great day!
Like the product- very pleased so far.
Initially I had a problem with pop up warnings but they soon went away and I have definitely gotten more printing then I ever did with my HP cartridges. So far so good. Can't tell the difference in quality.
23 de outubro de 2016
Opinião espontânea
Resposta da Captivate Ink
Thanks Acv Studio! We're happy to provide the same quality cartridges at a fraction of the price. We appreciate your business and hope that you will continue to choose Captivate cartridges in the future. Take care!
Delivered on time and at a great price.
They delivered the exact ink I need on time at a great price.
26 de setembro de 2016
Opinião espontânea
Resposta da Captivate Ink
Thanks for the review, Colin! We work hard to provide the best prices and timely delivery when you need it. We're happy this was a smooth transaction for you and hope we can assist you with your future printing needs. Have a good one!
Resposta da Captivate Ink
Hi Valerie, thanks for the review! We're happy that we're able to provide great ink at a great price. We appreciate your business and hope that you'll choose Captivate again in the future. Have a great day!
Amazing!!
I was very impressed with the speed and accuracy of the cartridges purchased from Captivate Ink. It was easy to order.
5 de agosto de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Chris! We're happy that you had such a positive experience with Captivate and we really appreciate your kind words. We strive to provide timely delivery when you need your ink. Please let us know if we can assist you with your future printing needs. Take care!
Great Company
Captivate does everything they can to keep the customer happy! A third of the price I would pay otherwise!
2 de agosto de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Daniel, thanks for the review and your kind words! We strive to do everything we can to keep our customers happy. We appreciate your business and we're looking forward to working with you again in the future. Have a good one!
dry ink
A couple of cartridges were probably dry or empty. I had to switch them with different ones. I placed another order by mistake.
26 de julho de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Ismael, thanks for the review! We are here to help and make sure you are completely satisfied with our products. It sounds like maybe the reason the inkjets appeared to be empty is because the ink was not flowing into the print head to be used. A print head cleaning cycle helps to maintain a healthy print head by forcing some ink through it. We greatly appreciate your business and apologize that you had to obtain a replacement in this instance. Please contact our customer service team at customersupport@captivateink.com or 855-454-8444 if you are in need of any assistance. Thanks!
I had to get a replacement ink, It came ok, but I should of not been put to the bother.
Replacement came quickly
17 de junho de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Jim, thanks for the review! We're sorry to hear that you did not have the most positive experience with your Captivate purchase. We appreciate your business and apologize that you had to obtain a replacement in this instance. Please let us know if we can assist you with any of your future printing needs. Thank you!
Resposta da Captivate Ink
Thanks for the review, Mandi! We're happy to provide great ink at a great price. We appreciate your business and hope that you'll choose Captivate again in the future. Have a great day!
Fantastic
Ink lasts long,superior quality,easy to order,great price. Love it. Much better than running to office supply store and paying $25 plus for one cartridge. Very satisfied!
12 de maio de 2016
Opinião espontânea
Resposta da Captivate Ink
Thanks for the review and kind words! We're happy to provide premium cartridges at an affordable price to save you from having to go to the hassle of purchasing expensive ink. :) Please let us know if we can assist you with any of your future printing needs! Have a good one!
Great product .. working great .. I will be ordering more!!
Ever bit the quality of HP replacements .. I am very impressed, but then I took my lead from Ted Nugent .. you know he doesn't just give praise away!!
4 de maio de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Tyrone, thanks for the review! We're happy you're impressed with the quality of our cartridges and we look forward to working with you again in the future. Have a great day!
Resposta da Captivate Ink
Thanks for the review, David! We're happy that you're very satisfied with your purchase. We appreciate your business and hope that you'll choose Captivate again in the future. Take care!
Honest and Reliable
Captivate Ink I appreciate you. Your timely delivery as well as a stand up product. Please don't change! Keep Up The Good Work with Customer Satisfaction.
18 de abril de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Donna, thanks for the review. We appreciate you! :) We're happy to provide timely delivery for when you need your ink. Please let us know if we can assist you with your future printing needs. Have a good one!
Unbelievable
I am in awe over my whole experience. From the moment that an customer service agent offered to assist me to the what seemed like next day delivery. My whole experience was great.
Just so happens that I was going to order another cartridge of ink today then I noticed your email. This is what great customer service is. When you already know what the customer needs and is expecting it makes it a WOW experience.
Thank you for the opportunity to give this review and also the opportunity to say, Thanks again.
22 de março de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Chineta! We're happy that you had such a positive experience with Captivate and we really appreciate your kind words. We are always delighted to be able to provide great customer service for our clients. Can't wait to assist you in the future with your printing needs. :) Have a good one!
many problems with ink campatability
While I enjoy the spead with which our ink arrives. I have found that the printer does not find the ink cartridges compatable. The cartridges may still have ink, but after a few weeks, our printers are saying that they are out of ink.
26 de fevereiro de 2016
Opinião espontânea
Resposta da Captivate Ink
Hi Ruthella. We’re sorry to hear that you did not have a positive experience with your Captivate purchase. We are here to help and make sure you are completely satisfied with our products. It sounds like maybe the reason the inkjets appeared to be empty already is because the ink is not flowing into the print head to be used. A print head cleaning cycle helps to maintain a healthy print head by forcing some ink through it. This process may clear this up for you. We would love to have the opportunity to help troubleshoot or correct this for you. We replied to your initial email on 2/4, we attempted to call you on 3/1, and someone should be reaching out to you today also. We have not received a response from any of our attempts. If we may be of further assistance, please contact us directly at customersupport@captivateink.com or 855-454-8444. Thank you!
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