I bought a MPK Motorhome Rooflight Flynet & Blind Vent from this company recently. Just want to say that the price was competitive,delivery was excellent and they kept me informed every step of the w... Ver mais
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Leia as opiniões dos outros
Top quality product. The delivery took 2 or 3 days longer than expected, but the firm were great and I have had no problems with the window after fitting.
Caraquip is always my first choice for spares / accessories for my caravan. They offer excellent service, have a good range of products which are very competitively priced and dispatch orders quickly.... Ver mais
Bought a replacement rooflight flynet and blind for my 2009 motorhome. Perfect colour match, so easy to replace and fast delivery. Was also good to know that if I had got the wrong part it was no quib... Ver mais
Informações sobre a empresa
Escrito pela empresa
Caravan and Motorhome service and repair centre, selling parts and accessories for all makes and models of caravans. Here at Caraquip we cater for all of your outdoor leisure needs, from security, gas, water and electric hook ups, cleaning and many other accessories. Stocking all the major brands you know and trust. We are a family run business with over 20 years of selling on online, so you can rely on us to offer you a 5 star service. you cannot find what you are looking for please send us an email or give us a call. Please subscribe to our newsletter for update and offers.
Informações de contacto
Unit E Ogmore Court, Abergarw Trading Estate, CF32 9LW, Bridgend, Reino Unido
- 01656 371000
- Sales@Caraquip.co.uk
- www.caraquip.co.uk
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and quality
Excellent service and quality. I bought x4 exactly as described and a great price
11 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your wonderful feedback. We're really pleased to hear you were happy with both the quality of the items and the service you received. It's great to know the products matched the description and offered good value for money.
We truly appreciate your support and look forward to helping you again in the future. Many thanks.
Returned an item in time through their…
Returned an item in time through their ebay account and no refund. Tried to contact them many time and still no reply. Do yourself a favour and shop elsewhere.
10 de junho de 2026
Opinião espontânea
Resposta da Caraquip
It's disappointing to receive this feedback when the delay wasn't caused by a refusal to refund. The item was returned with no order details, no name and nothing to identify who it belonged to, making it impossible to match to an eBay order. We asked for the return tracking details several times and, once they were finally provided on Sunday, we identified the return and processed the refund the very next day. Unfortunately, we can't refund an anonymous parcel. Including your order details with the return would have meant a much quicker refund.
7m of Caravan Skirting
Purchased 7m of caravan skirting via eBay - quality and dispatch time were excellent.
8 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for taking the time to leave us such positive feedback. We're delighted to hear you were pleased with the quality of the caravan skirting and our dispatch time.
We really appreciate your custom and hope to be of service again in the future. Many thanks.
Just received a brilliant little turn…
Just received a brilliant little turn button to hold an opening flap open on our campervan. Great price and super fast delivery
9 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your lovely feedback. We're so pleased to hear that the turn button was just what you needed and that you were happy with both the price and the speedy delivery.
We really appreciate you taking the time to share your experience and hope to be able to help you again in the future. Many thanks.
Excellent company to deal with
Excellent company to deal with. Great communication, quick service. Five star.
7 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear you were happy with our communication and the speed of our service.
Your five-star recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. We look forward to serving you again in the future. Many thanks.
Bought a new wastemaster cover
Bought a new wastemaster cover, good quality and delivery was quick
30 de maio de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your wonderful feedback. We're delighted to hear you were pleased with the quality of your new Wastemaster cover and that it arrived quickly.
We really appreciate your support and hope to be of service again in the future. Many thanks.
Excellent service
Excellent service, competitive pricing.
Speedy despatch and delivery, recommended and will certainly use again.
7 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear you were happy with our competitive pricing, speedy dispatch and delivery.
We really appreciate your recommendation and are pleased to know you'd choose to shop with us again. We look forward to serving you in the future. Many thanks.
Great communication super fast post.
Great communication super fast post.
8 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your kind feedback. We're delighted to hear you were pleased with our communication and the fast delivery.
We really appreciate your support and look forward to helping you again in the future. Many thanks.
Simply the best.
This family business, is absolutely top notch, quality items at fair prices, and very fast delivery. Always letting you know the journey your order is taking. Very highly recommended.
8 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you so much for your wonderful feedback. We're delighted to hear you were pleased with the quality of our products, our pricing and our delivery service.
As a family business, comments like yours mean a great deal to us. We're especially pleased that you found our order updates helpful throughout the process.
Thank you for your recommendation and for taking the time to share your experience. We look forward to serving you again in the future. Many thanks.
great advice and service
1 de julho de 2026
Resposta da Caraquip
Thank you for your kind feedback. We're delighted to hear you were happy with the advice and service you received.
We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.
Replacement Dometic blind
Ordered a replacement Dometic blind, the price was very competitive and the blind turned up when promised. Perfect !!!
7 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear you were pleased with the competitive price and that your Dometic blind arrived when promised.
We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.
Caravan corner Steady Tool
I recently bought a caravan corner steady tool, the item is great and the service excellent.
29 de maio de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your wonderful feedback. We're delighted to hear you're pleased with your caravan corner steady tool and that you found our service to be excellent.
We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.
Recycled cardboard packing material
Recently ordered some packing material from this seller. Item was exactly as described, arrived on time and was well packed. Greta value for money, would definitely recommend them.
6 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear the packing material was exactly as described, arrived on time and was well packaged.
It's great to know you felt it offered excellent value for money, and we really appreciate your recommendation. We look forward to serving you again in the future. Many thanks.
bought a submersible pump for my camper…
bought a submersible pump for my camper van it arrived promptly and well packaged, communication was excellent
25 de junho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your kind feedback. We're delighted to hear your submersible pump arrived promptly, was well packaged, and that you were pleased with our communication throughout.
We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.
Excellent service
Excellent service. Items received as described and in good time. Thank you.
13 de junho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your wonderful feedback. We're delighted to hear your items arrived as described and in good time, and that you were pleased with the service you received.
We really appreciate you taking the time to share your experience and thank you for choosing Caraquip. We look forward to serving you again in the future. Many thanks.
I just needed some spare gas parts,
I just needed some spare gas parts, Caraquip had them in stock and quickly dispatched. Fitted as described. When off on a trip it is always worth have some spares with you.
16 de junho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear you found the spare gas parts you needed in stock, that they were dispatched quickly, and fitted exactly as described.
You're absolutely right that it's always a good idea to carry a few essential spares when travelling, and we're pleased we could help. Thank you for choosing Caraquip, and we look forward to serving you again in the future. Many thanks.
Very straightforward
Very straightforward. Good value and fast delivery.
19 de junho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your kind feedback. We're delighted to hear you found the ordering process straightforward and were pleased with the value and fast delivery.
We really appreciate your support and look forward to helping you again in the future. Many thanks.
Great service and very fast delivery
Great service and very fast delivery. Would highly recommend. Thanks 👍
3 de julho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you for your fantastic feedback. We're delighted to hear you were pleased with our service and the fast delivery.
We really appreciate your recommendation and your kind words. Thank you for choosing Caraquip, and we look forward to serving you again in the future. Many thanks.
I ordered a Mestic SPA5100 split air…
I ordered a Mestic SPA5100 split air conditioning unit for my motorhome from Cariquip because their website clearly showed it as in stock. I was genuinely surprised, as I’d searched everywhere and no one else had any available. Most retailers only had the SPA3100, which wasn’t the model I wanted.
As soon as I saw Cariquip claiming to have the SPA5100 in stock, I placed my order and paid in full straight away.
Over a week passed, but my order status remained “Awaiting Fulfilment” the entire time. I tried calling the number on their website several times, only to hear a recorded message saying they weren’t accepting incoming calls due to a high volume of enquiries and that all communication had to be via email.
I emailed asking for an update but received no response. After waiting a few more days, I sent a second email explaining that I needed to know what was happening with my order. By this point, I was beginning to think I’d been scammed and was ready to contact my bank to request a chargeback if I didn’t hear anything.
Ironically, within minutes of sending that second email, I finally received a reply. They informed me that they didn’t actually have any SPA5100 units in stock and had therefore issued me a full refund. They also explained that the only units they had were cosmetically damaged, with marks on the outer casing.
To be fair, I appreciate that they refunded my money in full. However, it shouldn’t have taken over a week and two unanswered emails before anyone bothered to let me know there was a problem. The lack of communication throughout the whole process was extremely disappointing.
My biggest issue is that the website advertised the item as in stock when it clearly wasn’t. Had I been told sooner, I could have continued looking elsewhere instead of wasting over a week waiting for an order that was never going to be fulfilled.
Make up your own mind about Cariquip, but based on my experience, I wouldn’t rely on the stock levels shown on their website. Good communication goes a long way, and unfortunately, that’s where they let themselves down.
And now they have the cheek to lie saying I’d missed their email ? NO that’s not true but I clearly understand why you’re writing what you have as a reply to my feedback, I called you several times only to get an automated message saying you are not taking incoming calls and I-then went on to email you a second time( I have the proof if you need it for a honest review) and only after I emailed you the second time did you reply telling me you had issued a full refund ! It took you over 1 week to issue a refund knowing you didn’t have the stock ? Price was good I must say but communication and lies don’t sit with me!
25 de junho de 2026
Resposta da Caraquip
Thank you for taking the time to share your experience. We're sorry that your order did not go as expected and appreciate the opportunity to respond.
We'd like to clarify a couple of points for anyone reading this. This wasn't a case of two unanswered emails. When you contacted us again, we responded promptly and resolved the matter immediately by issuing a full refund.
Unfortunately, on rare occasions, stock discrepancies can occur. In this instance, the only units available were found to have cosmetic damage during inspection, so rather than send a product that wasn't in the condition advertised, we chose to cancel the order and refund you in full.
We can only respond to issues once we're aware of them, and as soon as we knew you hadn't received or seen our original reply, we acted straight away to resolve the situation.
We appreciate your feedback regarding communication and stock accuracy, as this helps us continue improving our service. We apologise again for the disappointment and wish you all the best in sourcing the product you needed.
Retail heaven
I've recently purchased a new water filter for my caravan from Caraquip, the whole retail experience was amazing from ordering through to delivery! The staff are super helpful and the filter was very well packaged and delivered super quickly.
Can't go wrong with these fellas ⭐⭐⭐⭐⭐ all the way!
27 de junho de 2026
Opinião espontânea
Resposta da Caraquip
Thank you so much for your fantastic feedback. We're delighted to hear you had such a positive experience from ordering through to delivery, and that you were pleased with both the packaging and the speedy service.
Your kind comments about our team really mean a lot to us, and we're thrilled you were happy with your new caravan water filter.
Thank you for your recommendation and your five-star review. We truly appreciate your support and look forward to helping you again in the future. Many thanks.
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